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Used 2016 Ford C-Max Hybrid Wagon Consumer Reviews

4.5 out of 5 stars
25 reviews
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5 out of 5 stars

2016 replacement of totaled 2014 ford c-max

D moore, 09/04/2016
updated 03/07/2018
2016 Ford C-Max Hybrid SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
50 of 51 people found this review helpful

Good handling car with considerable head and leg room front and back, acceleration is great for a hybrid but OK overall. The fuel economy does vary depending on your driving habits (acceleration/braking habits) and use of heater/air ranging from upper 30s to 50 mpg. I averaged just over 43 mpg. I had a 2014 ford c-max which had 23K miles on it when it was totaled when a driver ran a red light and hit the driver side door around 30 mph. I am impressed with design and safety features. The side curtain airbags and driver seat air bag deployed with glass hitting side curtain airbag as opposed to me or my 12 year old daughter who walked away without scratch. The technology is better with synch3 with apps and nav system.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
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5 out of 5 stars

Excellent Car!

Brian, 12/26/2016
updated 06/28/2019
2016 Ford C-Max Hybrid SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
28 of 28 people found this review helpful

I bought this car 12/8/16. So far, I absolutely love it. The "get-up-and-go" is better than I'd expect from a hybrid. The interior is wonderfully laid out, and incredibly comfortable. The Sync 3 system beats the old MyFordTouch and is intuitive. 3 12-volt outlets and 2 USB ports, plus a 115 outlet means plenty of places to charge a variety of devices. Fuel-economy has been better than expected, so far averaging about 35.6 mpg in about 400 miles. He noise suppression in this car is fantastic. Both my partner and I were amazed at how quiet it is, even at highway speeds. Update: 6/24/17 - I've owned this far just over 6 months now. I've put right about 4,500 miles so far. We still absolutely love it. It's become our default vehicle whenever we go out together. My partner drives a 2011 Kia Soul ! and can't get over how much better, in all aspects, the C-Max is. There are definitely a few tricks you have to learn to maximize electric driving, over and above the usual gentle pedal action, etc. thoroughly impressed by the space inside, it's always been more than adequate! The updated Sync3 system is fantastic. It is intuitive and responds quickly. Control layout is fantastic, though I wish the Hatch Release was in a different location on the center stack. Overall, a great vehicle that I absolutely love! Update 12/17/17 - I’ve owned the car for over a year. Still in love. Needed to change my oil right about the 1 year mark, and had the 10k service done at my local dealer. Fuel economy is still impressive, though running the heater when it gets cold does have an impact. Still amazingly quiet and it handles the horrible roads in Southern Louisiana very well. Would still definitely recommend! Update 6/27/19- still love this car. Can't sing it's praises enough. Buy this car. You won't regret it. Haven't had ANY problems with the car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Road Test a C Max before Toyota Prius!

Greg, 02/08/2017
updated 02/22/2019
2016 Ford C-Max Hybrid SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
41 of 42 people found this review helpful

We road tested both the Prius V and the Ford C Max Hybrid SEL. The combined mpg mileage difference between the two is 1 mpg, which would literally take decades to pay off with the price I paid for the C Max. The C Max has both more horsepower and torque, yet less cargo space. I don't use the full cargo capacity that often so it wasn't that big of a deal to me. The C Max is based on the Focus platform and drives a whole lot more smoothly than the Prius. Prius braking is better, but the C Max is much more quiet. The interior is much nicer than the Prius and doesn't feel as cheaply made. I got mine completely equipped for $10k less than sticker. I recently averaged 53.4 mpg on a distance of about 90 miles. I know people flock to the Prius like a Zombie to brains, but do yourself a favor and test drive the C Max before blindly going to the Toyota store. I'm glad I did! Update: February 21, 2019 At just about 17,000 my C Max Hybrid SEL has averaged 41.0 mpg overall. That includes all driving conditions and summers in the greater Phoenix area. There have been no major issues and I have found the car to be reliable and a good driver. I can't believe that FORD buried this platform.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

better mileage than I expected

druax, 12/11/2016
updated 06/18/2019
2016 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
13 of 13 people found this review helpful

I am overall very pleasantly surprised with the quality, refinement and gas mileage - consistently getting over 40 mpg on most trips without crazy driving. The value for the money, particularly when compared to Prius, is incredible. Front seats are a bit hard and can get uncomfortable over longer trips. Noise level is very low, and even the basic stereo is pleasant. Unfortunately, Ford discontinued the model, but I would bu another in a flash!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

It's Sportier Than You'd Expect

L. Brown, 06/10/2017
2016 Ford C-Max Hybrid SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
21 of 22 people found this review helpful

