2016 Ford Transit Connect Review
2016 Ford Transit Connect Review
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Edmunds' Expert Review
by the Edmunds Experts
Pros
- Punchy and efficient turbocharged engine
- two available body lengths
- customizable cargo area
- less expensive and more involving to drive than regular minivans.
Cons
- Turbo engine unavailable on long-wheelbase wagon
- second row doesn't slide or recline
- limited payload and towing capacities
- unimpressive mpg with base engine.
What’s new
Other than a few new available features for upper-level trims, the 2016 Transit Connect is basically unchanged from last year.
Edmunds says
The 2016 Ford Transit Connect can be a smart choice for small business owners or families seeking a lower-cost, more maneuverable alternative to full-size cargo vans or minivans.
Cost to DriveCost to drive estimates for the 2016 Ford Transit Connect Cargo Van XL 4dr Minivan w/Rear 180 Degree Doors SWB (2.5L 4cyl 6A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.64 per gallon for regular unleaded in Ohio.
Monthly estimates based on costs in Ohio
$185/mo for Transit Connect Cargo Van XL
Transit Connect Cargo Van XL
vs
$188/mo
Avg. Compact Minivan
Vehicle overview
Ford's Transit Connect has long been a hit outside the United States, where small vans are among the most popular vehicles. These vans make it fairly easy to cope with crowded, narrow streets, cramped parking spaces and fuel prices that would make most U.S. motorists blanche. Now stateside shoppers are beginning to discover the virtues of small. For several years, Ford was pretty much alone in offering its compact Transit Connect cargo van and passenger wagon. Several competitors arrived last year, but the 2016 Ford Transit Connect van and wagon remain excellent choices for families and for small-business owners looking to downsize from a full-size van.
Families needing to carry people will find the 2016 Ford Transit Connect wagon pretty useful. It can seat five or seven, depending on which wheelbase you select, and headroom and legroom are plentiful, even for adults. It's a great option if space and affordability are your priorities. But compared with more conventional minivans, the Transit Connect is bound to feel a bit bare-bones, whether you're looking at its so-so interior plastics or its relatively modest list of amenities.
Commercial users will find more to like. The Transit Connect van comes in several different configurations, with two available wheelbases and two available, moderately fuel-efficient engines. Ford has pre-drilled holes to allow for easy setup of shelving and storage units, and if you have a lot of cargo, the Transit Connect can haul up to 1,600 pounds or tow up to 2,000 pounds. That's not much compared with full-size cargo vans (including Ford's full-size Transit Van), but for smaller businesses, this might be just enough capability. Plus, even when carrying a full load, the Transit Connect feels agile and easy to maneuver.
Of course, if you're comparing the Ford Transit Connect van to those larger cargo vans, its sacrifices in power, space and overall capability are obvious. The Transit Connect's more direct competitors are the Nissan NV200 (and its Chevrolet sibling, the City Express van) and the Ram ProMaster City. Meanwhile, top-rated minivans like the Honda Odyssey and Toyota Sienna are far more comfortable and spacious than the Transit Connect wagon, but they're also quite a bit larger and more expensive. Overall, we think the 2016 Ford Transit Connect is an excellent choice.
Performance & mpg
The 2016 Ford Transit Connect comes with two engines choices. A 2.5-liter four-cylinder engine that delivers 169 horsepower and 171 pound-feet of torque is standard in all models. A turbocharged 1.6-liter four-cylinder good for 178 hp and 184 lb-ft of torque is an option on all variants except the long-wheelbase wagon. Power from either engine is sent to the front wheels via a six-speed automatic transmission.
The EPA's estimated fuel economy for the cargo van with the 2.5-liter engine is 23 mpg combined (20 city/28 highway). The wagon is rated lower, at 22 mpg combined (19/27), which is only barely better than you'd get with a larger V6-equipped minivan. Opting for the turbocharged 1.6-liter engine gets you an estimated 25 mpg combined (22/30) with both the cargo van and the wagon.
Safety
The 2016 Ford Transit Connect's standard safety features include antilock brakes, traction and stability control, hill start assist, and front seat side and side curtain airbags.
