Used 2014 Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A) Consumer Reviews
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1 year after purchase & $7500 in costs
Holly Carpenter, Prescott, AZ, 11/11/2016
Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
10 of 17 people found this review helpful
DO NOT BUY A FORD FLEX!!! I purchased a 2014 with 34,000 miles on it. I drive A LOT, 3 daughters with me at all times. At 66,222 miles my ptu failed causing my transmission to evaporate into crushed aluminum and my rear drive line to break. I was driving 80mph down the highway when, with very little warning, this happened. LUCKILY, I have a history with cars and knew something just wasn't right when it started slipping. I pulled to the shoulder and the car came to a sudden hault at which time I heard the drive line break. Got out and oil leaking caused a fire under the front of the car. Talk about a terrifying experience for a mom and three young kids. Now, 3 months later, my Flex is JUST getting fixed by Ford and they will do NOTHING to help with the costs...NOTHING! I understand that I am 6222 out of my drivetrain warranty but this is RIDICULOUS! I am meticulous about keeping my car maintained and just had it serviced 3 weeks prior. The Ford Regional Rep told my husband that after 60,000 driving these cars is like driving a hand grenade. THANK YOU FORD!!! NEVER EVER AGAIN!
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Love the style and comfort!!!
Alicia Sylvester, Fort Lauderdale, FL, 05/24/2019
Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
2 of 2 people found this review helpful
The feel of a luxury car with the abilities of an SUV. Lots of research and style preference brought me to the Flex. I love the drive and comfort. The quality has been outstanding. My only frustrations are with the radio controls, a lot is left to be desired with the steering wheel controls and how involved operating them on the touch screen can be.
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My Flex
Candie S, Winnetka, CA, 08/10/2017
Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful
Love the car, I'd love it more if I had bought it brand new. I have hit a few bumps in the road with me buying a used one and the dealer. Mine has 1 sunroof and 3 additional openings for a sky roof in the rear sitting areas. A ton of features like running a vehicle health report while the vehicle is running. The vehicle is a very comfortable ride for a large family.
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Uncomfortable
James DeRusha, Leechburg, PA, 05/17/2016
updated 08/01/2022
Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
5 of 18 people found this review helpful
Most uncomfortable car, on long drives my family complains of leg cramps and neck cramps (we do not experience them in previous cars). Touch screen is very distracting. Visibility is extremely poor. I hate the electronic turn signal. The vehicle is low, front bumper hits curb and cracks (very expensive to repair). We were told the "bumper" that protects the car is behind the plastic/rubber surround. Nothing protects the surround which costs a fortune to replace. All round, we hate this car, can't wait to reach the break even point to get rid of it. This is an update: We have owned the flex for a little over two years. We still hate it. So far, we haven't had any mechanical difficulties. My wife, being short, has difficulty judging distances while parking. Touch screen remains distracting. I dislike the way the car accelerates and brakes. This is another update: its been 6 years now. The car is paid off but can't afford another. We discovered that if one tire gets a flat you need to buy 4 tires because of the all wheel drive! Never again will I get a AWD! The car hasn't had any unusual mechanical problems. Still hate the touch screen and the lack of visibility. mileage now is 110,000. Final update. We have owned this car for 7and a half years, driven 120,000 miles. The car is starting to have mechanical problems. Red flags, mostly with associated with the fuel system. We are done, traded it in. Never really like this car, will not miss it. Love our new car. Another perspective: My daughter just acquired her learners permit. She operates our other cars effortlessly, she finds the flex much more difficult to drive. Well, it has been four years, and we still have the flex. Still find it uncomfortable. Would like to get rid of it, but it seems to depreciate faster than we can pay it off. Knock on wood, it hasn't given us any mechanical problems except for a bad wheel bearing. Another update: January 2020: We spun a second wheel bearing. Two weeks later the bolts holding the rear end snapped with no probable cause ! (almost 90,000 miles on it) We can not afford a new car, so I guess we have to keep it for now. Still not my favorite car. Average repair cost have been around $850 per year over the past five years. ( does not include financing, we still owe another 13 months on it paying $471.00 per month)
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Great truck
Erika Ontario ca., Los Angeles, CA, 01/14/2024
Ford Flex SEL 4dr Wagon AWD (3.5L 6cyl 6A)
0 of 0 people found this review helpful
I love this vehicle it’s just happened to be just what I was looking for!! I’m very satisfied!!
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