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Used 2009 GMC Acadia Consumer Reviews

3.5 out of 5 stars
98 reviews

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Cons
2 out of 5 stars

Nice, but internals not so good.

Greg, 01/07/2022
2009 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
4 of 4 people found this review helpful

Bought a 2009 Acadia in February 2020. Mileage was less than average, but should have seen the warning signs. By June 2020 the timing chain was grinding turning the wheel to the left. Had it replaced in September 2020 @$3800 at a GM dealership and it came with a 1 year/12,000 mile warranty. March 2021, the water pump went out. May 2021 saw the rack and pinion go out, along with all the struts needing to be replaced, along with bearings in the front wheels. Also replaced rotors and brakes on a 4 wheels. November 2021 saw the grinding starting back up turning left. Timing chain started throwing coded again with the check engine light on. 14 months since replacing the timing chain, 2 MONTHS OUT OF WARRANTY, GM will not cover it. Fixing it is now over $4000. No thanks. Outside and interior of Acadia was excellent though. Towing was also great as a 6x8 trailer on the back felt light. Only towed twice and under 3000 pounds each time. Disappointed in my purchase and should have listened to other reviewers and mechanic who told me it's a lemon.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

HUGE DISAPPOINTMENT

disappointed, 06/27/2019
2009 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
4 of 4 people found this review helpful

I worked my rear off to afford a good vehicle to haul my children in. I already overpaid at a used car lot. I paid 9 grand for a 2009 a year ago. within a few weeks I noticed small things which I came to terms with based on the fact it was used. however, a few months down the road I started having problems with the catalytic converters, now a timing chain and a possible whole new motor. It has been one year almost exactly. I had the oil changed regularly and I have not put more than 6,000 miles on it in that year. one big move across state where I did not pull a trailer and then the basic commute to and from work. so, now I have to take another loan out for 6 grand to fix the car I had hoped would last me years. the dvd player doesn't work anymore, the auto start doesn't work anymore, the back up camera beeps but doesn't turn on. these things just went out one day with no warning signs. I will NEVER buy an acadia again or any GMC product based on how much this vehicle has failed. to also bash the seller, I bought this vehicle in billings, mt and they knew exactly what they were doing when they sold it to me. they knew these problems would arise. why in the world cant a person just honestly sell someone a car? we carry our children around in the cars. we expect our money that we invest will keep our families safe. car makers and car dealers are slimy and crooked. shame. very disappointed

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

WHole Damn Car broke Down at 125K miles!

Eli U. from NYC, 10/17/2017
2009 GMC Acadia SLE-1 4dr SUV (3.6L 6cyl 6A)
4 of 4 people found this review helpful

