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Used 2012 FIAT 500 Hatchback Consumer Reviews

3.7 out of 5 stars
114 reviews

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4.63 out of 5 stars

Loving the Fiat!

scottishere, 11/07/2011
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
6 of 6 people found this review helpful

I actually got a Pop with the automatic transmission. This car is fun to drive and definitely gets noticed on the freeways. It definitely does not feel like a cheap car. It's well-built and solid on the road. I traded in a mid-sized sedan for my Fiat, so I expected a big adjustment. The car doesn't feel tiny inside. I have lots of head room (I didn't get the sunroof) and I've been able to find a comfortable driving position. You sit high in this car. It's not a road-burner, but it scoots along pretty well. The SPORT option firms up the steering and adjusts the way the 6-speed transmission shifts gears.

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4.63 out of 5 stars

CUTE! I LOVE IT!

skuzziboi1, 12/03/2012
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
6 of 6 people found this review helpful

So I was pretty stoked when I bought this car, its way cute and fun to drive! The only issue I have with it are the very cheap interior fixtures. A common breaking item is the armrest, yeah, dealer said its a common issue and is covered under warranty, havent taken it in just yet so well see for sure later. Also, the under seat drawer handel broke on me :-/ I was very dissappointed to find that the Pop Models do not come equipped with Blue&Me, even though edmunds states that its a standard feature. Also if you squeen the upper lining of the cabin, it feels literally like its made of egg cartons and cheap felt :-( needless to say, super CUTE car at a great price, sucky cheap interior.

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4.25 out of 5 stars

Makes me smile

fiatscooter, 06/10/2011
2012 FIAT 500 Sport 2dr Hatchback (1.4L 4cyl 5M)
6 of 6 people found this review helpful

Just bought my sport last Saturday and I am very happy with the purchase. It has style and is tons of fun to drive. My commute seems to have been shortened. I definitely would recommend this car to anyone looking for an inexpensive and fuel efficient alternative in the usa. Great job Fiat!

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4.5 out of 5 stars

Texas 500

toaot500, 06/24/2011
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
13 of 15 people found this review helpful

I ve had my car for about a month and I am enamored with it! It drives like a much sportier and expensive car you feel the bumps but only slightly most of it is absorbed. I cant tell you how much I love the way the interior looks like it came from a Maserati. I ve had alot of cars in the past but this one is actually my favorite so far. It may not be the fastest on the road but you never get the impression that its not. I was going for the Sport model because I liked the wheels and the body kit but the differences, between it and the Pop are minimal in performance (I've test driven both in a manual). Both have a sport button like the Mini that make the small 1.4l come alive. GAS SAVER!

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1 out of 5 stars

Never Buy a Fiat! Worst Investment

Star, 03/01/2016
2012 FIAT 500 Lounge 2dr Hatchback (1.4L 4cyl 5M)
38 of 48 people found this review helpful

Good afternoon all, To anyone reading this I hope this review helps you in not repeating the same mistake I have made with this affiliation. Although Fiats are cute in shape there are so many future faults. I currently own a 2012 Fiat 500c Lounge. When I purchased my car Certified Pre-owned at 23k miles I was provided with a car report which only stated car went in for routine maintenance. Fast forward to about 10k miles later I have to get a new battery, tune up etc. I thought nothing of it. I am currently at 58k miles and 8k out of warranty and my transmission light comes on randomly one day stating "check transmission - see handbook". I contacted the Fiat customer service (1-888.242.6342 spoke with Robin, Brenda, Mercedes & Josh -Total Calls 8) to see if they could assist with any repairs. They advised me my car history states my fiat has been sent in twice for a new radiator and once for sunroof repair (No wonder previous owner traded it in. A new radiator was installed first 2k miles no accidents just manufacture faults. I had NO prior knowledge of this issue it was never reported nor communicated to me when purchasing). Brenda, then stated they would need it to be diagnoses first to see what they can do. However, in order to do so I would need to take it into the fiat studio etc. Fiat Studio address: 196 South Dupont Highway Newcastle, DE phone no: 3023231666 service advisor: Tony - not helpful had no clue what was going on just guessing games. I was charged a total of $460 just for them to tell me an incomplete, inconsistent diagnosis (Diagnosis code P0741 had been provided to them at drop off before any work was performed - Tony said that was not helpful could mean anything. (Diagnosis means: Torque Converter Clutch Circuit Performance or Stuck Off). Since Fiat customer service said they needed additional details I told "Tony the unhelpful" he would need to provide additional details which is why my initial price sky rocketed from $99.95 (because I had a coupon original price $115.97) to $460. The only diagnosis I was provided was that it was a mechanical issue and repairs would be $5,975 (no lie I will never forget this number). In order to get a better understanding because I am a female and cars aren't my forte'. I asked "Tony the Unhelpful" what can cause these kinds of issues? He stated its a computer issue and would need rewiring. I provide this feedback to Fiat customer service who now state since I am out of warranty theres nothing they can do. I understand that, however they should've advised me that before I went ahead and authorized Tony to do absolutely nothing but fiddle around with gadgets? The customer service gave me the impression I would be covered. I have begged, pleaded, cried, went to FCA customer service only to be directed back to Fiat customer service. I even asked that they at least cover half of the diagnosis due to useless customer service as well as mechanical faults. They continuously stated "no". In the mist of all of this I still remained optimistic. I continuously attempted to find the root to this problem. I thought maybe this could've have been due to water. I then contacted my insurance company who then performed an extensive investigation and stated after careful review there was no evidence of water damages - claim denied. I contacted the Fiat to advise them of this and also advise that I was told "this is a mechanical issue". Fiat Customer Service then states "Carmen Chrysler Jeep Dodge" told them my car was "maintained poorly and it was water damaged". (My car has a low tire thread on left side everything else is in great shape I promise). I advise the rep of this and also advise her there were no signs of water damages after my insurance performed their investigation. She then contacts shop to verify they then agree that yes in fact the only thing is the tire and confirm no water damage. Fiat still advises me there still nothing they can do since I am out of warranty. They advised that it was my fault since the tire is low it impacted my transmission. I am perfectly fine with that response. I will take full responsibility if that was indeed the case however, that was NOT the case!! After further research and second opinion from AAMCO turns out it was a system issue / computer issue - Mechanical failure the tires had absolutely NOTHING to do with this mechanical failure in fact AAMCO was $300+ cheaper (they waive diagnostic fee if you repair issue). This was all caused by a fault in the transmission so to wrap this review up my Fiat was a complete LEMON when it was first installed. I was lied to upon purchase information was never placed on carfax if it had been I would have NEVER joined the Fiat family because this is a common issue that I had no idea about until now. In conclusion, I would advise anyone seeking a fiat or even going for servicing at this location especially females to look elsewhere. For interested fiat lookers look elsewhere bad c

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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