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Used 2018 Dodge Journey Consumer Reviews

3.9 out of 5 stars
73 reviews

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We have a limited number of reviews for the 2018 Journey, so we've included reviews for other years of the Journey since its last redesign.

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Pros
Cons
4 out of 5 stars

Excellent Value for the Family

KS, 11/12/2016
2017 Dodge Journey Crossroad Plus 4dr SUV (2.4L 4cyl 4A)
18 of 19 people found this review helpful

Get the V6 if you can. the 4CYL is adequate, but nearly identical Fuel Mileage. Superior technology, all the bells and whistles make this a driving dream. Dodge has some great rebates and incentives, and you can get the top of the line model for a great price.

Safety
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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5 out of 5 stars

Nothing but smiles

Philly34, 02/16/2019
updated 08/21/2019
2018 Dodge Journey SXT 4dr SUV (2.4L 4cyl 4A)
18 of 19 people found this review helpful

Purchased vehicle for my wife who is a traveling nurse. Her car is her office. This vehicle is roomy and reliable and gets the job done. Being a retired automotive professional and having been able to compare comparable vehicles throughout my career I can see why Dodge makes a quality vehicle. I disagree with all the negative reviews and can see through the biased comments. Mike Barse of Vann Dodge Jeep Ram Chrysler of Vineland New Jersey made my purchase experience an exceptional experience throughout. A real beauty of a inexpensive SUV !

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Journey with Dodge Journey

Murat, 12/08/2017
2017 Dodge Journey Crossroad Plus 4dr SUV (2.4L 4cyl 4A)
10 of 10 people found this review helpful

It's great value for the price. Our Crossroad Plus had all the boxes ticked and has all the technology we wanted in an SUV that can seat 7. The only negative so far is the backup camera. The image is not very clear (quite fuzzy, in fact). Still does the job but we've had much better backup cameras in other vehicles.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Crossroads

Jenn, 07/27/2019
2018 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
34 of 39 people found this review helpful

Not very happy with my 2018 Journey, bought it brand new, within the first 4 months it was in the shop 4 different times trying to figure out a noise in the front end. They replaced shocks and 2 other items however over a year now it still continues. I recently just started having problems with something electrical as my radio will just turn the volume up to 40 as I'm driving down the road as well as now the fan for the air/heat in the back of the vehicle is turning all the way up on its own as I'm driving down the road! Not a happy customer!

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5 out of 5 stars

2018 SE Blacktop 2.4 is just right for us!

Anthony H, 03/12/2019
2018 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
17 of 19 people found this review helpful

My wife has collapsed disks in her back. At the young age of 32 she suffers the back pain of people 20yrs her senior, and so driving a car was really hurting her The seats are just too close to the floor. On Valentine's day 2019, we traded our 2011 Camry XLE for a new 2018 Dodge Journey. Our Camry's work-of-art V6 was a rocket compared to the 2.4 world engine in the Journey. However we have had several Kia and Hyundai vehicles powered by various vintages of that engine and knew what to expect from it. A 0-60 time of 9.5 seconds may be "slow" by 2019 standards, but it's plenty quick enough for the rural area of Ohio we live in. Our Journey is a left-over 2018. It is a base SE, with the backup camera (standard in 2018+), the blacktop package, and the Bluetooth/Satellite and Leather Steering wheel package. It's window sticker was $25.5k, and with all of the rebates we received from FCA, and Ganley motors in London, OH; the car's price was just $18,500! We have had the car for only a month, but first impressions are good. Interior quality is descent and except for accelerating, the engine noise is well subdued. The 4-speed is ancient, but the torque converter is pretty high stall, and allows the engine to review fairly freely to make the most of it's modest output. All in all its performance is not much different than the 2011 Kia Sorento 2.4 we used to have as well, and that SUV had a six speed auto. The car is black, and with the tinted windows, and blacktop package, admittedly it looks much more expensive than it is, but best of all the seating angle is higher than our old Camry, and my wife hurts much less as she drives all over the state for her job, and that is most important to me anyway. Everything else is just an added win! Fuel economy could be better, but 22-23mpg combined isn't awful either.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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