2020 Cadillac Escalade ESV Review
2020 Cadillac Escalade ESV Review
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2020 Cadillac Escalade ESV Review
byMark Takahashi
Correspondent
Mark Takahashi has worked in the automotive industry since 2001. He has written thousands of car-related articles and tested and reviewed hundreds of vehicles over the course of his career. Mark has also contributed to Motor Trend, Auto Aficionado, Chevy High Performance and several motorcycle magazines in various roles. Mark is also a juror on the North American Car, Truck and Utility Vehicle of the Year Awards and can be seen regularly on the Edmunds YouTube channel and sometimes representing the company in media interviews.
Pros
- Strong V8 engine never lacks for power
- Cabin remains quiet on any type of road
- Seats up to eight passengers
- Tows up to 8,100 pounds
Cons
- It has a less refined ride quality than some other luxury SUVs
- Sheer size requires careful maneuvering in tight quarters
- High cargo floor hinders easy luggage and cargo loading
- Infotainment interface isn't always intuitive
What's new
- Last year's dual-screen rear entertainment system has been discontinued
- Part of the fourth Escalade generation introduced for 2015
Overview
The Cadillac Escalade is already a large luxury SUV. The Escalade ESV is the supersized version, measuring 20.4 inches longer nose to tail. Why would anyone need something this big? The short answer is cargo.
Cost to DriveCost to drive estimates for the 2020 Cadillac Escalade ESV 4dr SUV (6.2L 8cyl 10A) and comparison vehicles are based on 15,000 miles per year (with a mix of 55% city and 45% highway driving) and energy estimates of $3.90 per gallon for premium unleaded in Virginia.
Monthly estimates based on costs in Virginia
$270/mo for Escalade ESV Base
Escalade ESV Base
vs
$224/mo
Avg. Large SUV
With a rather paltry 15.2 cubic feet of cargo space behind the rear seats, the standard Escalade has one of the smallest capacities in the class. The ESV's added dimensions pay dividends, more than doubling the capacity to 39.3 cubic feet. In addition to hauling a lot of stuff, the Escalade ESV is also adept at transporting up to eight passengers in comfort. Combine these with a maximum tow rating of 8,100 pounds and you have a very capable vehicle for a luxurious family vacation.
As accomplished as the Escalade ESV may be, there are some drawbacks to consider. We're not impressed by its comparably stiff ride, and the large footprint makes precise maneuvers challenging. As big as the cargo hold is, the high floor height can make it difficult to load bulky objects.
As it stands, the 2020 Cadillac Escalade ESV plays second fiddle to our class favorite, the Lincoln Navigator L. We suggest checking out both before making a decision. To further complicate matters, it looks likely that a redesigned Escalade is on the horizon.
Which Escalade ESV does Edmunds recommend?
The Premium Luxury trim gets our recommendation in the Escalade ESV lineup. This model finds the "just right" Goldilocks zone by adding forward and reverse automatic braking, a rear-seat entertainment system and adaptive cruise control.
2020 Cadillac Escalade ESV models
The 2020 Cadillac Escalade ESV is a full-size luxury SUV available in four trim levels: base, Luxury, Premium Luxury and Platinum. The base trim comes with a dizzying array of equipment, but the Premium Luxury and the Platinum take this big, plush American machine to a whole different level. All Escalade ESVs are powered by a 6.2-liter V8 engine (420 horsepower, 460 lb-ft) paired to a 10-speed automatic transmission. Rear-wheel drive is standard; four-wheel drive is optional on every trim.
The base trim is generously appointed both inside and out. Standard feature highlights include 20-inch wheels, an adaptive suspension, LED headlights, front and rear parking sensors, an automatic parking system, a hands-free liftgate and remote start.
Inside the cabin, you'll find tri-zone automatic climate control, a heated and power-adjustable steering wheel, power-adjustable pedals, leather upholstery, heated and ventilated front seats, heated rear seats, and power-folding split third-row seats.
Standard electronic features include an 8-inch touchscreen, a Wi-Fi hotspot, a surround-view camera, a navigation system, Apple CarPlay and Android Auto, and a Bose 16-speaker audio system with satellite radio, five USB ports and a wireless charging pad.
