Used 2017 GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A) Consumer Reviews
Used Acadia for sale
Acadia Lives in Repair Shop
rlitton, Rincon, GA, 07/04/2017
GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
35 of 41 people found this review helpful
Loved the car when we bought it. Good features overall but not as good as the Caddy I traded. Then the nightmare begins. the car has been in the shop for a total of 14 days on 3 occasions and is currently still there. A few problems that are not minor. 1. transmission leak, dealer did not have parts to repair and had to order. Mechanic broke the spindle nut putting it back together, and dealer did not have the part took days to get. 2. leaking rear shock and bad spring bushing, you guessed it, dealer did not have parts. 3. rear wheels out of alignment from factory wore tires to cord before discovered. shop says came from factory out of alignment. really frustrated with the vehicle. might have a lemon on my hands. One positive is the dealer has been very good to work with so far. going to contact GMC for a meeting with their rep.
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Super frustrated with my GMC Denali!!!
Amy, Elk Grove, CA, 11/03/2018
GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
7 of 10 people found this review helpful
When I park my car and hit the button to turn car off, put in “park” my dash registers that my car is still in gear. It alerts a “Shift To Park” sometimes it takes me 10 minutes of starting and putting my car in and out of gear. It’s frustrating, and could be dangerous. Something needs fixing!
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Live with your mistakes
Jim, Houston, TX, 01/15/2019
updated 08/03/2023
GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
4 of 5 people found this review helpful
PRO’s; “New, October 1 st, 2018 Acadia Denali,” Love the looks, performance ok, (V6), fuel economy, ok, (19 mpg city & 26 mph hwy avg), all of the bells & whistles, 2 free oil changes. The CON’s; it rides like a truck, a rough riding one. I have a 2010 Sportstrac Limited that rides and drives much better that my Acadia. Dealer has said there isn’t any way to fix the ride, they even lowered the tire pressure down to 30 psi & it didn’t help, just made it handle worse, vehicle continues to creep towards the left lane, (dealer said the fixed the issue, not so, outside fumes enter into the cabin, especially diesel & exhaust from vehicles in traffic, that’s even with the controls set on circulation. For the $49,980 I spent on it I could have bought 2 Foreign cars. At least I wouldn’t expect them to have the aledged quality that GMC advertises. I made a big(expensive), mistake but I garrentee it won’t happen again !. PS:It is a 2018 not 2017, had front end alignment, tire pressures from 30# to 35#, rebalanced all tires, no help. UPDATE: At 20,000 miles there are a couple of thing that has changed. #1 the latch for the rear sun roof shade has been broken for 3 months. Dealer continues to tell me it’s on back order. #2 the blower fan motor makes a low squealing sound, ever since it was brand new. #3 there is a noise the sounds like it’s coming from the drive train, like a bearing is slowly grinding itself up. #4 the automatic adjusting rear view mirrors will not return to the original setting after backing up, you have to manually reset them to see out of them correctly. Dealer says they can’t duplicate any of the sounds & they can’t duplicate the mirror issues. Dropped 1 star on the overall rating. Like my previous statement, biggest mistake I’ve made in purchasing a GMC product, won’t happen again. “ UPDATE”, The driver side rear view mirror is suppose to reset To your pre set position every time you back up. It will not return to the original setting. I’ve had it in the shop numerous times. There was a clicking sound coming from the left front when turning to the left, thought it might be a CV joint. Dealer said that the left front lug nuts has a recall on them, just the left front wheel, really. Still have grinding noise coming from trans / motor. Dealer said it sounds like the new ones or they can’t duplicate the issue. It’s about time they come up with a new saying, I’ve heard this one on every issue since 2018, boy want a piece of junk, a $48,987.00 piece if junk. This is the 2 nd GM vehicle that I have owned since 2013 and I have bought my LADT GM vehicle. The first was a 2013 Terrain Denali. After 4 air conditioning replacements and a rebuilt engine because of bad rings I traded for another piece of junk, the 2018 Acadia Denali. Rest assured there WONT be another GM mistake ! ! !. Now there is some type of electrical issue with it because the battery has been replaced 2 times already. The alternator gauge will show approx. 