Used 2013 Cadillac XTS Consumer Reviews
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Computerized nightmare
jaymedic44, 10/04/2012
2013 Cadillac XTS Platinum 4dr Sedan AWD (3.6L 6cyl 6A)
44 of 50 people found this review helpful
We bought the platinum edition, liked the different grille and wheels. As the salesman was showing my wife how to operate all the features all of the sudden the radio went to full volume. The salesman tried to turn it down but as soon as he removed his finger from the button it would return to full volume. They said it needed a software update and took it to the shop. An hour later he returned and proceeded with the demonstration and it did it again, not only did the volume increase on its own you can't turn it off. Well today it is making its 3rd trip back for the same issue plus some other electronic problems such as the seat memory won't work, Bluetooth connection is often lost and so on.
213 Cadillac XTS Sedan
Carleen Hardin, 06/24/2016
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
8 of 8 people found this review helpful
Much more space inside than other Cadillacs. Good quality car. Lots of people have asked me about it wanting one.
- Performance
- Interior
- Comfort
Learned my Lesson
C Blackburn, 01/17/2018
2013 Cadillac XTS Luxury 4dr Sedan AWD (3.6L 6cyl 6A)
20 of 23 people found this review helpful
Purchased this car in Jan. 2014. The problems started 5 months later, headliner fell, headlamps went out, replaced shocks, struts and steering gear. Now with the coldest weather of the season my heated seats do not work. If this is how they build a luxury car I don't want to take a chance on one of their other vehicles. I Will never buy another GM product again. There is just no quality in their cars.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Follow up to my September 2014 review
gjohn1964, 05/22/2015
2013 Cadillac XTS Luxury 4dr Sedan (3.6L 6cyl 6A)
20 of 23 people found this review helpful
Please see my email below. While I will never argue this is not a beautiful car, I must give it poor marks for reliability. For the third time, the rear suspension has collapsed. While my local service department is helpful and sympathetic, this is a defective car. I'm hoping Cadillac does the right thing and relieves me of the remaining months on my lease and takes the 2013 XTS Luxury edition back. Cadillac, please do the right thing.
xts first ride review
ofcc63, 09/13/2013
2013 Cadillac XTS Premium 4dr Sedan (3.6L 6cyl 6A)
11 of 12 people found this review helpful
purchased 2013 xts premium 500 miles ago, so far so good. inside all materials are of premium quality. cue system was a little tough, now very user friendly, very quiet and stable ride, and i feel it has plenty of power, i don't see where you would need more performance. it really gets up and goes, and am getting 28-30 mpg highway. have had many new vehicles in past 5 years, and this is as good or better than any hi line import vehicle including mercedes or audi. technology is far better than any, and the price for what it is, is a real bargain hands down. if you are looking for a great deal best car in the segment, drove all competitors.
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