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Used 2019 Chevrolet Express Van Consumer Reviews

2.0 out of 5 stars
2 reviews

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Cons
3 out of 5 stars

I like it but…

JS, 01/28/2022
2019 Chevrolet Express LT 3500 3dr Van (4.3L 6cyl 8A)
6 of 6 people found this review helpful

I like my 15 passenger van for what it is but, it does have a list of things that could be better. If you want a reliable van built on proven technology with truck like towing and strength there is no competition except it’s GMC twin. There is no other truck based van on the market today built on the strength of a full frame. The fully boxed frame and underpinnings are truly heavy duty. All other vans on the market are unibody. This is the only van still available with a V8. For these reasons alone it stands out without equal. The 6.0 and 6L90 transmission are durable and reliable, one of the last iron block V8 engines out there. This van receives bad reviews for it’s dated technology and style. It is an older platform but I like the looks of the traditional North American truck based van and the piece of mind of known technology. However, a serious update to the interior and options would be ideal. Handling and driving is what it is on a vehicle this large. With the two wheel base lengths and standard stabilitrak it edged out its previous competition in the E series and Dodge in rollover resistance, but that is a low bar. You must be prepared to drive this van within its limits. It isn’t a car or a even a light truck and shouldn’t be compared as such. The airbags include front and side curtain and there is special glass in the rear sides that add safety and strength. However, there are no headrests after the first row. It should have had headrests in all rows. The build quality is poor with misaligned panels inside and out. Also the interior is made of mostly hard plastics, cheap but durable. Options are slim but you get the basics you need. Better backup camera and phone connectivity should be improved and made standard. The mirrors are big and very useful. A nicer sound system option would be a welcome improvement too. Fuel economy is low but within what you would expect for what it is in size and weight. About 14mpg in mixed mostly in town driving with the 6.0. I have hit 21mpg on the interstate driving at pace of traffic, not fast lane driving. Built in Wi-Fi works well and let’s at least five tablets stream video consistently it may do more but that is most we asked of it. There is a lack of cup holders and charging ports in the rear but the 110v outlet with extension cord substitutes for the latter. I purchased my van for just under 30k with 2k miles on it, as a program vehicle. That is a good value for passenger capacity, truck capability, and reliability. I have had my van a couple years now without any repairs needed. Much could be improved and updated as I have said but if you need large passenger capacity and truck strength there is no equal. People I know with more modern vans, like transit, are not reporting much if any better fuel economy even with much smaller engines, and they have had reliability issues that I have not. The small engines the competition use just have to work harder and will wear out faster while limiting towing capacity severely. The lack of a high roof has some advantage when it comes to parking garages, drive throughs, and cross winds that affect all vans. The drop down menu did not have the correct trim level I am reviewing here. To clarify I have a 2019 LT 3500 extended van with the 6.0 V8 15 passenger

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

aghast at the sloppy, crude assembly.

Sadder but wiser Joe, 08/19/2019
updated 08/19/2020
2019 Chevrolet Express LS 2500 3dr Van (4.3L 6cyl 8A)
6 of 9 people found this review helpful

If I hadn't been maneuvered into signing the contract before seeing the van I would've refused to buy it. The wiring in the cargo area is exposed and there's no option to cover it up. Ditto for the wiring that goes to the low quality rear view camera. The sheet metal in the cargo area has globs of putty oozing from the areas where the metal overlaps. The recycled junk that's stuffed under the rubber mat is bunched up in mounds in several areas. Where possible, panels are assembled using push-in clips rather than screws. That's quicker and cheaper to assemble but some of them don't stay in their holes. One of the options that I ordered was the accessory block (for adding equipment that needs power). This thing is inside the dashboard and completely inaccessible and obviously unusable and worthless. That required many phone calls to Chevrolet customer service to try to get a refund which was refused, but finally refunded by the dealer eventually. The side doors do not stay open at a right angle so I have to push in a block of wood in the hinge to get it out of the way. The On-star antenna thing is just slapped on above the driver area, not even straight, and not in the center or rear center like every other vehicle I see. It's practically impossible to add shelving to the irregular posts. I could go on and on but you get the idea!

Technology
1 out of 5 stars
Interior
1 out of 5 stars
Value
1 out of 5 stars
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