Used 2017 Ford Escape SUV Consumer Reviews
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I couldn't be more disappointed
Mandi, 08/06/2017
2017 Ford Escape SE 4dr SUV AWD (1.5L 4cyl Turbo 6A)
50 of 55 people found this review helpful
I just bought a 2017 Ford Escape in April and had to have the transmission replaced two days after buying it. Now 3 months later there is white smoke pooring from my tail pipes. And it kicks everytime I back up. This car is poorly made. I'm so upset with this purchase. I will never buy a Ford again.
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coolent in one of the engine cylinder 1.5 l turbo
jeff, 06/09/2017
updated 07/02/2021
2017 Ford Escape SE 4dr SUV (1.5L 4cyl Turbo 6A)
19 of 20 people found this review helpful
Have enjoyed the 2017 car for the last 6 months. Finally took it out on the highway. Preformed great for awhile. In 75 mph traffic it started to misfire. Took it into the dealership and they said there was evidence of coolent in the #3 cyl. Waiting....finally my car was returned. Was told there was no coolant in the cylinder. The misfire was from a short to the spark plug. They couldn't explain it. They changed # 2 and 3 spark plugs and said everything tested ok. I'm not real keen on the fix but will have to wait and see. 6/2018 since the first review...no evidence of the problem has arose. Now small rattle has appeared in the small drivers door speaker. My experience with turbo chargers are limited to diesel engines and they tend to leak and burn oil. It looks to me I have the same problem with the eco-boost. Between annual check up I have to add oil, up to 1/2 qt. And the exhaust pipe is sooty. I bring this up to dealer and they seem not to be concerned. The fuel saving feature of the engine shutting off at stop lights and restarting once the brake has been released is non- functioning. The tint film on the passage side window is peeling off.
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Hard to beat !!...
james alsema, 06/25/2017
updated 12/28/2017
2017 Ford Escape Titanium 4dr SUV (1.5L 4cyl Turbo 6A)
26 of 28 people found this review helpful
NOTE...The Escape is actually a 2.0 Ecoboost....for some reason this would not accept that so it appears as a 1.5 l This is a very good little SUV. It is very comfortable on long trips and can easily hit 29 MPG on a long trip. I really like most everything about my Escape. Two things about it that would never make me buy another....1. Depreciation. The value of this thing has fallen like a stone, and....2. Torque steer. Do not get the 2.0 engine without getting AWD. The thing can get absolutely scarey at times. Lots of power... This vehicle has been 100% trouble free. I still hate the tongue steer issue and the depreciation but it is a great vehicle with every technological toy you might ever want, and they all work perfectly.
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blown radiator
Tony Cervantes, 02/23/2017
2017 Ford Escape Titanium 4dr SUV (1.5L 4cyl Turbo 6A)
18 of 19 people found this review helpful
had the car two days and driving on the highway and only 125 miles on the car the radiator blew. Car shut off, warning came up on screen, water gauge stayed in the middle. Spent over an hour waiting for road side assistance. Disappointed that a major defect occurred while driving on a highway crossing three lanes of highway with a dead engine. it's unknown what damage is on the engine likely will be in the shop longer than I have had it. Was excited and got a great deal on what I thought to be a great vehicle. Will see what ford and dealership will do.
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17 Escape Titanium 4WD 2.0 Ecoboost
A. Edward B., 06/28/2017
updated 01/06/2020
2017 Ford Escape Titanium 4dr SUV AWD (1.5L 4cyl Turbo 6A)
54 of 61 people found this review helpful
The Escape had many updates for 2017. The new exterior styling is a big improvement over previous years. I like the wicked quick acceleration of the 2.0 ecoboost engine, and the Sony sound system sounds awesome. From there, everything goes down hill. After one month of ownership, the windshield developed a crack on the interior layer of the windshield. Nothing hit the window. I stopped at the Ford dealership to have the manager look at the glass, and he agreed that the window should be replaced under warranty. The service department took pictures of the cracked windshield to send to Ford's warranty department for approval. Ford had me return to the dealer two more times because they weren't satisfied with the pictures that the service department took, plus they wanted them to run a test on the glass to check the exterior for chips, dings, and etc. I think they were trying their hardest to find a reason to deny the warranty claim. The factory Michelin tires seem to be holding up well; however, the tread pattern isn't the best for snow and ice. The 4wd system really struggled on the snowy hills with the factory tires. I recommend a set of Michelin IceX tires for winter driving because the added traction is needed in the Northeast. The entry/exit function of the Titanium's driver seat is a nice option when I works. a few times the seat didn't move forward when the Escape is started, and the dealers can't find a fix for the occasional glitches. A protective panel underneath the vehicle came loose and had to be tightened. It rattled like crazy at speeds between 35-55mph. The Escape has developed a stalling problem in recent weeks. It stalled in reverse as I was backing out of my driveway two weeks ago, and a couple days ago it stalled while in drive as I was pulling out of a parking space at Walmart. The mechanics couldn't find the cause for the reverse stall that happened. The Escape is scheduled to go back to the service department tomorrow to have the stalling situation looked at again. Thankfully the stalling has been at extremely slow speeds, but things could be bad if it happens when I'm going down the Interstate. SYNC 3 and the backup camera software is terrible and full of bugs. Many times the screen goes grey after the reverse camera turns off when the Escape is shifted to drive, and the reverse sensors stay illuminated on the screen. This clears out if you touch the screen, place the vehicle in park, or shut off the SUV and restart it. What a pain in the tush! Both dealers I've taken the Escape to have said that Ford's engineering department knows there is a problem, but they do not have a fix yet. The radio has switched from Bluetooth audio to Fm, or Sirius to Fm, on its own serveral times. This vehicle has been to the Ford garage seven or eight times since it was purchased five months ago. I am disappointed with the Escape. UPDATE: After owning this Escape for 11 months, I can say without any doubt that this is the absolute worst vehicle that I've ever owned. It has had 14 or 15 trips to the dealer for repairs, and the dealer usually says "we hooked it up to the computer and couldn't find any problems." The SYNC 3 system has been updated numerous times and still acts up occasionally. The vehicle still stalls many times, and this has not been fixed. Since my initial review, the Escape developed an issue with the transmission roughly downshifting at high rates of speed on the interstate. The downshift is scary, and what happens is the tachometer goes from approximately 2000 RPMS to 4000 RPMS and stays there until I hit the accelerator hard. Thankfully, I caught the transmission acting up on video and could prove to the dealership that there is an issue. I do not recommend the Ford Escape or any Ford product to anyone. Update: 6/28/18 Worst vehicle ever!!! Update: 12/31/18 This Escape has been to Ford dealerships for repairs six times since the end of September. It has had a new ignition coil and spark plug replaced in September. In October the PCM (Powertrain Control Module) replaced. Since mid December it has been at the dealership because there is antifreeze in number 1 cylinder. I am told that I will not have my Escape back until mid-January to early February. The mechanic believes the head gasket is in need of replacement ... worst case ... the whole engine. This vehicle is a lemon. Don't purchase a Ford. Update 7/3/19 The Escape needed to have the head replaced on the engine at 28,000 miles in January. Since then, the Escape has run like brand new ... after two years of headaches. The Escape now has 34,420 miles. I hit a deer at 15 MPH in February and did $3,500 in cosmetic damage to the vehicle. Surprisingly, the Escape held up better than I thought it would in the accident. Would I purchase another Escape or Ford product after the engine fix? The answer is still NO! Update 1/5/20 The Escape has had no issues since my last update.
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