For additional driver aids and more plush equipment, choose the Luxury trim, which equips 22-inch wheels, a sunroof, automatic high beams, power-folding second-row seats, a head-up display, and a camera-based rearview mirror system in which the rearview mirror is a screen displaying what the camera sees behind the vehicle. It also includes a blind-spot monitoring system, lane departure warning and intervention, rear cross-traffic alert, and forward collision warning with automatic emergency braking.
Our recommended trim, the Premium Luxury, hits the sweet spot with the above features plus adaptive cruise control, a rear entertainment system with a Blu-ray player, and a more advanced collision mitigation system with both forward and reverse automatic braking.
The most lavish Escalade ESV is the Platinum trim, which adds power-retracting side steps, upgraded power front seats with a massaging function, premium leather upholstery, and a cooled front-seat center console.
Reliability Ratings by RepairPal
2.5 out of 5 stars2.5/5Average
#15 out of 20 among Luxury Fullsize SUVs
RepairPal Reliability Ratings are based on the actual cost, frequency, and severity of unscheduled repairs and maintenance on make/model data for select 2008-2022 vehicles. The reliability of a specific vehicle may vary depending on its maintenance and driving history, model year, trim, and features.
Cost
The average total annual cost for unscheduled repairs and maintenance across all model years of the Cadillac Escalade ESV from 2008-2022.$851/yr
vs. $735/yr
for Average Luxury Fullsize SUV
for Average Luxury Fullsize SUV
Frequency
The average number of times this model is brought into the shop for unscheduled repairs and maintenance in a single year. RepairPal calculates this metric by tracking millions of unique vehicles over multiple years to determine an average number of visits per year (omitting small routine visits, e.g., oil changes).1.65x/yr
vs. 1.83x/yr
for Average Luxury Fullsize SUV
for Average Luxury Fullsize SUV
Severity
The probability that a repair will be a major issue, meaning the repair costs 3x the average annual repair cost for all models. This threshold will be higher for vehicles that have higher labor rates and parts costs (such as a premium brand).24.4%
vs. 16.5%
for Average Luxury Fullsize SUV
for Average Luxury Fullsize SUV
powered by RepairPal Based on RepairPal reliability data as of 8/23/2023. Ratings are provided by RepairPal and Edmunds is not responsible for their accuracy.
Consumer reviews
Read what other owners think about the Used 2020 Cadillac Escalade ESV.
5 star(41%)
4 star(9%)
3 star(13%)
2 star(3%)
1 star(34%)
32 reviews
Trending topics in reviews
Most helpful consumer reviews
5 out of 5 stars
My dream vehicle!
Cindy W., 01/28/2020
2018 Cadillac Escalade ESV Premium Luxury 4dr SUV 4WD (6.2L 8cyl 10A)
If you're looking for a great ride, a ton of bells and whistles and a stylish vehicle, you're going to love owning an Escalade. This SUV has everything, hiding spots for your belongings, USB ports everywhere, 120v plugin, a ton of Bose speakers and so much more.
The camera system is amazing! When I flip up my rear view mirror I see traffic behind me. When I pull into my garage I … still get the 360 view to make sure that I'm over enough and in far enough.
My only issue, and this is a me issue is that this is sooo much bigger than the Tahoe I came from. This one is a beast ;o) so I'm having problems pulling into parking spots still, but with time, I'm sure that I'll nail it.
2 out of 5 stars
GM reliability destroying once great Escalade
Adam S, 05/13/2019
2016 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
Bought a certified 2016 Escalade ESV because we just had our 3rd kid and needed something with extra room for 3 car seats and 2 strollers.
Traded in my 2013 Infiniti JX35 with 90k trouble free miles. Loved that SUV, but too small for my needs.
Day 1 of owning Escalade heard tranny slipping and truck bangs and thumps with every shift. Dealer replaced tranny fluid and that made a huge … difference.
Took back possession of vehicle and right away, heard an engine ticking. Took it back and needed a new belt.
Now when I put truck into AUTO from 2WD in rain and snow it sounds like the front differential(?) is slipping. Truck sounds rough, feels like crap and I’m trying to get another appointment with the dealer.
