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Used 2009 GMC Acadia Consumer Reviews

3.5 out of 5 stars
98 reviews

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2.75 out of 5 stars

2009 GMC Acadia FIRE

njustman, 08/24/2013
2009 GMC Acadia SLT-1 4dr SUV AWD (3.6L 6cyl 6A)
14 of 17 people found this review helpful

One month ago I took my 2009 GMC Acadia to the dealer because I noticed a smell and steam coming from it. They did some minor repairs and wanted me to bring it back in a few days for more work as they spotted a small oil leak but couldn't figure out where it was coming from. The next day after driving the vehicle 20 miles when I put it into park there was smoke coming through the vents. It quickly went from what appeared to be overheating, although no warning lights ever came on, to a full fire! I was able to get my children and sister out of the vehicle. I called 911 and fire responders put the fire out. Thankfully no one was injured.

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2.38 out of 5 stars

Stay Away - It's Time for a Class Action Suit

lynnlove62, 11/05/2012
2009 GMC Acadia SLE-1 4dr SUV AWD (3.6L 6cyl 6A)
13 of 16 people found this review helpful

I purchased my 2009 Acadia new in 2009. Within the first month, Tire pressure sensor was bad, Service engine soon light came on twice, had to replace Rack inpinion within the first year, Water pump went out, traction control/antilock break/stabilitrack system sensors have been replaced/reset/you name it, numerous times and still is not fixed, head lights went out and they tired to charge me over $400 for the repair which i refused, received a recall for the headlights exactly one month later, vehicle rolls back when in gear if i'm on an incline (drastic roll back), seatbelts had a sensor problem twice, airbags had a sensor problem twice, and i'm out of space for the rest..............

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2.88 out of 5 stars

Don't waste your time or money

motherof3nj, 12/16/2012
2009 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
13 of 16 people found this review helpful

We are a family of 5 and my husband I wanted to purchase a vehicle that was not a minivan. With this in mind we looked for vehicles that had the 2nd row captain chairs and were in our price range. After searching we set our hearts on the Acadia. Sadly two days after purchasing the low tire pressure signal kept coming on. We had to return to the dealer for a spark plug to be replaced. However, when my husband picked up the car the next day all things went down hill. He left the dealership and the the car stalled. We were told that there was a problem with the transmission. Four weeks later and they were still repairing the transmission. Thats when we returned the car. So disappointed!!

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2.63 out of 5 stars

Uncomfortable at any speed

julian lupenski, 04/02/2010
2009 GMC Acadia SLT-2 4dr SUV AWD (3.6L 6cyl 6A)
4 of 4 people found this review helpful

Drivers seat lumbar feels like someone is poking you in the back. Uses a piston instead of bladder so I'm told by dealership. Passenger seat has more comfort. Sluggish at takeoff when cold. Muffler and other components are ripe for damage. Placement below frame. Do not recommend anyone to buy.

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2 out of 5 stars

Nothing but transmission problems & noises

Kasey Fiorella, 03/15/2016
2009 GMC Acadia SLT-2 4dr SUV (3.6L 6cyl 6A)
4 of 4 people found this review helpful

I have had nothing but issues with the transmission in my 2009 Acadia since I bought it. When the recall came out I had an issue with my transmission regarding some of the issues in included with the 3-5-R Waveplate recall but not all of them. I am now at 126k miles and GMC will do nothing to help me. I have talked to multiple people and the one person who gave her extension and said she would help, I cannot reach. What do I do? It is going to cost $3,000 to rebuild the transmission and my husbands truck is about to kick the bucket. My husband has a 2008 GMC avalanche and it has 315k miles on it!! Amazing truck. I am currently rethinking whether or not we will be spending any more money with GMC. Why put a deadline on a faulty item in a vehicle. If it's bad it's bad!! I think the service departments at the dealerships are told to make people happy but don't work too hard towards assisting them with warranty issues, this will take too much time. Get this, while my vehicle was in the shop for the hundredth time someone from the dealership called and offered me $6k for my car because the manager told him to. Are you joking?!! GM really needs to step up on this one or Toyota will be getting my husbands business and my daughters next year.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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