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Used 2023 Honda Pilot Consumer Reviews

4.1 out of 5 stars
48 reviews

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3 out of 5 stars

Serious Upgrade

jlcampbell32 , 03/16/2023
2023 Honda Pilot
116 of 124 people found this review helpful

I’ve never owned a Honda as we have been loyal Toyota customers for years. After test driving the new Highlander, I couldn’t get on board with the cramped interior and 4 cylinder turbo engine. Enter the 23 Pilot. This thing is beautiful in person, has tons of passenger and cargo room, no shortage of power when needed in the passing lane, and an abundance of features. Not to mention it is so fun to drive. I look forward to my commute each day. To say I’m in love so far is an understatement! I have a lot to learn about the newer technology as my last vehicle, a 2013 Toyota Highlander, didn’t have all of these amenities and creature comforts. UPDATE 03/23/23 My new vehicle with 300 miles on it has a moonroof / windshield leak. Apparently it is quite common amongst this new model. Keep an eye on your headliners if you’ve got one of these. I’m taking it to the dealership to be fixed next week and hoping it doesn’t rain in the meantime.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Broke down at 11,000 miles!

Jason Bloom, 03/28/2024
2023 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 10A)
30 of 31 people found this review helpful

While I liked the features of the Pilot while it was working, at 11,000 miles on a family trip from Dallas to Colorado, it refused to start. I had it towed to the nearest dealership in Pueblo. The car passed all diagnostics and it took more than a week for Honda (after flying in an engineer) to figure out what was wrong. They claimed it was an electrical connection under hood, but that didn't fix it. After taking the car apart, the dealer found a faulty wire--after two weeks. Three weeks down the road, Honda has refused to reimburse me for my rental or transport car back to Texas. I'm very disappointed in the car and Honda as a company. Will never buy a Honda product again.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Smoothest SUV in the segment - by far!

Jack , 03/08/2023
2023 Honda Pilot Touring 4dr SUV AWD (3.5L 6cyl 10A)
59 of 63 people found this review helpful

After test driving the Telluride, Palisade, Highlander Etc. I settled on the 2023 Pilot Touring AWD. It is by far the most comfortable, smooth and quiet ride. I also love the infotainment screen as it has no glare because of its matte finish and is the perfect size - not too small or too large and distracting.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Pilot Touring

New Honda Driver , 04/10/2023
2023 Honda Pilot Touring 4dr SUV AWD (3.5L 6cyl 10A)
35 of 37 people found this review helpful

I've had my new Pilot for just over a week and am trying to find something I don't like. It's been a while since I've had a new car and am adjusting to all of the features. I've not owned a vehicle this large and did not expect the steering to be so responsive. Very comfortable to drive and the sight lines are excellent. I've owned many Hondas (CRVs and Accords), so the build quality is something I have experienced before.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Excellent vehicle

JMPG, 06/08/2023
2023 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 10A)
24 of 25 people found this review helpful

No car manufacturer will ever please everyone as you can see in some of the reviews here. This car is simply excellent. Beautiful inside and outside. Comfortable, reliable, good on gas for its size. The price matches other SUVs of its size (sorry, all cars are just expensive nowadays). Vehicles are depreciating assets but this will holds its value longer. If you want piece of mind and comfort, go with Honda Pilot. Do not be misled by some comments and a very small percentage of vehicles with minor defects, which is normal in any manufacturing process. Enjoy the ride!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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