2020 Ford Transit Connect Review
Price Range: $10,995 - $27,998





+288
Below Average
7.0
out of 10
edmunds TESTED
The 2020 Transit Connect is Ford's small cargo and passenger van. It lacks engine power, and it's not especially comfortable, so it's not a real alternative to regular family minivans (even if its lower price is tempting). But it drives surprisingly well, with tight handling and a small footprint that make it ideal in cities. If you often move people or goods across town, it makes sense.
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2020 Ford Transit Connect Review
Pros
- Extremely practical yet compact
- Comprehensive suite of optional driver assistance technology
- Available in a variety of configurations
Cons
- Engines don't have an overabundance of power
- Not as passenger-friendly as a minivan or as utilitarian as some rival cargo vans
What's new
- Rearview camera and automatic headlights are now standard
- Forward collision warning and automatic emergency braking are now standard
- Part of the second Ford Transit Connect generation introduced in 2014
Overview

The 2020 Ford Transit Connect offers an alternative to full-size commercial vans for anyone who needs the utility of a van in a smaller package. Its car-based platform makes it easy to maneuver in tight spaces, especially in crowded downtown areas with challenging parking.
For sale near Ashburn, VA
63 listings
- $10,895great price$3,525 below market
- 127,855 miles
- No accidents, 2 owners, personal use
- 2 Seats, 24 City / 27 Hwy MPG
- Mega Auto Outlet (38 mi away)
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- USB Inputs
- Trip Computer
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Located in Stafford, VA
AutoCheck Vehicle History Summary
Accident Free Vehicle: Yes
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
25 Combined MPG (24 City/27 Highway)
Listing Information:
VIN: NM0LS7E71L1445607
Stock: MAO4912
Certified Pre-Owned: No - $18,500great price$3,079 below market
- 52,514 miles
- 2 accidents, 2 owners, personal use only
- 2 Seats, 24 City / 27 Hwy MPG
- Alpha Motorsports Manassas (19 mi away)
- Back-up camera
- Bluetooth
- Tire Pressure Warnin...
- Parking sensors
- USB Inputs
Close
Located in Manassas, VA
** OVER 30,000 VEHICLES SOLD, TWO LOCATION TO SERVE YOU, 400+ VEHICLES IN STOCK, visit www.AlphaMS.com to view our inventory, BEST PRICES IN TOWN **NA...
AutoCheck Vehicle History Summary
Accident Free Vehicle: No
Personal Use Only: Yes
History Provider: AutoCheck
Title Details: Clean Title
Salvage Vehicle: No
Frame Damage: No
Theft History: No
Lemon Status: No
Free History Report: No
Features and Specs:
25 Combined MPG (24 City/27 Highway)
Listing Information:
VIN: NM0LS7E29L1468153
Stock: C468153
Certified Pre-Owned: No
The Transit Connect is offered in two body styles, three trim levels, two wheelbase lengths, and a number of options to tailor the van to individual uses. There's a short-wheelbase passenger wagon that can seat five or a long-wheelbase model for seven passengers. In its highest trim level, the van can be equipped with leather seats, rear climate controls and a touchscreen-based navigation system. A four-cylinder powertrain provides the motivation, but sadly it's not one of the zesty EcoBoost units.
For 2020, the new van offers more standard features to make the driver's life a little easier, including rain-sensing wipers, automatic headlights and a rearview camera, as well as forward collision warning and automatic emergency braking. Ford's new suite of advanced driver aids, Co-Pilot360, also comes standard on the XLT and Titanium trims and is optional on XL models.
Besides offering utility, the Transit Connect cuts a sharp and stylish figure that stands out from the boxier profiles of its competitors. And the cabin offers comfortable front seats and a modern, well-organized design. For larger jobs, you'll want the Ford Transit Van. And while the smaller Connect isn't as refined as a traditional family minivan, it nonetheless strikes a pleasing balance between commercial and passenger needs.
Edmunds Expert Rating
edmunds TESTED
by the Edmunds Experts
Below Average
7.0
out of 10
We drove the 2020 Ford Transit Connect on our test track and on real roads. Our Edmunds team conducts rigorous independent vehicle testing, driving 500,000 miles a year.
Performance
7.5/10
How does the Transit Connect drive? Manage your expectations and the Transit Connect actually has a lot going for it. It maneuvers well thanks to its light steering and small size. It's easy to thread through dense urban traffic and park in tight spaces. The gas and brake pedals operate smoothly, the transmission shifts quickly and, despite the tall profile, the Transit Connect handles turns and corners without much body roll. (Caveat: We only tested the van with an empty load.)
The downside? The van is woefully slow to accelerate. It took a leisurely 10.6 seconds to reach 60 mph in our testing. The Ford has enough zip to dash between city stoplights but gets winded quickly. Highway merging and passing require planning.
