Used 2017 Dodge Durango Citadel 4dr SUV AWD (3.6L 6cyl 8A) Consumer Reviews
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ALNY John's Durango
John Gaston, Annapolis, MD, 12/29/2016
updated 01/07/2019
Dodge Durango Citadel 4dr SUV AWD (3.6L 6cyl 8A)
54 of 57 people found this review helpful
In my previous reviews, my wife and I were very positive about our 2017 Durango Citadel. We still give it five stars at just under 30,000 miles. We keep up with the routine maintenance schedule, oil changes, tire rotation, etc. It has had zero issues and has performed flawlessly. We continue to believe it's the best, most comfortable and convenient SUV on the market. My previous review (below) was very positive. If anything, I'd say it's even better after 14,500 miles. The vehicle has performed perfectly and spotlessly. It fits our needs very well; for example, hauling things and pulling our ski boat. The V6 is well more than adequate and tows the 4200 pounds of boat plus trailer easily. We love the vehicle's comfort and features. It's super comfortable on long trips. And now that it's winter having four heated seats plus the heated steering wheel is terrific, as is the ability to start the car via Connect. The touch entry and locking are very convenient. The controls are easy, ergonomic, and straightforward. In short, love the Durango. A great buy! If this isn't the best SUV on the market, I don't know what is. The Durango Citadel AWD we bought easily beats the Honda Pilot and Volvo XC90, which we considered, researched, and drove. The Durango's ride, comfort, technology (driver assist and ease-of-use), quietness, tow capability, space, and value are all better than the other two vehicles. In particular, we found the Pilot's ergonomics to need a fair amount of improvement. We especially like the rear bucket seats and console, along with the ample number and variety of electronic plugs. The car's controls, both front and rear as well as buttons and electronic, are very straightforward and easy to use. Attention to little details and conveniences, such as the handy built-in flashlight in the rear or the tuck-away roof crossbars, is splendid on the Durango.
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Under rated SUV
Suzanne, Grafton, IA, 10/23/2017
updated 10/23/2018
Dodge Durango Citadel 4dr SUV AWD (3.6L 6cyl 8A)
7 of 7 people found this review helpful
The only con I’ve found so far is that it’s taller than our Trailblazer was, so it’s harder to get in the front seat. It has lots of pros so far. The ride is quiet and comfortable. It gets great gas mileage, 24-27 mpg. The gps is easy to program and easy to use. After owning this Durango for over a year, I think auto reviews under rate this suv. With great gas mileage, comfort and space, it has everything the owner could want. Extremely well equipped and we get compliments on it frequently.
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2017 Dodge Durango for sale near you
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One two, now three.
Ken J. McNeil, O Fallon, MO, 06/18/2017
Dodge Durango Citadel 4dr SUV AWD (3.6L 6cyl 8A)
10 of 11 people found this review helpful
This is the 3rd Durango for us. I mainly drive my Ram 1500 sport and my lovely wife drive this new Durango. We opted for the 3.6, the Ram does the heavy towing, because the family is pretty spread out. We wanted comfort, good looks and descent gas mileage. Having the Hemi in the Ram, I thought I might be disappointed in the performance... Nope, the 3.6 is plenty stout, reaching 60MPH in 7 seconds. The AWD is outstanding, push the sport mode button and back roads are a blast. Oh, did I mention that the styling doesn't look like pieces of the body are glued on. Most other SUV's, to me, look godey... I'll take good old American "Brownie", unibody, tough rugged stance any day.
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Citadel V8 after 3 years
JC, Plano, TX, 07/21/2018
updated 07/29/2019
Dodge Durango Citadel 4dr SUV AWD (3.6L 6cyl 8A)
7 of 8 people found this review helpful
We’ve owned a loaded Citadel with the Hemi V8 for three years. It has all the options except for the appearance ones. Overall we still like it. It’s roomy with a truly usable third row, combined with adaptive cruise control and a rear Blu-ray system, making it a great family road trip vehicle. It’s fairly smooth and stable on the highway, but not luxury car quiet. The suspension is on the firm side, so the ride can feel busy on rough pavements around town. It is fairly tall and long for a crossover, so it’s not very nimble around corners. But its reasonable width makes it fairly easy to park. Running boards help ease entry to the high step-in. Given the vehicle’s weight, the V8 is almost a necessity. The Hemi is strong in the mid-range with a nice growl. But it drones a bit in mundane local driving. The transmission up shifts smoothly but has occasional rough downshifts when slowing down. Handling is decent considering the weight and height. The AC, heated seats/steering wheel, and cooled seats have all worked well. Rain sensing wipers do not go to the highest speed automatically. The rear Blu-ray system works well, but the Beats sound system sounds muddy. Third row is roomy and has good visibility and is easy to access with second row captain chairs. Interior is logically laid out, but the materials are poor. It’s showing a lot of wear after 3 years of gentle use. Our 5 year old Lexus looks almost new in comparison. There aren't many storage bins. When the third row is up, there's not much cargo room behind it. The rotary shifter design is just stupid and can be confused with the AWD dial. Reliability wise, the original water pump failed and was replaced under warranty. Also had a couple of recalls performed for free. I had a hard time getting the OEM Bridgestone tires balanced. Gas mileage isn't great, unsurprisingly. 13-14mpg in local driving. 20mpg on long road trips. On the tech side, it has all the modern safety aids. The infotainment system is easy to navigate but the screen is low resolution. Ours doesn’t have Apple CarPlay but I think it comes standard in 2018 and later. I also wish it had front parking sensors. Overall, it's a well-designed family SUV that is the right size for us. The Hemi and RWD bias makes it fun to drive. It has a 4WD Low option, as well. But if you want a smooth and refined crossover that drives and sips gas like a sedan, this is not it.
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Recall sys upd took the value out of this vehicle
hw, Marietta, GA, 10/22/2017
Dodge Durango Citadel 4dr SUV AWD (3.6L 6cyl 8A)
12 of 34 people found this review helpful
After having the suv towed to the dealer, it turns out that the system update performed 2 days earlier, removed functionality from my suv!!! I only use this vehicle for towing. While hooking up or parking, I am in and out of the cab a lot. Mostly its moving the vehicle a few inches one way or the other - so I need a frame of reference on the ground - thus the open door!!!! Now the imperious Dodge brand has decided to remove the functionality I paid for!!! I can't wait to dump this suv! Chad was great taking care of the situation! I give Chad a 5! I give the Dodge corporation a 0!!! would be a minus if I could!
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