Built Ram Tough! That's a joke. Don't take that Dodge Ram Laramie anywhere off the main highway. 20,000 miles on my 2016 Ram Laramie. I followed the GPS system off the highway on to a road, this road had water cover. This water only became worse so I turned around. Now mind you the water wasn't that deep. But through diagnoses it was somehow determined that it was "my fault" that water went in to the air intake filter, and then the motor. This ceasing up the motor. Warranty refused to cover this. Insurance claim it was. Do you think Ram would at some point stand behind their product? Oh h... No. I asked at very least they cover the $250.00 deductible. That wasn't going to happen. Customer service actually hung up on me when I asked for a supervisor!! Worst product ever!! Worst "customer service" ever!! Chrysler will never get another penny of my hard earned money.. Lifelong customer gone!!
This vehicle received all service at Chrysler dealerships and yet had way too many issues. It is used for occasional towing of a 5th wheel (8500 lbs.) and a four wheeler on a light trailer as well as a 17 ft boat. Entire front end was replaced at about 30K miles. Next the front engine seals replaced at about 60K miles. Next at 102K and the front seals leaking all over driveway again this time at my cost of $3800. Soon after transmission pan leaking just under $500 for seal and service. Listed are just the larger items. My maintenance cost on this truck has exceeded $8000. At 110K miles and has been in the shop for weeks. Truck started having a shutter at 110,000 miles, first place charged for diagnoses and could not figure it out at all. Next diesel shop say $175 and referred to transmission shop. Transmission place says no it is maybe injectors. Forth diesel shop says maybe injector issue but can not tell which one says wait until it gets worse. One year later I am still driving it while it shakes. Two years now and still same problem. Dealers have different ideas so I am afraid to have a few unnecessary items fixed while trying to find the correct one.