The downside? The van is woefully slow to accelerate. It took a leisurely 10.6 seconds to reach 60 mph in our testing. The Ford has enough zip to dash between city stoplights but gets winded quickly. Highway merging and passing require planning.
Comfort
7/10
How comfortable is the Transit Connect? The Transit Connect's front seats are comfortable enough, but the rear seats are stiff and lack support. The ride is fairly smooth overall thanks to small wheels and tires with plenty of sidewall, but it firms up as more passengers and cargo come aboard. Even with its tall profile and expansive windshield, the van is surprisingly quiet. You'll still get wind hum rushing over the glass and noise from the road, but neither is at an obnoxious or fatiguing level.
The van's primary controls are simple to discern and operate. It takes a while to heat and cool the large cabin, but the climate system works well once at speed. The seat heaters offer five levels of intensity, though none is particularly warm.
The van's primary controls are simple to discern and operate. It takes a while to heat and cool the large cabin, but the climate system works well once at speed. The seat heaters offer five levels of intensity, though none is particularly warm.
Interior
7.5/10
How’s the interior? There's nothing fancy about the van's interior. It's all function over form. The controls are easy to manipulate, even when wearing gloves. The default seating position is rather high, but you can compensate if you like with the adjustable steering wheel and seat. Visibility is excellent thanks to big, tall windows and small blind spots.
There's plenty of headroom, and it's easy to step in and out of the Transit Connect thanks to tall and wide door openings. Accessing the third row is similarly easy. Removing the rear seats makes for voluminous cargo utility. But as a six-passenger van, the Transit Connect isn't especially roomy. Limited rear legroom in the immovable second row makes it less people-friendly than a regular minivan.
There's plenty of headroom, and it's easy to step in and out of the Transit Connect thanks to tall and wide door openings. Accessing the third row is similarly easy. Removing the rear seats makes for voluminous cargo utility. But as a six-passenger van, the Transit Connect isn't especially roomy. Limited rear legroom in the immovable second row makes it less people-friendly than a regular minivan.
Technology
7/10
How’s the tech? You won't find cutting-edge technology abundant in the Transit Connect, even if the top-level Titanium trim can connect your smartphone and offers handy voice controls. But Ford's Sync 3 is helpful for drivers who need basic hands-free phone, navigation and device charging capabilities.
The menus are easy to navigate and the voice controls are sophisticated, offering an easy way to issue commands with a minimum of distraction. Sync 3 also offers Apple CarPlay and Android Auto connectivity, but it's only available on the Titanium trim. There's only one USB port, although you could use one of the 12-volt ports to power a USB charger if you wanted. The four-speaker stereo won't impress anyone either, but it does the job.
The menus are easy to navigate and the voice controls are sophisticated, offering an easy way to issue commands with a minimum of distraction. Sync 3 also offers Apple CarPlay and Android Auto connectivity, but it's only available on the Titanium trim. There's only one USB port, although you could use one of the 12-volt ports to power a USB charger if you wanted. The four-speaker stereo won't impress anyone either, but it does the job.
Storage
5.5/10
How’s the storage? We tested a six-seat Transit Connect, which leads to comparisons with mainstream minivans and contributes to the Ford's lower score here. There's considerably less cargo space, for example, with just 15 cubic feet available behind the second-row seat and a maximum of 104 cubic feet with the second and third rows folded. (Most competitors offer 30-plus and 140-plus cubic feet, respectively.) And there's not much small-item storage.
The Ford lags behind its Mercedes and Ram rivals with a 1,620-pound payload capacity, and its 2,000-pound towing maximum is only average. Child safety seat installation is problematic. You'll be able to install a safety seat in the second row, but the seats don't slide, and the car seat anchors are hard to access.
The Ford lags behind its Mercedes and Ram rivals with a 1,620-pound payload capacity, and its 2,000-pound towing maximum is only average. Child safety seat installation is problematic. You'll be able to install a safety seat in the second row, but the seats don't slide, and the car seat anchors are hard to access.
Fuel Economy
7/10
How’s the fuel economy? The Transit Connect long-wheelbase model (LWB) is rated at 22 mpg combined (19 city/27 highway) by the EPA. That's right on average for this small segment, and during our time with the van, we found that our test vehicle met or exceeded its ratings. On our highway-heavy 116-mile evaluation route, the Connect achieved 25.1 mpg. That's less than the EPA highway rating, but our route is more than just highway. Overall, after mixing in more city driving, we averaged 22.5, which is on target with its estimates.
