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Used 2020 Cadillac Escalade ESV SUV Consumer Reviews

3.6 out of 5 stars
5 reviews

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1 out of 5 stars

Complete Garbage

Claudette Kolbaska, 04/28/2020
2020 Cadillac Escalade ESV Premium Luxury 4dr SUV 4WD (6.2L 8cyl 10A)
6 of 7 people found this review helpful

We purchased this truck on 12/2/19 and it's been at the dealer 3 times for weeks at a time for the same issue. This truck has been a lemon with electrical issues from the day we purchased. Unfortunately we will never recommend or purchase another Cadillac ever again.

Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Super luxury monster

Chris Thomas, 05/11/2020
2020 Cadillac Escalade ESV Premium Luxury 4dr SUV 4WD (6.2L 8cyl 10A)
2 of 6 people found this review helpful

You really can’t find a better option at this size. All electric everything. Every comfort imaginable for driver and guests.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Luxury doesn’t meet practically

Sammy , 08/23/2020
2020 Cadillac Escalade ESV Premium Luxury 4dr SUV (6.2L 8cyl 10A)
1 of 4 people found this review helpful

Nice smooth car but not well thought out. A Toyota minivan much more thought out in interior space and cargo capacity

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Awesome

Paul, 11/01/2020
2020 Cadillac Escalade ESV Platinum 4dr SUV 4WD (6.2L 8cyl 10A)
1 of 5 people found this review helpful

An amazing comfortable, stylish full size SUV. Its what you'd expect in a Cadillac

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Smooth, comfy ride, BUT...

Liz McDonald , 01/16/2021
2020 Cadillac Escalade ESV Premium Luxury 4dr SUV 4WD (6.2L 8cyl 10A)
1 of 7 people found this review helpful

Back interior doors seriously lacking. Cup holders will not hold ANY size cup we've tried 😬 Designers could have easily put holders between the seats, or in back of the center console. Instead we have to hold our drinks🙄 Bother-in-law, owner of the vehicle, likes it fine and said the only thing needed is limo glass between the front and back, so he doesn't have to hear the complaining from whoever is holding their drinks in the backseat) 😆

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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