12-13 volts for a extended period of time, the radio will automatically change stations and will put a bunch of strange numbers on the touch screen. I took a picture of the screen and showed it to the service Mgr. He says they don’t have a clue how to fix it. They keep telling me that my battery is under warranty and to just have it replace when it goes dead again. This has happened 2 times and has left my wife stranded. Car has to be jumped started to get it back to the shop. “UPDATE”: the radio makes a clicking sound and then changes the entire screen on the dash. I have to reprogram the stations every time. Dealer says they can’t find anything wrong with it. I had to turn the automatic rear view mirrors off because they wound NEVER stay where they were set but the drivers rear view mirror still has a mind of its own. Every time I get in it the mirror changes position. I was rear ended 6 months ago, got it repaired, tried to trade it only to find out that there is a carfax report on my vehicle and the trade value was reduced by 6-7 thousands dollars. Looks like I will keep my suv until the wheels fall off of it. All of this has been a very valuable learning lesson for me. I have tried to trade my Acadia for anything that is comparable in size & accessories but NO dealer would offer more than rough trade, (NADA), so it looks like I will be driving it until the wheels fall off. I did buy an extended warranty on it and I have had to use it numerous times in the past year. At least the extended warranty fixed the issues each time. With the prices for a different vehicle I have reached a decision and that is I have learned to be comfortable being uncomfortable. I’ve had my Acadia in the shop to fix the drivers rear view mirror fixed for the last 4 years. It never goes to its previous setting. They work on it and say it’s fixed and within 2 weeks it’s right back like it was before. This is very dangerous unless you reset the mirror before you drive it. I paid 45 + thousands dollars for this ? Bottom line is I will not ever buy another GMC from this dealer in Dickinson Texas.
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The Acadia Dream
Mike Louy, Toledo, OH, 10/22/2016
updated 10/25/2018
GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
5 of 7 people found this review helpful
Lots of leg room with the seating.Nice ride,beautiful car.I don,t like the phone system.
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DON"T BUY THIS !! Several options Dont Work !!!!!
Susheel, Yucaipa, CA, 03/10/2017
GMC Acadia Denali 4dr SUV (3.6L 6cyl 6A)
14 of 28 people found this review helpful
I owned a 2014 Acadia Denali and for some strange reason decided to trade for 2017 model. New 2017 model sucks ! Lane departure warnings DO NOT WORK. NO BEEPS if you change lanes without turn signal - Regardless of your speed or which streets or freeways you are on - I tested this along with 2 people from dealership - we drove over 100 miles testing this !!!! ( 0f course after I leased it !!! ) - Never Worked . Front Collision does not work unless you are about to HIT the Vehicle ahead - beeps if you are about 10 feet away at 30 MPH - If you are parking behind a car, it will beep only if you come within 8 inches !!! DEFEATS the purpose of having this ! MY 2014 Acadia Denali worked fine - it would beep if I changed lane without turn signal and would also beep if I came close to another vehicle - depending on my setting - far,medium or near ( forward collision ) . Front Auto Braking does NOT WORK . I went to 3 other dealers to show me how it is supposed to work - They were all surprised to see it does NOT WORK !!!! I assumed that 2017 acadia denali would be better than 2014 I owned and assumed that everything that worked on it will work better or at least the same way - NO NO NO ! Big Disappointment !!!!! Also new 2017 Acadia is Way too Small !!!! Please TRUST ME - Before getting this , do ask the salesperson to show how all the features work - Trust me , you will be disappointed. The ONLY good thing is that I leased it and will get RID of this [non-permissible content removed] in 2 years ! Have previously bought 2011 and 2014 Acadia Denalis - WILL NEVER BUY or Lease GMC again in my life.
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