Front and rear parking sensors, daytime running lights, a blind spot and cross-traffic warning system and a rearview camera are available as options on various models. The optional Ford Sync and Sync with MyFord Touch systems includes an emergency crash notification feature that automatically dials 911 when paired with a compatible cell phone. They aren't as good as the new Sync 3 system being introduced on new and redesigned Ford models, but are a lot more refined than when first introduced. Ford's MyKey system, which can be used to set certain parameters for various drivers (think teens, valets or employees), is also optional.
In government crash tests, the 2016 Transit Connect wagon earned five out of five stars for overall crash protection, with four stars for frontal crash protection and five stars for side crash protection.
Driving
Although the 2016 Ford Transit Connect lacks the get-up-and-go of V6-powered traditional minivans, it feels much lighter and a lot more agile around town. Those are characteristics that are equally useful for large families and for delivery drivers needing to get in and out of tight spaces. They may even trump the regulation minivan's greater power. If you live in the city or frequently travel on tight rural roads, the Transit Connect will feel like an athlete compared with a Honda Odyssey. We recommend getting the punchier and more efficient turbocharged engine, but unfortunately, it isn't available on the seven-passenger wagon models that are most attractive to non-commercial buyers.
The steering is particularly praiseworthy, offering the just-right effort and impressive road feel found in other Ford vehicles. On the other hand, the ride can be bumpy over rough roads, and suspension-transmitted noises tend to make their way into the cabin much as they can on smaller, sportier vehicles. That may be fine for those transitioning from something like a Focus, but minivan drivers may find the Transit Connect's suspension doesn't provide the suppleness and isolation they've come to expect.
Interior
With the Transit Connect, flexibility is paramount. The wagon -- particularly the seven-passenger long-wheelbase model -- can be used as a family vehicle. Granted, the second-row seat doesn't recline or slide, and folding both the second and third rows of seats takes an extra step compared with most minivans, but space in both rows is just as good (and sometimes better), especially the headroom. Though not objectionable, the quality of plastics isn't up to Ford's current standards. The Titanium trim's leather upholstery and advanced technology should please its owners at a price point that significantly undercuts similarly priced rivals.
If it's cargo you're looking to haul, the short-wheelbase cargo van offers 103.9 cubic feet behind the front seats, while the long-wheelbase version's larger cargo hold can swallow 128.6 cubic feet. This is less than a regular minivan, but still much better than a large crossover. Even more capacity is available thanks to the fold-flat front passenger seat. Cargo room in the wagon models is reduced, but if the seats are folded, the short-wheelbase wagon offers a maximum of 77.1 cubic feet and the long-wheelbase models offer 104.2 cubic feet.
Although the Transit Connect has a much larger windshield and dashboard than its siblings, the Ford Escape and C-Max, from the driver seat it could easily be either. The distinctive dash design is virtually identical, with climate controls below clearly separated from the infotainment controls above. The optional MyFord Touch system has received its fair share of complaints for its usability and electronic glitches, but these have mostly been corrected with software updates, and MyFord Touch is now easier to use than in years past. The same can't be said, however, for the standard stereo interface, which consists of a small central screen controlled by many buttons.
Behind the driver, however, things get considerably different -- and vary considerably depending on the wheelbase and whether you're carrying people or cargo. The XL cargo van, for example, is a bare-bones workhorse with vinyl upholstery and floor coverings with mounting points for customizable shelves and whatever a business might need. Upper trim levels, especially in the wagon models, add creature comforts, but the van is still very much a dedicated work vehicle.
2016 Ford Transit Connect models
The 2016 Ford Transit Connect is a compact commercial minivan offered in cargo van and passenger wagon body styles, each with two different wheelbases. There are three available trim levels: XL, XLT and Titanium (wagon only). The XLT wagon seats five or seven, depending on which wheelbase you select, while seven-passenger seating is standard on the XL and Titanium. All versions have dual sliding rear doors and give you a choice between swing-out cargo doors or an overhead liftgate.
Base standard equipment on the XL cargo van includes 16-inch steel wheels, gray grille/bumpers/side moldings, keyless entry, air-conditioning, vinyl upholstery and floor coverings, built-in cargo tie-down hooks, an overhead storage shelf, a fold-flat front passenger seat, a tilt-and-telescoping steering wheel, power front windows, power door locks and a two-speaker sound system with an auxiliary audio input jack. The XL wagon version comes with the same standard equipment, but is long-wheelbase only and adds second- and third-row seats, two rear speakers for the stereo, rear climate controls and power second-row windows.
