Skip to main content

Used 2020 Honda Pilot Consumer Reviews

3.5 out of 5 stars
110 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Almost a luxury car

John P. Rodwick, 03/10/2020
2020 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
1 of 1 people found this review helpful

For the first time in my life my family and i have bought Honda; a Pilot, a Passport and an Accord. This has been in the last eight months. Having been somewhat of a car snob; BMW, Cadillac ,et-al, I'm convinced these three models are the best. Performance, handling, drive comfort, passenger comfort, electronics, and safety features....We love em. Our six year old granddaughter "loves the Pilot."

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

3 out of 5 stars

Over priced

Tee jay, 10/22/2020
2020 Honda Pilot EX 4dr SUV AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

No power to accelerate Quality of work is cheaper

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
Report Abuse
2020 Honda Pilot for sale near you
Showing 3 of 44 listings
See all 44 listings

2 out of 5 stars

Snap, Crackle, Pop!

NHatcher, 05/17/2021
2020 Honda Pilot Elite 4dr SUV AWD (3.5L 6cyl 9A)
1 of 1 people found this review helpful

I purchased a 2020 Honda Pilot Elite a year ago. After having owned a Honda Accord for 12 years with NO problems, I wanted to replace it with a little larger Honda. After a few weeks, I began to regret my decision. Of course, it didn't handle like my Accord, but then it was a much larger car. On windy days, it feels like the wind will lift this car off the road. The phone link in the car is terrible. From the beginning, I was constantly having to repeat myself because people couldn't hear me. The real problem started about a month ago. I started to hear a crackling sound on the windshield that sounded like rocks hitting the windshield. Then, after a few weeks, the sound progressed to where It sounded like a popping noise started on one side of the windshield and went to the other side, then started all over again. The audio goes out and there is no sound coming from the radio or phone. My car has been at the service department of the Honda dealer who sold me this car going on 3 days now. They attempted to fix it, but called me at the end of the second day and told me it was still doing the same thing. After reading everything on this website, I am afraid it will never be fixed. Now that a year has passed, I can no longer use the lemon law. I am so disappointed with the amount of money I have spent on this car and the results I have gotten.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
Report Abuse

5 out of 5 stars

Every bell and whistle in the book

AT - ATL, 12/23/2019
2020 Honda Pilot Touring 4dr SUV w/Rear Captain's Chairs (3.5L 6cyl 9A)
2 of 6 people found this review helpful

Love our new Honda Pilot Touring. Every bell and whistle in the book. And filled with safety features for the family. If you are not in minivans, this is the best smart looking fam car you can buy. And buy it from Ed Voyles in Atlanta. The experience was awesome.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
Report Abuse

5 out of 5 stars

Great and Praticle !!

Christopher Avila , 04/30/2020
2020 Honda Pilot LX 4dr SUV (3.5L 6cyl 6A)
1 of 2 people found this review helpful

Happy Wife Happy Life !! The kids and the wife love this vehicle; its a practical good looking vehicle, that's a great fit for our family !!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
Items per page:
5