Value
7/10
Is the Transit Connect a good value? Equipping the Transit Connect as a passenger van costs more than most vehicles in its class. You might question what you're paying extra for, as interior quality is disappointing. The dash feels plastic and hollow, the leather upholstery is stiff and unforgiving, and the cabin generally pales in comparison to the interiors of competitors such as the Mercedes Metris (which costs about the same as a Titanium-level Transit Connect). The Ford's three-year/36,000-mile basic warranty is average, and its five-year/60,000-mile roadside assistance plan is fairly generous.
Wildcard
7.5/10
What you get from the Transit Connect depends on how you'll use it. You could use it as a three-row family hauler, but why? A similarly priced, lightly used minivan is better suited to family life. But the Transit Connect might be the ticket if you often ferry customers or colleagues for short distances, or if you need to get the band to gigs or your starting five to the tournament. It can even power your business if you're willing to take a few rows out.
With driving manners similar to Ford's Escape SUV, minus the punchy engine, the Transit Connect doesn't feel as large or ungainly as most of today's vans do. That's a good thing on tight roads, but it won't be as fun on long drives.
With driving manners similar to Ford's Escape SUV, minus the punchy engine, the Transit Connect doesn't feel as large or ungainly as most of today's vans do. That's a good thing on tight roads, but it won't be as fun on long drives.
2020 Ford Transit Connect trim level differences
The 2020 Ford Transit Connect is available in both cargo- and passenger-van configurations. The cargo van is offered in XL and XLT trims in either the short- (SWB) or long-wheelbase (LWB) version. Passenger vans also come in two wheelbase options and are available in XL (LWB only), XLT and Titanium trims.
Which Transit Connect trim does Edmunds recommend?
Buyers on a tight budget will likely be satisfied with a base XL trim because it covers all the bases that a small business or delivery enterprise might need. But for not much more money, we'd suggest the XLT since it adds several comfort and convenience features that make for a better driving experience. Both trims are also available in short or long wheelbases.
Compare 2020 Ford Transit Connect trim levels
Helpful trims summary and side-by-side comparison chart

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Cost to Drive
Monthly estimates based on costs in Virginia
$146/mo for Transit Connect Cargo Van XL
Transit Connect Cargo Van XL
vs
$144/mo
Avg. Compact Minivan
Reliability Ratings by RepairPal
3 out of 5 stars3/5Average
#3 out of 24 among Commercial Vans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
$740/yr
vs. $851/yr
for Average Commercial Van
for Average Commercial Van
Frequency
1.78x/yr
vs. 1.96x/yr
for Average Commercial Van
for Average Commercial Van
Severity
14.8%
vs. 17.8%
for Average Commercial Van
for Average Commercial Van
powered by RepairPal
Ford Transit Connect Owner Reviews
Most Helpful Owner Reviews
Trending topics
Transmission issues again
1 out of 5 starsLL, 11/14/2020
2019 Ford Transit Connect Cargo Van XLT 4dr Minivan w/Rear Liftgate SWB (2.0L 4cyl 8A)
This started out as a great van but after a couple a months the van would hesitate going in reverse. Than during a scheduled oil change they found a leaking transmission seal. had dealer replace it now the van has stop working altogether so dealer is replacing the transmission. Its just a year old and has spent almost 7 weeks in shop for transmission issues
Great Little Van with some imperfections
4 out of 5 starsDV Synthetic Lubricants , 09/04/2019
2018 Ford Transit Connect Cargo Van XL 4dr Minivan w/Rear 180 Degree Doors LWB (2.5L 4cyl 6A)
I have owned this van LWB XLCargo for 15 months and 26k. Overall I like this van. I use it as a delivery vehicle to deliver oil and make sales call to my customers. Not that I'm not happy with this van but I wish I would have purchased an XLT model. I've added a backup camera. Tinted the windows. Love the tinted glass. I'll list the things that Ford SHOULD have improved upon first.
LOW … POINTS
1. Fuel tank is too small. 15.8 gallons
2. Stock tires in the upper midwest suck in the winter.
3. Road noise is greater than I'd like. Maybe Ford should have add extra insulation under the Vinyl
flooring.
4. The ride is a little firm on rough roads especially when empty but smooths out considerably
when loaded.
5. Engine power is adequate in most driving situtaions but could use a boost for freeway on
ramps. That being said I can cruise at 75 mph or higher without issue.
HIGH POINTS
1. Excellent fuel economy 25-27 in mixed driving, Over 30 mpg on the interstate trips.
2. Excellent handling
3. Great visibility
4. Comfortable seats even for long trips
5. Select Shift transmission
UPDATE 34 months and 50k miles.
I've had Zero issues with this van. It's been great in the snow with Michelin Defenders. If I could change 1 thing I'd give it more power. Although I've had no issues driving in nasty Wisconsin winters it would be great if there was an AWD option.
Update September 2021
My opinion haven't changed. Great van for my needs.
63k Van still performs as expected. Maintenance, Rear brakes and replaced a weak battery and scheduled oil changes.
