2013 Ford C-Max Hybrid Review

Recalls

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Recall Number: 

22V413000

Manufacturer Recall Number: 

22S43

Number of vehicles affected: 

2925968

Defect Description: 

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Defect Consequence: 

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Corrective Action: 

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Recall Number: 

20V331000

Manufacturer Recall Number: 

20S30

Number of vehicles affected: 

2147323

Defect Description: 

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Defect Consequence: 

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action: 

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. This recall is expected to begin July 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

EQUIPMENT:ELECTRICAL

Recall Number: 

18V592000

Manufacturer Recall Number: 

18S24

Manufactured from: 

2011-09-15 to 2015-03-14

Number of vehicles affected: 

49197

Defect Description: 

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

Defect Consequence: 

An overheated cord can increase the risk of a fire.

Corrective Action: 

Ford will notify owners, and dealers will replace the current cord with a new 120V convenience cord with a thermistor, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S24.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Recall Number: 

16V643000

Manufacturer Recall Number: 

16S30

Manufactured from: 

2012-01-19 to 2015-01-31

Number of vehicles affected: 

2046297

Defect Description: 

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Defect Consequence: 

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Corrective Action: 

Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. Due to a limited parts supply, each owner was mailed an interim notification beginning on October 3, 2016 and will receive a second notice when parts are available in the second quarter of 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

AIR BAGS

Recall Number: 

14V597000

Manufacturer Recall Number: 

14S21

Manufactured from: 

2012-01-19 to 2013-11-21

Number of vehicles affected: 

746842

Defect Description: 

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

Defect Consequence: 

The short circuits could cause the frontal air bags, side curtain air bags and the seat belt pretensioners to not function as intended when needed, increasing the risk of occupant injury in the event of a crash.

Corrective Action: 

Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

Recall Number: 

14V237000

Manufacturer Recall Number: 

14S04

Manufactured from: 

2011-10-05 to 2014-02-24

Number of vehicles affected: 

594785

Defect Description: 

Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.

Defect Consequence: 

If the side-curtain rollover air bag is delayed in deploying in certain rollover circumstances, the risk of injury to the passengers is increased.

Corrective Action: 

Ford will notify owners, and dealers will reprogram the RCM, free of charge. The recall began on May 30, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S04.

SEATS:FRONT ASSEMBLY:RECLINER

Recall Number: 

14V164000

Manufacturer Recall Number: 

14C03

Manufactured from: 

2012-07-23 to 2013-05-28

Number of vehicles affected: 

43135

Defect Description: 

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Defect Consequence: 

The back of the subject seats may become loose or lean while driving and potentially increase the risk of injury in certain crashes.

Corrective Action: 

Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT CONTROLLER

Recall Number: 

13V475000

Manufacturer Recall Number: 

13C07

Manufactured from: 

2012-02-01 to 2013-04-24

Number of vehicles affected: 

23000

Defect Description: 

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Defect Consequence: 

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

Corrective Action: 

Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall is expected to begin at the end of October 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.

STRUCTURE

Recall Number: 

13V303000

Manufacturer Recall Number: 

13C02

Manufactured from: 

2012-01-19 to 2013-06-25

Number of vehicles affected: 

33021

Defect Description: 

Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."

Defect Consequence: 

In the event of a crash, an occupant could be at an increased risk of an injury.

Corrective Action: 

Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall is expected to begin August 19, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.

LATCHES/LOCKS/LINKAGES

Recall Number: 

13V085000

Manufacturer Recall Number: 

13S02

Manufactured from: 

2012-11-16 to 2012-11-21

Number of vehicles affected: 

5675

Defect Description: 

Ford is recalling certain model year 2013 Focus and C-Max vehicles built from November 16, 2012, through November 21, 2012; and model year 2013 Escape vehicles manufactured from November 14, 2012, through November 21, 2012. The left rear door child lock was built incorrectly. As a result, the child lock may not engage when the operator uses normal force to activate the child lock.

Defect Consequence: 

The operator may incorrectly believe the child lock is engaged. However, the door may be opened from the inside, increasing the risk of injury to an unrestrained child.

Corrective Action: 

Ford will notify owners, and dealers will inspect the affected rear door latches, and replace them as necessary, free of charge. The recall is expected to begin March 25, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.