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Used 2012 Chevrolet Traverse LS 4dr SUV (3.6L 6cyl 6A) Consumer Reviews

3.1 out of 5 stars
8 reviews

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3 out of 5 stars

Traction DANGER!!!

Cece, Las Vegas, NV, 09/10/2018
Chevrolet Traverse LS 4dr SUV (3.6L 6cyl 6A)
62 of 64 people found this review helpful

Today 9/9/2018 I was on my way to church this morning. I get not even a third of the way there and my car takes me from 45 mph to a quick 15 mph without warning!!!!!!!!!!!! I pulled over and just shut my car off because I was scared. This is not the first time that this has happened to me. The last time it happened I was on the highway coming back from chemotherapy and I had my kids in the car. THIS IS NOT SAFE!!!!! Whenever I did call my dealership and took it up there for them to see, I could not duplicate the issue. I do not feel safe in my car and I honestly don't want it anymore. I need to have a car that I can depend on to get to my appointments. I have already had to fight one HUGE monster with my health, I surely don't need anything else to happen to me or my children.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
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2 out of 5 stars

Done with Chevy/GM

Mike, Ypsilanti, MI, 12/21/2017
Chevrolet Traverse LS 4dr SUV (3.6L 6cyl 6A)
14 of 15 people found this review helpful

I bought this vehicle certified pre-owned with 12,000 miles on it. The vehicle met expectations and had been reliable for the amount of driving I do. I put on 15-20,000 miles a year of mostly highway miles. The vehicle was well maintained and I kept up with the regular maintenance on it. Last week I was driving and suddenly seemed to lose power. The vehicle would not shift into third gear and when I made it home I also realized there was no reverse gear. I did a lot of research on the internet and quickly realized that this had been an issue on the 2007-2009 models with the wave plate. GM had actually extended the warranty on the models for those years to 120,000 miles. I took mine to the dealership and they agreed that it sounded like the same issue with the older models. I contacted GM and they said they would inquire with the dealer. When I heard back they offered to cover a mere 30% of the $5,000 repair. I didn't expect the repair to be done for free (maybe I should have because that's what they did with the older models with more mileage than mine), but there resolution was a slap in the face. This is obviously a manufacture defect that they don't want to take accountability for. At this point I'm looking to trade this lemon in and switch to a brand that will be a little more reliable.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
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1 out of 5 stars

Do not buy a 2012 Traverse

Kari, Bethlehem, PA, 07/19/2018
Chevrolet Traverse LS 4dr SUV (3.6L 6cyl 6A)
27 of 31 people found this review helpful

I bought my 2012 Chevy Traverse in 2015 with 35,000 miles on it. It was a great car for the first 25,000 miles I had it. The alternator went out at 60,000 miles, which cost 1600.00 to replace. Luckily, my extended warranty covered that repair. However, at 84,000 miles, the timing chain jumped time and ruined my engine. I no longer had my warranty coverage at that time. It cost 7200.00 to get the engine replaced. I had to get a loan to replacement engine. I now owe $20,000 on a car that is only worth around $8,000 trade in. Chevy is aware of the problem in the 2012 Traverses and I have heard of so many with the same problem, but Chevy will not do anything to right their wrong. I think a class action law suit needs to be filed against Chevy for the timing chain issue.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2.25 out of 5 stars

2012 Traverse STAY AWAY

chevy2ford, 03/27/2014
Chevrolet Traverse LS 4dr SUV (3.6L 6cyl 6A)
9 of 14 people found this review helpful

I’ve had 4 Chevy vehicles. All good experiences, until I bought the 2012 traverse for my wife and kids. It’s been problematic since day one. Problems include vibration noises from the exhaust (it took 3 tries to fix that), front speaker works sometimes (not fixed yet), air bag light comes on often (6 attempts, still not fixed), it’s had motor mounts replaced… etc. Tried to get some help from GM to get trade-in assistance to by another new chevy traverse, they offered ZERO dollars. Asked for to extend the warenty as it will expire at 36000 miles and I have 30,000… they said no to that too. Asked for a loaner while it in the shop… no to that too, only if it stays over night.

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4.88 out of 5 stars

Best vehicle I've ever owned.

Robert Moore, Santa Monica, CA, 02/22/2015
Chevrolet Traverse LS 4dr SUV (3.6L 6cyl 6A)
6 of 12 people found this review helpful

I've owned this vehicle for 3 years and just went out of warranty (36,755 miles). Best thing is I never used the warranty for anything. I am a very picky person, drives my wife crazy, if something doesn't work like it's supposed to I get it fixed. I have not taken this vehicle to the dealership for anything except a recall on the seatbelt harness. We were looking for a 2nd car and found a BMW X5 with a straight 6 for a decent price so we gave it a test drive. The Traverse has spoiled us. The BMW was gutless compared to it. We expected it to be a little sportier it is a BMW after all, but were very disappointed. It just made us love our Traverse even more.

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