This vehicle is NOT designed to go past 120,000 miles, whether or not you have any factory warranty. Dealership purposely gives you runaround to find ways to void your extended warranty, and does not stand behind the vehicle they make. 120K miles the "extended mile Special warranty" went out on defective timing chains, and wave plates that cause catastrophic engine and transmission failure. replacement of EITHER engine or tranny are more expensive than buying another Acadia. At 124K miles the Timing Chain, BOTH Catalytic converters as well as Transmission and PCM. GMC refuses to acknowledge any faulty and cheap parts. I have had this car for a year, and it spent all but 6 months at a mechanic shop for one thing or another. Vehicle would NOT complete Drive Cycle for over 2000 miles as PCM was sending wrong signals to every sensor, Fuel trim Learn was shut off by the Computer, Os bank 2 was set to remain open loop not matter what, random antitheft codes came up and went on their own. Clear electrical issues goin on when check engine light flickers and then changes to stabilitrac and then turns off and then comes back on but NO CODES PENDING OR STORED ARE FOUND. GM refused to take a look at the computer to ascertain why and kep giving me runaround about appointmant (saying NOTHING available for over 2 months), and when vehicle was brought to them at 120K to check timing chain and all the psycho lights and codes that went on and disappeared- Gm mechanic told me car is a piece of garbage, that i probably crashed it as steering angle sensor code was on at that moment and that they had no availability to do anything and to make different appointment. THEN, when i did that they said nothing to be fixed as there were no DTCs stored for those parts and the codes kept going on and off as though they didn't exist, they could do anything as there were not fault codes related to anything i requested to check (timing chain, wave plate and PCM, anti theft and steering angle sensor). Sent me packing saying vehicle will learn drive cycle and be fine and if there are codes to bring it back. All the while been at various mechanics who could not diagnose anything wrong with vehicle and kept hearing the same thing from everyone: until the monitors are all reset, we wont be able to see what is wrong. Keep driving it to see what comes up. so i did as GM technicians told me same thing over and over. At 125K miles: first code (that didn't vanish) pops up for timing chain failure and multiple cylinder misfire- GM said i have to pay for it myself as i am out of warranty and i should have brought it to them before 120K miles. Never mind that i did and they turned me away. As soon as that repair is in, my car WOULDN'T pass inspection due to computer issues as i had to re-complete drive cycle (not that it ever completed to begin with after those 4000 miles everyone told me to drive. Is it customary to build a vehicle that requires 4k miles to reset monitors and test for emissions? NOw Dealership says they cannot help and wont do it. but they'd be glad to replace my windshield and seat belt for free... disregarded again. two weeks later, (Of course) find out my Catalytic converters are shot now as the PCM kept O2 bank 2 sensors in CONSTANT OPEN LOOP and one cat was doing the work for both and exhaust manifold cracked (engine was fine checked during timing chain replaced). O2 sensors, Catalytic Converters and Exhaust manifold replaced (another $2k). less that 100 miles later car stalls, wont engage into drive and goes into limp mode (still trying to pass DAMN INSPECTION). crawled to the mechanic for two more lovely codes: P0700 and P0777 (basically the Transmission failure MIL, and Solenoid B is stuck in ON position.) MIL turns on and off by itself this entire time. But when mechanics goes to check to see if reverse gear will engage, the car drives perfect and shifts normally. Mechanics (several i took it too) say that Tranny will need to be replaced as Wave plate for 3,5, R gear is the likely culprit leaving debris that prevents solenoid from functioning but MIL turned off by itself and has not come back on. (something Else Gm told me to go F* myself about). Estimated cost: $2000+ when (not if) this part finishes going or the computer blows it to hell. Cheaper to set the car on fire as even after those repairs, the computer issues hasn't even been touched (computer reads catalytic temperatures at 915 degrees? and temperature scanner reads them at 350-400 when car running at normal temperature. and sending random signals to sensors and wont pend or store any DTC codes) my 67 Impala runs better than [non-permissible content removed] with minimal maintenance. This prissy car needs an oil change every 2000 miles because of GM manufacturing bull. Cant even trade this POS in. I have always been an avid GM/ Chevy lover, but this car is garbage and GM will not help you in any way. You are on your own with this nightmare. Will NEVER buy GM again

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Nothing but transmission problems & noises

Kasey Fiorella, 03/15/2016
2009 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
4 of 4 people found this review helpful

I have had nothing but issues with the transmission in my 2009 Acadia since I bought it. When the recall came out I had an issue with my transmission regarding some of the issues in included with the 3-5-R Waveplate recall but not all of them. I am now at 126k miles and GMC will do nothing to help me. I have talked to multiple people and the one person who gave her extension and said she would help, I cannot reach. What do I do? It is going to cost $3,000 to rebuild the transmission and my husbands truck is about to kick the bucket. My husband has a 2008 GMC avalanche and it has 315k miles on it!! Amazing truck. I am currently rethinking whether or not we will be spending any more money with GMC. Why put a deadline on a faulty item in a vehicle. If it's bad it's bad!! I think the service departments at the dealerships are told to make people happy but don't work too hard towards assisting them with warranty issues, this will take too much time. Get this, while my vehicle was in the shop for the hundredth time someone from the dealership called and offered me $6k for my car because the manager told him to. Are you joking?!! GM really needs to step up on this one or Toyota will be getting my husbands business and my daughters next year.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

So far, So good...wait, So GREAT!

jcavfish, 10/02/2009
2009 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
6 of 7 people found this review helpful

My wife, baby boy, and I shopped for our new vehicle for about a month. We test drove Lexus's, to Toyota's, to Volvo's, etc...you name it, were were there. We were in the market for an SUV/Crossover. After driving them all, we found the Acadia to be the clear winner on all fronts: great & smooth ride for a large vehicle; super spacious; great gas mileage for this size of car (don't agree w/ other folks who are voicing their concerns about the true MPH?); and all the functionality one would want w/ a car in this class. We have had the car for two mos and are 100% satisfied w/ our purchase. Should n e thing go wrong, the 100k warranty should cover us...A+ car;oh, 5 star crash rating too

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