I was in the market for a used car and was originally looking at the 2016 Ford Fusion Hybrid. After test driving the Fusion Hybrid, I felt that the car lacked the roominess I was looking for. For the last 12 years, I've been driving a 2005 Mercury Montego Premier which has an incredible amount of space inside the cabin, between the front and rear seats, and in the trunk as well. I had hoped the Fusion would emulate that cabin space and was disappointed at how cramped the car felt overall. I noticed the dealer had a 2016 C-Max Hybrid SEL on the lot, and I was curious at how the C-Max stacked up against the Fusion Hybrid. On initial test drive, I was very surprised at just how much cabin space the C-Max had, especially considering it's relatively small size. The seats were tall and the doors large which made it easy to get in and out of, and overall were quite comfortable with lots of adjustments for the driver. With the driver seat set to fit me (I'm 6'0", 225lbs, with a 32" inseam), it was easy to get in and out from the driver side rear seat. The cabin felt spacious and the controls were easily laid out and easy to get familiar with. The cargo space was definitely small because the hybrid batteries take some significant space, but not terrible. I could easily fit a couple of large suitcases back there, but not much room for anything else. The view from the driver seat was impressive with a clear view forward and around. The moon roof provides a fantastic view for passengers whether in town or out. The headlights provide excellent forward and side lighting in low beam, and great distance on high beam. The thing that really surprised me was the powertrain. The 188hp hybrid motor attached to a CVT felt much faster and more responsive than the 205hp V6 that came with my Mercury Montego. The engine is quick to rev when under heavy acceleration but because of the CVT, it never feels or sounds peaky or revved out. Instead, it provides decent initial acceleration on take-off and when passing. On a curvy road at night in mixed weather (some wet and dry pavement) and uneven road surfaces, I was surprised at how composed and quick the car felt. Accelerating hard out of the corners, the traction control felt neither overbearing nor inadequate, and instead the car remained fairly flat and composed. I drive for Uber and Lyft, and I have received several compliments at the amount of space available for my passengers. As well, I am pleased that spending 5-10 hours in the driver seat doesn't make me feel like I need acupuncture or chiropractic care, unlike my wife's 2006 Mazda 3 Wagon. The overall gas mileage has been impressive as well. On an average Lyft/Uber night, I've seen 42 mpg regularly and up to 47 on several different shifts. Currently, my overall gas mileage has been 44.3 mpg with mixed driving in heavy traffic and on the freeway. So far, I really like the C-Max and I look forward to revisiting my review in a year to see if my opinion has changed.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Save the Planet and Have Fun Too!

Gary, 08/09/2018
2016 Ford C-Max Hybrid SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
11 of 11 people found this review helpful

I think the C-Max never found its market niche. Environmental types wanted the Toyota Prius because of its better gas mileage. Families wanted an SUV because it can haul more stuff. Performance enthusiasts wanted a sports car because they craved more horsepower. But the brilliance of the C-Max is that it combines high levels of fuel efficiency, performance, and cargo capacity in one impressive vehicle. Over the past 1100 miles, our C-Max has averaged 42 miles a gallon in combined city and highway driving. Despite this frugality, it is a blast to drive. On the freeway, it rides like a bigger car. On a twisting two lane road, it is a real joy, with nimble handling and plenty of power. On a recent two-hour drive down Vermont’s Route 7, I passed everything in sight! Our previous car was a Saab 9-5 with a 250 hp engine, but the C-Max feels quicker. There is also a surprising amount of space in the car. With the rear seats folded down, I can load up my bike without removing any wheels, add all of our stuff for a long weekend away, and still see out the back window. Pros: - great gas mileage - precise steering and sporty handling - lots of power - surprising storage space - quiet interior - large display screen with SYNC 3 Cons: - the brakes are touchy. For best fuel economy, you need to use them very gently. It took me a couple days to get used to this. - the tailgate is not as handy as it might seem. It opens up automatically if you have the key in your pocket and you swipe your foot under the bumper. But you have to stick your foot pretty far under the bumper to make this work, so it’s a little awkward.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Ford Hybrid CMax SEL

Monty Catral, 12/07/2016
2016 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
9 of 9 people found this review helpful

Really fun car to drive specially around town. Always drove a 6 cylinder car but surprise about this 4 cylinder Hybrid very agile and enough power under the hood. If you are looking for a gas miser...this is the car for you.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Almost a home run

Jim , 11/27/2018
updated 12/07/2022
2016 Ford C-Max Hybrid SEL 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
9 of 9 people found this review helpful

