2024 Ford Explorer Consumer Reviews
Pricing
Ford Timberline The Good and The Bad 3K Miles
I have had 3 Ford Explorers in 5 years: A Sport, a Platinum and the Timberline. They all have Pros/Cons. I turned in my Platinum after 3 months for the Timberline because I didn't like the Platinum's 6 cylinder engine. I love the interior, the ride is amazzzing with shocks and lowered suspension, the sound system is solid and the 4 cylinder is great WHEN on sport mode. At 25 MPH on the HWY I have no complaints. The bad; the seats are not comfortable on long drives and as you will hear from others there is a hum under the engine that is super annoying. I listen to music full time so no problem but resale may be an issue. Otherwise, it's a great looking vehicle with a third row and the interior is amazing. I test drove BMWs, Mercedes, Hondas, Toyotas you name it and once again I landed on a Ford Explorer. I am glad I did. The safety features are phenomenal, having recently saved me from an accident. I love the 360 view too. Its a pretty awesome vehicle. My partner has the BMW X5 M trim and I am not jealous at all so I think that says a lot!
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Explorer ST Old Boomer's Badass Ride
The ST comes with a twin-turbo V-6 and a ten-speed transmission, which for an old gearhead gets me to church and the grocery store just peacefully and economically. Doesn't sound like a sewing machine like the 4 banger, and looks upscale. A bit firm ride, but that's why townships put their cops in them, including serious 400 HP with low-end torque, all with bucket seats that cradle this old guy comfort. Creature comforts, good mileage if I just drive, but zoom, serious set-you-back in the seat when you want it. Sport mode is honestly a little choppy, so I'm pretty much staying in Normal.
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The Explorer ST actually fun & comfy to drive!
I've had my ST for about three weeks and love it. It's the first vehicle I've had that is actually fun and comormatble to drive- and I hate driving. It has great power and handling like a sports car, yet it has plenty of room for roadtrips. Also, I've had back surgeries & plenty of back problems, but the ST hasn't bothered my back at- even after a 1,250 mile roadtrip in 6 days. I've read poor reviews about the interior being cheap, but I'm happy with it. It has great features and the sound system is better than my home stereo system. I am very glad I bought the ST!
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Too many warranty repairs for too few technicians
Loved my new Explorer until AC broke 3 weeks later in Phoenix. Called to get if fixed. First Dealer wanted me to leave it 3 days to diagnose, then tell me how long to fix and no loaner. Called more dealers and best I got was 6 day wait for appointment. Come to find out only warrant certified technicians can do warranty repairs. They are crazy busy with all the warranty repairs. Ford quality needs to improve or they need to certify more technicians. Some empathetic with buying a $60k car that is miserable to drive in the heat and having to wait a week to get it fixed, but nothing they can do. Don’t buy Ford without calling to try to set up a warranty repair first! Don’t get stuck like me.
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Wanted to love this vehicle, but epic fail by Ford
I really wanted to love this vehicle as they are a nice looking vehicle. After about 1000 miles the seat motor quit working. I had to take it to the dealership and they ended up ordering a new frame. Once the seat was fixed, I noticed the AC was not coming on if I had the heat on earlier in the morning. I would have to drive around and turn the AC on and off about 10 times before it would kick on to cold. Then comes the rattle. When driving on the interstate there is a rattle noise. Took it to the dealership again and they took the dash apart but could never find what was causing the rattle. To this day it still does the rattle even after going back a 2nd time to the dealership. Three weeks after the seat was fixed the lumbar quits working on the seat. Again having to take to the dealership to fix. The final straw was this morning when turning on the defroster. It sounds like a tea kettle when it gets heated. I am DONE with Ford and will never own another Ford product. I am taking this vehicle to trade it tomorrow. Only 5,000 miles on it and already had 5 different issues. Get it together Ford!
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