Our Party Wagon!
5 out of 5 starsBrian Mac, 02/27/2019
2019 Ford Transit Connect Wagon XLT 4dr Minivan w/Rear Liftgate LWB (2.0L 4cyl 8A)
Our family of 4 had a big Super Duty Diesel truck (to pull a 5th wheel) and a little Toyota Corolla. With a 15 year old in the house, we were going to need a third vehicle and we had decided on a mini van. We were constantly borrowing our parents vans. Everyone we know were buying Toyota Highlanders as they did not want to go the mini van route, but a van is so much more practical … and comfortable especially when using the third row. Most SUV's third rows are not really usable except for little kids. Anyway, I looked at every van out there, both new and used, but one day when getting my big truck serviced, I rode in a Transit Connect which the dealership was using as their shuttle vehicle. I was very impressed! Long story...short, after considering buying a used van (probably a former rental), I started looking at used Transit Connects, but I fell in love with the 2019 models with the center screen that looks like a little iPad! I ended up working out a deal with the dealer where I traded in my Super Duty for a Transit Connect and a half ton truck (a 2 for 1 trade since I still need a truck)! Anyway, we LOVE this little vehicle! We opted for the 6 seat version since that is mostly what we need it for and it is so much more convenient to getting into the rear seats. As for the seats, there is a ton of room in this thing. The third row is very comfortable for adults...the only complaint would be that your knees sit a little bit high in the third row which could get uncomfortable on a long trip. However, you can straiten out you legs if needed due to the open middle. Some random thoughts on this purchase: Love driving this as a daily driver, almost like a little sports car! Plenty of power in the little 4 banger for daily use, but you do realize it is a 4 cylinder when you have 6 or 7 in the thing, but most of the time, I do not carry that many passengers, so I can live with it. I would not buy this for fuel economy reasons...it is not that much better than a 6 cylinder full size mini van. This vehicle is fun, zippy, easy to park, but very spacious inside when we need it. I am installing a hitch receiver on the back to be able to attach a bike rack. Thinking about getting a roof rack, as ours did not come with the factory rack or the side rails. Love the color (Magnetic Gray) and have receive lots of comments and complements on it, but I may order black wheels to replace the silver factory ones. Surprises I did not realize the XLT model came with: rain sensing wipers...pretty cool. Also, remote start through Ford Connect. I install remote starts in all of the vehicles we buy unless they come from the factory and I was having trouble finding an after market one for the 2019, then the dealer showed that you just use your phone and can start it from anywhere! Final comment is Apple Car play is awesome...had it in my Super Duty and love it, just plug your iPhone in to the USB port and you have all sorts of apps available through the vehicle! I will update if I have any reliability or quality issues, but first impression is GREAT! Ford should really market these more, but I was happy to get a great deal as they really discounted it since they do not sell a lot of them and do not plan to trade or sell it any time soon.
Sidestep a minivan with this Euro-inspired Van!
5 out of 5 starsJoe B., 01/10/2019
2019 Ford Transit Connect Wagon Titanium LWB 4dr Minivan (2.0L 4cyl 8A)
An amazing family hauler without the sticker shock of the Honda Odyssey. And while this lacks the souped up amenities of other traditional minis like backrow screens, it’s a highly versitle car with dual sliding doors and rear bucket seats that get the job done. Titanium line comes with some impressive safety features like lane assist, blind spot monitors, and frontal crash assist/auto … braking. Technology is superior with wireless phone charger, SYNC tech and plent of USB ports. Have gotten tons of compliments on Euro style and my kids love it. And for a van, handling around turns and corners is beyond impressive. It can be a tad noisy with radio off and the high ceilings means that conversations don’t always travel well, but those are my only noticeable drawbacks. Love this Euro machine!
2021 update: Rear brakes squealed for months when backing up. Eventually had to replace under warranty.
Also replaced an air intake valve that was causing engine overheat sensor to trigger. Ford had to practically remove the engine block to replace part. Thankfully covered under warranty.
We have a limited number of reviews for the 2020 Ford Transit Connect, so we've included reviews for other years of the Transit Connect since its last redesign.
2020 Transit Connect Highlights
Minivan
Cargo Van XL
Base MSRP Excludes Destination Fee | $24,275 |
---|---|
Engine Type | Gas |
Combined MPG | 25 MPG |
Cost to Drive | $146/month |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 104.8 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Our experts like the Transit Connect models:
- Pedestrian Detection
- Detects pedestrians in your path and triggers forward collision warnings. Can automatically brake if necessary.
- Side Wind Stabilization
- Helps correct for strong crosswinds to keep the vehicle going in its intended direction.
- Automatic Emergency Braking
- Helps to prevent or mitigate an accident by automatically applying the brakes when an obstacle is detected.
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