Used 2012 Ford Focus Hatchback Consumer Reviews
Used Focus for sale
nothing but regret
jamussel, 02/07/2013
2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)
5 of 7 people found this review helpful
the worst car i've ever owned. 2012 ford focus with 30,000 mile and been in the shop more than all my other cars and trucks over the last 20 years combined. junk. gas milage is a joke. 26 mpg combined. 31 mpg all hwy. terrible transmission as everyone says. mine buzzes and rattles from the head liner and the dash. don't even think about this car. called ford for their buy back program and they just said no. no other help. they could care less. never buying another ford and i'm selling the stock i own. should have bought a Kia... or anything else.
Ford Motor Company - F=Fix O=Or R=Repair D=Daily!
TW - Unsatisfied Customer!, 10/01/2016
updated 04/04/2018
2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)
7 of 11 people found this review helpful
Ford Motor Company still has not done anything to compensate me for selling me an "all parts defective" lemon car that was supposed to be brand new!! They do not value their customers nor are they loyal to their customers!! I purchased a 2012 Ford Focus SEL in August 2012. Brand new car with no mileage. After a few weeks of having the car, it happened, your worst nightmare....MAJOR manufactured Ford Motor Company parts just failed and caused me a world of spending time-off from work, commuting back and forth, and just a very stressful time dealing with car issue after car issue daily and weekly, and on a "NEW" car!! Every year from 2012-2016 I have had "MAJOR" mechanical, technological, and Ford Motor Company manufactured parts issues! How is this fair to your customers? How can Ford Motor Company "NOT" help to resolve these issues rightfully with the customer? What ever happened to "Ethics" and "Morals", doing the RIGHT thing by your customer? The Executive Chair states in their Website, “I believe the purpose of a company is to make people’s lives better,” he says. “That is how we became great in the past and it is how we will become even greater in the future.” This is a false statement. Many consumer lives have been turned upside down, inside out, and damaged due to Ford Motor Company!! This is not acceptable customer service! Ford Motor Company has not created any "EHTICAL & RIGHT" strategy or plan to "HELP" their customers with car issues due to Ford Motor Company "FAULT". They are making us pay for Ford Motor Company mistakes! What ever happened to Customer Care??
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2012 Ford Focus for sale near you
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2012 Focus I regret buying!!
mylilmule, 09/21/2011
2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)
11 of 19 people found this review helpful
I've had my Focus for about 5 months now and while the car looks awesome, I can't really recommend it to anyone. After 5 weeks of owning it, the sun roof exploded on my while I was driving down the interstate. It then sat at the dealer for 5 weeks waiting for a new sun roof. The shifting is horrible and unpredictable and is usually in third gear before you hit 15mph. The MyFord Touch is awesome, when it's not locked up. I had to do a battery disconnect at one point because it was locked up and now my gas mileage sucks. I was getting over 40mpg before that on the hwy but now am getting about 33mpgs. HUGE difference. Looks aren't everything, but you find out the hard way...
2012 Focus SE A surprise to me
freelanceshots, 08/24/2012
2012 Ford Focus SEL 4dr Hatchback (2.0L 4cyl 6AM)
2 of 2 people found this review helpful
Don't have a lot of miles on my car just yet but I'm digging my focus. Transmission seems more then fine. I've got the auto 6 speed and from what I've been told the transmission shifts and does what it does so that it can get better fuel consumption. I'm not trying to drag race anymore so it does just great. It's a lot quieter then my Ford Taurus I was driving and I can really appreciate that. Looks pretty good in my opinion. First real time out on the highway I was pulling 45 mpg where it only gets better with the more miles you put on it. Accessories I plan to get include the stick-on keypad entry, rubberized mats, rear trunk mat and some ceramic window tint.
Mixed emotions
isellthem1, 11/16/2013
2012 Ford Focus SE 4dr Hatchback (2.0L 4cyl 5M)
2 of 2 people found this review helpful
I am very impressed with the overall tightness of the platform and build quality is good. It is one of the best looking hatchbacks out there and I love the handling characteristics of this car but I am so pissed off at Ford for making such a fantastic vehicle and equipping it with an absolute joke of an automatic transmission. I love the concept of feeling the direct drive this torque converter-less transmission provides but the shifting dynamics are sub par. This unit should have never been introduced to the public in its current state. Opt for the 5 speed!