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Used 2012 Ford Focus Hatchback Consumer Reviews

3.5 out of 5 stars
168 reviews

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Pros
Cons
1 out of 5 stars

To loud

Don't buy ford, 06/13/2016
updated 12/14/2016
2012 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
3 of 4 people found this review helpful

The first things buyers should know about the 2012 hatchback at least, is that the upholstery material is not water or stain resistant. I live in Florida where it rains a lot, and the water stains from getting caught in a down pour are unforgiving. The interior of my car looks like it has giraffe spots. There isn't an upholstery cleaner out there that has removed these stains. What the heck was ford thinking!! Due to the close confines of the interior, the engine noise sounds extremely loud and it makes the car vibrate to much when sitting in park. This might be a nice, first car for a high school graduate to bump around in (it's a step up from a golf cart) but for mature driver's like myself who want a peaceful, quieter ride, Big mistake!

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Junk

Jerry, 03/14/2020
2012 Ford Focus Titanium 4dr Hatchback (2.0L 4cyl 6AM)
3 of 4 people found this review helpful

This car was a pain in the butt. In and out of the Dealership to have the transmission problems looked at. Constantly stalling when driving and unable to get about 15-20mph, making you late and also putting you at risk. Dealt with problem for six years, Ford never made it right or compensated me for troubles or time, which is more valuable. Can’t trust them. Will never never never again own a Ford. Worst purchase ever.

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3.75 out of 5 stars

Tranny Shakes, bad cusomer service

icantfocus, 08/06/2011
2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)
3 of 4 people found this review helpful

After buying the new focus 6 speed automatic hatchback with the extended warentee, I noticed that there is a tranny shudder at low speeds. I took it to the dealer and was told it was a "automatic clutch break in " problem, bring it back at 1000 miles. Brought it back, and was told let wait for 3000 miles. I called customer service and was told I will have to pay for a "transmission evaluation" and there was noting they could do about this. Shame on Ford for allowing this to happen. I thought buying an American made car was the only way to go, But... Im re thinking this, also the salesman insisted the car had cruise, and it did not. ( i feel stupid) Shame on me for not inspecting the car.

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4.13 out of 5 stars

2013 Ford Focus

trevc, 05/19/2011
2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)
3 of 4 people found this review helpful

Looks great ...very solid feel. Super seats, not sure I liked the BLACK plastic all over everything.....need possible tan options. It was just the right size. The handling is 1st class. The power was a little lacking....I am used to an accord v6 manual. I look forward to driving a high performance model. The car can certainly handle the extra power. Economy.......the read out said 30 mpg ...hopefully that will improve. Ford is onto a GREAT thing here. There was NO manual to be had anywhere to drive...It is only a 5 speed anyway ....only the auto is 6 speed.......WHAT WERE YOU THINKING FORD ???

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3 out of 5 stars

Good looking but the quality is not there

Patric Pederson, 09/22/2016
updated 03/22/2017
2012 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
4 of 6 people found this review helpful

So I am just going to say this outright (and this is coming from someone that had owned 6 Fords in 13 years) this car has turned me away from Ford Motor Company. When I bought it, I traded a perfectly good 2010 Focus SE. I really wish I hadn't done that. Sure, the car is pretty fun to drive and it gets pretty great gas mileage but the transmission just puts a dark cloud over all of that. I have had it in the shop 5 times for transmission issues. Fortunately, they have all been covered repairs. One of these episodes left us on the side of the road during our Memorial Day 2015 weekend trip. Its a good thing the breakdown happened just outside of our hometown and our dealership is awesome (always gave me a free loaner). I am having issues with the transmission again and this time I am out of the extended warranty for the vehicle. According to my service advisor, the cost of repair is somewhere in the neighborhood of $1600. Along with those issues, there is a really annoying clunky sounding rattle coming from the rear door. I cannot figure out what it is. Also since almost the beginning of its life, there have been multiple rattles (seems to come from around the headliner). I am trying to get into another vehicle but the value pretty sad and I will have to roll negative equity into a new loan.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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