Stepping up to the XLT cargo van gets you body-color bumpers, foglights, power-adjustable heated mirrors, rear privacy glass, cloth upholstery, driver lumbar adjustment, a passenger vanity mirror, a multifunction display, cruise control and a CD player. The XLT wagon comes in short- or long-wheelbase styles, mirrors the XLT cargo's equipment and adds a rearview camera and a thicker acoustic windshield. Rear climate controls aren't available on the short-wheelbase XLT wagon.
The top-of-the-line Titanium wagon adds 16-inch alloy wheels, automatic headlights, adaptive cornering foglights, rain-sensing wipers, power-folding mirrors, chrome exterior trim, dual-zone automatic climate control, leather upholstery, a six-way power driver seat, heated front seats, an auto-dimming rearview mirror with built-in compass, four front speakers for the sound system and Ford's voice-controlled Sync system.
Many of the features that come standard on the upper trim levels are also available on other models. Other major options include 16- and 17-inch alloy wheels, a compressed natural gas engine prep package, front and rear parking sensors, a towing package, a fixed panoramic sunroof, a roof rack, satellite/HD radio, the MyFord Touch electronics interface (includes a 6.5-inch touchscreen display and a navigation system) and the Ford Telematics system designed for fleet operators.
I'm Not Sold on Our Long-Term Ford F-150 Lightning
Reliability Ratings by RepairPal
3 out of 5 stars3/5Average
#3 out of 24 among Commercial Vans
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Ford Transit Connect from 2008-2022.$740/yr
vs. $851/yr
for Average Commercial Van
for Average Commercial Van
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).1.78x/yr
vs. 1.96x/yr
for Average Commercial Van
for Average Commercial Van
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).14.8%
vs. 17.8%
for Average Commercial Van
for Average Commercial Van
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Consumer reviews
Read what other owners think about the Used 2016 Ford Transit Connect.
5 star(49%)
4 star(8%)
3 star(13%)
2 star(11%)
1 star(19%)
37 reviews
Trending topics in reviews
Most helpful consumer reviews
5 out of 5 stars
Great when you want a small minivan
Chris N., 09/29/2016
2016 Ford Transit Connect Wagon XLT 4dr Minivan w/Rear Liftgate SWB (2.5L 4cyl 6A)
We bought this to replace our beloved Mazda MPV after 220k miles. The MPV was small, we wanted a similar sized minivan. We test drove about 20 minivans and similar hybrids, but when I got in this, I told my wife "this is it". The forward view is so wide it feels like driving a motor coach or bus. I love the open view and light. The little details like the notch mirrors are great... but … needed as there is a bit of a blind spot on the passenger shoulder area. Overall it feels very open with high visibility. Storage space is great on the 3 row model. The fold flat seats take some getting used to, but offer a very flat large storage area. A bit smaller than our MPV, but large enough to haul most of the bigger stuff from the store like chairs and tvs. The worst downsides for me are 1. slow acceleration 2. AC takes forever to cool down 3. things will roll right out of the back unless you put the optional net in because there is no storage well 4. second row seats do not recline (oddly the third row does) 5. with the third row seats up there is very very little storage room behind those seats. 6. no volume controls on the left of the steering wheel which means I can't fully drive with only one hand there on the left 7. I always find the cruise control a little confusing. 8. microsoft sync system can be a bit buggy (i've had to power down the car a few times to get it to fully restart, it's done "scheduled maintenance" where it's updating lord knows what for 8 min and not working) 9. I don't like that you can't turn off the proximity alerts. Sometimes they get annoying; YES I KNOW I'M NEAR THE WALL AT THE DRIVE THROUGH. 10. the steering is a bit loose, it's not a car that you want to steer with your knee for even a second. That may sound like a lot of bad stuff, and those things ARE annoying, but overall, I still love the car. What it gets right, it really gets right. It's comfortable, flexible, and for the most part I love the controls and sound system. There are lots of little things like bag hooks and storage nooks that just make it a pleasure to use. My wife is short and I am tall, and it works for both of us quite well. Backup camera is amazing.
5 out of 5 stars
So far so good!!
