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Used 2019 Dodge Journey Consumer Reviews

4.0 out of 5 stars
42 reviews

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We have a limited number of reviews for the 2019 Journey, so we've included reviews for other years of the Journey since its last redesign.

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Pros
Cons
5 out of 5 stars

Everyone loves my journey

Bob ODonnell, 02/26/2020
updated 09/08/2020
2019 Dodge Journey GT 4dr SUV (3.6L 6cyl 6A)
40 of 41 people found this review helpful

Everyone who has driven or rode in my 2016 journey loves it. It is quiet, roomy, nice riding, and accelerates well (with the V6). I bought it almost specifically for the ease of entry and exit, but getting all the other benefits was great. As an example, we were looking for a new home and riding in the realtors 2010 Infinity SUV. I got tired of the heat and entry/exit difficulty with the Infinity and suggested we just use the Journey which we did. Everyone was much more satisfied. Infinitys suck. I think the only problem with a Journey is that it is a Dodge which has been around forever and people think foreign cars are better engineered. IT AIN'T SO!! It isn't all roses tho, the tires were crap (good for about 25K), and you have to remove the front tire to replace the battery. I replaced tires with Michelin and got a AAA battery and now the Journey is about perfect. I've got about 85K on the Journey now and look forward to 150-200K before I part with it. One last word of advice. You don't need AWD. This feature is much oversold in all cars. Much better to have good tires with lots of tread on them.

Safety
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great Value!

Jon R., 08/01/2018
updated 02/03/2020
2018 Dodge Journey SXT 4dr SUV AWD (3.6L 6cyl 6A)
61 of 64 people found this review helpful

It is true that Dodge has not updated the Journey since 2011. It is true that it does not carry some of the new advanced electronics that it's competitors do. However, if you want an SUV for a great price, the Dodge Journey is the model of choice. SO far, I really like the Dodge Journey. It is comfortable to drive. It handles the road. My biggest recommendation is to get the optional V6 engine. You will thank me for that. I test drove the 4Cyl. version. It was very underpowered. The V6 is just right for this size vehicle. Overall, I recommend the Dodge Journey. Dealers have some phenomenal deals going on now.

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Perfect for the grandkids!

Heidi, 10/23/2018
2018 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
28 of 30 people found this review helpful

I wanted a safe, affordable suv that was suitable for our three grandkids and practical for our lifestyle. I bought the 2018 Crossroad AWD in pitch black with black leather interior and black rims. It has the technology that I was hoping for and the third row that we needed. All three of our grandkids are required to sit in carseats. Two of them fit just fine in the third row while the smallest one fits rear facing in the second row. We are very happy that we went with the Crossroad. I can't wait to experience Maine's winter months in this car. If you're looking for a new car to tote kids around in and you're not ready to purchase a minivan, this is the car for you!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

If it ain’t broke, don’t fix it

Caleb Mintz, 03/08/2019
2018 Dodge Journey Crossroad 4dr SUV AWD (3.6L 6cyl 6A)
34 of 37 people found this review helpful

Dodge hasn’t changed the style of this model since it came out. For good reason, I think. It’s still a great looking car! We are coming from leasing a base model sorento, and the crossroad version is a huge upgrade for us. If you’re getting a Journey, get the crossroad edition. We sat in the SE and SXT and they’re not comparable. I also highly recommend the v6 with all wheel drive. We live where there’s regular snow and ice in the winter and it handles beautifully. The ONLY drawback so far is the low gas mileage (about 17 around town). But I’ll take it since everything else is a positive.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Nothing but smiles

Philly34, 02/16/2019
updated 08/21/2019
2018 Dodge Journey SXT 4dr SUV (2.4L 4cyl 4A)
18 of 19 people found this review helpful

Purchased vehicle for my wife who is a traveling nurse. Her car is her office. This vehicle is roomy and reliable and gets the job done. Being a retired automotive professional and having been able to compare comparable vehicles throughout my career I can see why Dodge makes a quality vehicle. I disagree with all the negative reviews and can see through the biased comments. Mike Barse of Vann Dodge Jeep Ram Chrysler of Vineland New Jersey made my purchase experience an exceptional experience throughout. A real beauty of a inexpensive SUV !

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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