This car’s gas mileage is between 42.2 summer and 32 winter driving. You can drive it normally or hard and don’t have to think about it. It has good acceleration and delivers 188hp when power is needed from both gas and electric motors. Handling is like a normal car, with excellent rear visibility. It is both comfortable in front and back, and is easy to enter and exit. It has a higher seating position which I like. It uses a flat kit and not a spare tire. Welcome to the 80s or 70s. lol. I think by putting the battery under the rear seat they might have had room for a spare. The car's front end, like the Prius is low and the plastic bumper parts can hang on those cement stops in parking lots if you pull to far forward. In that event backing up can pull the lower trim parts out. You can push them in yourself, however the plastic bolts used on the the covers attaching them to the under carriage breaks off easily and are some what expensive to replace for what they are. The car because of its excellent visibility in the rear windows, doesn't need any radar because of the blind spots. So this is considered a negative and not really justified. My car has a rear camera and a warning sound if something is too close when backing up. That engine is shoe horned into the engine compartment and is impossible to easily work on. If Ford had had a small turbo charged 4 that was somewhat fuel efficient like on some of these newer crossovers, Ford could of taken off hundreds of pounds of weight, had room in the trunk for a spare, and wouldn't of sacrificed much in fuel economy like some of their Korean competitors have done. I would of probably bought that over the hybrid. Unfortunately Ford was bent on building a “Prius killer” instead of just selling a good practical car. I read at the time of purchase that the top selling Kia was the Soul. They should of done more market research before making the decision just to sell the Hybrid here in the states. Well I have heard that Ford is exiting the car market and still don't understand that this was more of a MPV vehicle then a car. In shopping for this car in 2017, the dealers didn't have a clue on how to sell this automobile and weren’t very helpful. Consumer reports initially blasted it because of the controversy in the way Ford had used a loop hole in the EPA rating system and reportedly rated this car as having a high MPG rating then it did. Then sometime later reversed it's position saying it was a very good car. Unfortunately the damage was done In regards to bad press and miss stated MPG rating. This car was discontinued in 2018. In the latest Consumer Report book they did list the 2016 model in their lineup of best used autos to own. Update I still own this car as of 6/2020. Mileage on the car is 42K. The tires still have good wear left and the car is holding up well. There is some surface wear on the push start button. All the interior materials are wearing well. I actually have been driving the car a little more aggressively and and there is no MPG penalty. It’s somewhat fun to drive. I am keeping an eye on a possible replacement and see none that I like at this point. Update 12/20. I haven’t put much more mileage on the car because of the pandemic. However aggressive driving doesn’t affect its mileage and the car has a lot of zip. I see some of the other hybrid crossovers are starting to give their cars a little more torque as they are running off the electric motor at lower speeds and are quick to get up to 40 / 50 Mph. Update. 55K on the vehicle. Replaced the tires and the rear wheel bearing went. The wheel bearing was covered under Ford’s extended warranty. However it would of been a $600 repair as they replace the entire assembly. Note: My old Prius front wheel bearing went at 80K and cost the same. Safety recall on transmission shifter cable bushing on 7/22. I had to have the rear brakes and rotors replaced at the same time at a cost of $550. The brakes had developed rust on the rotors and other areas and kept the brakes from operating properly. The car had 56,400 miles on it at the time. The USB charging part in the glove compartment once again isn't operational. I bought a cheap Belkin cigarette lighter USB adapter and use that. The Belkin Chinese parts seem to work better than the Ford Chinese parts at a fraction of the cost. lol. I have been driving the car with the ECO mode off and it's a hoot to drive. There seems to be little fuel economy penalty for this. My rear wheels need to be aligned. The info system started to miss behave. No worries, I just had it reinstall itself and this fixed it. No more updates.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great Car

Tom, 04/29/2017
updated 11/03/2017
2016 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
9 of 9 people found this review helpful

Bought this about 8 months ago from dealer. It was sold as a used car as the dealer had used it as a service loaner, but it only had 2300 miles on it, so was almost new. I got a great price. So far I am very impressed. Vehicle is very quiet for its compact size and is delivering at or above the EPA ratings. Handling is excellent. Also, it actually doesn't look ugly, unlike the Prius and Prius V.

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5 out of 5 stars

Great deal on an excellent city car

Jack R., 05/18/2017
2016 Ford C-Max Hybrid SE 4dr Wagon (2.0L 4cyl gas/electric hybrid CVT)
9 of 9 people found this review helpful

Incentives for leftover 2016 CMax were fantastic - I was able to lease for three years with a residual that would bring total purchase/lease price under $20K. The car is lacking some items included in 2017 models (e.g. rear camera) but on the whole, the car is technologically light years ahead of my 12 year old Focus. I'm very pleased with the roomy interior while maintaining a compact profile, particularly the ease of getting in and out of the driver's seat. It fills my needs quite well for getting around in city traffic 95% of my driving time.

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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