Gman, 06/13/2016
2015 Ford Transit Connect Cargo Van XL 4dr Minivan w/Rear 180 Degree Doors SWB (2.5L 4cyl 6A)
Waited till I accumilated some mileage before posting again. I now have 89,000 miles on my 2.5 and its doing great. I haul a trailer 85% of the time and carry about 800 lbs of tools inside. Have not been easy on it and drive hard in the mountains. Still gets amazing gas mileage and no maintenance issues at all. I travel alot and needed better mileage than my old E 150. I found that … pulling a small trailer I can carry mlre than with the Econoline and still get better fuel mileage! If you want a really tough van that you can count on , this is it.
5 out of 5 stars
Wheelchair Hauler
Fred Gamble, 08/19/2015
2015 Ford Transit Connect Wagon XLT 4dr Minivan w/Rear 180 Degree Doors SWB (2.5L 4cyl 6A)
A little more than two years ago, my wife sustained a spinal cord injury as a complication of meningitis. She now relies on a wheelchair to get around. Her limited mobility made it impossible for her to transfer to the passenger seat of her 4-Runner or my Tundra. Our daughter has a Dodge Charger. Because the seats are low, my wife could easily transfer to the passenger's seat. So we … temporarily swapped my wife's 4-Runner for the Charger. This created a new problem. My wife's wheelchair does not fold up like a hospital wheelchair. It must be taken apart if it is to be placed in the trunk of the Charger. My wife and I found this problem to be unacceptable in the long term.
As a result, my wife and I started looking for a vehicle that she could transfer into, that could carry additional passengers, and that had sufficient cargo space behind the rear seats to allow us to carry her wheelchair without taking it apart. The only vehicle we were able to find that met all of those criteria is the short wheel based Transit Connect Wagon. We have been using it for six months now. We equipped it with the 1.6 L Eco Boost engine. According to the Vehicle's on board computer our combined city/highway mileage is 25.6 mpg. Our daughter has her Charger back, and we have a vehicle that allows us to easily go on errands or trips without any significant inconvenience. Recently, we drove the Wagon from our home in Chandler, AZ to a town in the mountains, Pine, AZ . The performance of the vehicle surprised me. We had no problem climbing the hills as we went from an elevation of 1,100 feet to nearly 6,000 feet.
Bottom Line: We are pleased.
Update:
We now have 7800 miles on the vehicle. The highway mileage is 29. City mileage is 25. Because we do more city driving the average is 26.5. Because the vehicle is small, my wife's friends are able to lift her wheelchair into the van with ease. As a result they don't think twice about taking her out for a girl's evening out. We are now more please with our Transit Connect Wagon.
Second Update:
We have owned this vehicle for three years now. It is still performing well. We could not be more pleased.
Third update.
We have owned the vehicle for four years. Other than routine oil changes and keeping the tires properly inflated, the only maintenance has been the replacement of the battery. We are still very pleased with the van.
5 out of 5 stars
Perfect family vehicle
Lane Shelton, 06/15/2016
2015 Ford Transit Connect Wagon XLT 4dr Minivan w/Rear Liftgate LWB (2.5L 4cyl 6A)
We shopped almost every SUV and VAN even bought a used Honda Odyssey but quickly sold the Honda. Did our research and found no other vehicle fit our
needs. This is the best of both worlds - rides like a luxury car but larger and better capacity than the van. Every vehicle we looked at that had fold down seats
not one of them were flat when folded. All of them had some sort of … slope or had to be removed altogether. This has a perfectly flat cargo area with the seats folded down - perfect for dog crates. I have nothing bad to say about this vehicle in fact I've never liked a vehicle like I do this one. The price is also very reasonable compared to SUV's and Van's. A great wagon with a great price.
We have a limited number of reviews for the 2016 Ford Transit Connect, so we've included reviews for other years of the Transit Connect since its last redesign.
2016 Transit Connect Highlights
Cargo Van XL
Base MSRP Excludes Destination Fee | $22,675 |
---|---|
Engine Type | Gas |
Combined MPG | 24 MPG |
Cost to Drive | $185/month |
Seating | 2 seats |
Cargo Capacity All Seats In Place | 103.9 cu.ft. |
Drivetrain | front wheel drive |
Warranty | 3 years / 36,000 miles |
Safety
Key safety features on the Transit Connect include:
- Back-up camera
- Tire Pressure Warning
- Stability Control
NHTSA Overall Rating
5 out of 5 starsThe National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverall4 / 5Driver4 / 5Passenger4 / 5
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover4 / 5Dynamic Test ResultNo TipRisk Of Rollover17.9%
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