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Used 2009 Ford Flex Consumer Reviews

4.6 out of 5 stars
189 reviews

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3.38 out of 5 stars

Disappointed

jks, 02/27/2010
2009 Ford Flex SE 4dr Wagon (3.5L 6cyl 6A)
1 of 1 people found this review helpful

After a year of Flex ownership, it's not quite the vehicle I expected in quality. I am having front brake issues (severe grinding) which I understand is common with this vehicle. Plastic interior trim pieces falling off. Exterior plastic pillar piece coming off - it's attached with double sided tape. And the gas mileage rarely gets above 21 mpg on the highway. Don't get duped by the advertised 24 mpg.

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4.75 out of 5 stars

Brakes: problems with front

szudejko, 08/13/2010
2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
1 of 1 people found this review helpful

Purchased this Flex from Ganley Ford in Ohio in May 2009. Like it very much, good ride,MPG on highway is in the middle 20's. One problem was the front brake, it sounded like it was intermittently scraping. That (GANLEY FORD) replaced front brakes at 6000 miles free. Still had the sound so back to the service department and another road test with the Tech. We determined it wasn't the actual brake but the mounting system holding the pads...new parts we ordered and upon their arrival they were installed. No more problems. This is a great family highway cruiser and we have traveled to over 35 States with the grand-kids and friends very comfortably. I love the LTD's 6 way driver's seat.

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4.38 out of 5 stars

So far, pretty good

Canada, 08/31/2010
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

First of all this is THE quietest vehicle I have owned. Second, very very comfortable. We could drive all day without any discomfort. Mileage is pretty good, not great but it's a heavy beast so that is to be expected. The Sync and other toys in the Flex make it that much better. Now, the brakes. Like every other person here I too am having both grinding AND squealing. Going to the dealership tomorrow to try for a fix. I hope I don't have to return so often (like others here) that I start ot get upset with the Flex. Overall, so far, I love it.

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2.5 out of 5 stars

"Hunk of Junk"

Natalie Dyer, 04/13/2010
2009 Ford Flex Limited 4dr Wagon (3.5L 6cyl 6A)
1 of 1 people found this review helpful

I hate this car! I have had severe problems with the transmission as well as my brakes. Like always the dealer says nothing is wrong. I feel very unsafe in this vehicle and even though it is perfect for a family of 5- it is unsafe. I have had the transmission slip into low when I was on the fwy- my kids and I had to pull over and restart the vehicle to get it back into drive. The brakes continually grind. The dealer states they have dirt in them- once returned from the dealer it starts again. The brakes smoke and smell like they are burning. I would love to turn it back in to get my money back! VERY Disappointed.

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4.5 out of 5 stars

Want to love it but

Disappointed , 07/05/2010
2009 Ford Flex Limited 4dr Wagon AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful

Went from a Explorer to a Freestyle to a Flex. Thought we had found that perfect car but after about 8 trips to 2 Ford mechanic's we are about done. We keep getting the front brake grinding noise that everybody else seems to be getting. And it seems to go away for a few days after they work on it it comes back. Only difference from most of the rest of the reviews is that the dealership seems to try but can't figure it out. Other things have been small but what car isn't going to have some problems. It's a shame because otherwise we would love it!

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