These trucks looks gorgeous, don’t get me wrong and I love the Kona leather interior with the Captains seats. It’s comfortable and fast, but the reliability is so bad that after 3 months I can comfortably say I won’t buy Cadillac again. Also the dealer experience has been less than stellar, but I realize that depends on individual dealerships.
I wish Lexus or Infiniti would build an XL Luxury SUV. With as many Escalades and Suburbans on the road, I have to assume there’s a solid business case.
In either case, check out the Navigator or Expedition, because GM has self destructed with their horrendous reliability. But if you must get GM, please get an extended warranty. Cadillac certified warranty is crap. My Fidelity warranty has covered more than $3,700 worth of fixes that Cadillac wouldn’t cover.
1 out of 5 stars
Stay Away, Transmission complete garbage
bbtx1987, 10/18/2019
2016 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
We bought our 2016 Escalade ESV new 3.5 years ago and have been PLAGUED with issues. Drove it off the lot and brought it back within 3 weeks complaining of rough transmission shifting at low speeds, steering wheel vibrations and a whining noise at high speeds. Car always 'within spec' so nothing the dealer could do. If we would of just returned the dang thing. Since then, we've had the … car in over 12 times complaining about the transmission alone. I've also had to have the rear HVAC controls replaced twice for controls not responding and rear seat warmers turning on by themselves, drivers seat replaced for failing controls, steering week column replaced, rear lift gate motor replaced as it died, the battery died and stranded me, rear shocks leaking and replaced at 33k miles, wood paneling replaced from bending out of place, lane assist recalibrated.... And the kicker... all those times I complained about the transmission, I had GUNK in the transmission fluid at 33k miles - that needed replaced. Now we are ditching this hunk of junk for something more reliable given we believe the transmission is faulty and irreversibly damage given we've been complaining since we drove the car off the lot.
DO NOT WASTE YOU MONEY, we are pissed at the quality of this crap GM product with how much we spent. We filed a complaint with GM and they just wanted to 'assist us with getting it fixed with the dealer.' Thanks, but no thanks. I can schedule taking my car into the dealer for the 20+ time on my own, as I have for the entire 3.5 years we've owned the thing. Worst car I've ever owned - never had this many issues on my other cars combined!
1 out of 5 stars
Last Cadillac I will own
22jrm, 06/16/2016
2016 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
Purchased a $90,000 2016 Cadillac Escalade ESV only to find engine coolant on garage floor. Ended up finding out engine was sent out of the factory with bad left engine head. Ended up with motor of the Brand new engine stripped down to motor block in small town GM shop with parts laying all around to be fixed. Asked Cadillac to exchange vehicle since I will never trust this engine and … didn't not purchase used or refurbished and told warranty fixed it and that is all they will do. So I spent all this money to have a dependable family vehicle thinking I had the best customer support since it was Cadillac. I was wrong.
We have a limited number of reviews for the 2020 Cadillac Escalade ESV, so we've included reviews for other years of the Escalade ESV since its last redesign.
2020 Escalade ESV Highlights
Base
Base MSRP Excludes Destination Fee | $78,195 |
---|---|
Engine Type | Gas |
Combined MPG | 17 MPG |
Cost to Drive | $270/month |
Seating | 7 seats |
Cargo Capacity All Seats In Place | 39.3 cu.ft. |
rear wheel drive | |
Warranty | 4 years / 50,000 miles |
Safety
Our experts like the Escalade ESV models:
- Rear Camera Mirror
- Displays a camera view in the rearview mirror. You can still see out, even with a full load of cargo.
- OnStar
- Provides automatic crash notification, on-demand roadside assistance and remote door unlocking.
- Adaptive Cruise Control
- Modifies your set speed to account for the varying speed of traffic, then resumes when the road is clear.
NHTSA Overall Rating
The National Highway Transportation Safety Administration offers independent analysis.
- Frontal Barrier Crash RatingOverallNot RatedDriverNot RatedPassengerNot Rated
- Side Crash RatingOverall5 / 5
- Side Barrier RatingOverall5 / 5Driver5 / 5Passenger5 / 5
- Combined Side Barrier & Pole RatingsFront Seat5 / 5Back Seat5 / 5
- RolloverRollover3 / 5Dynamic Test ResultNo TipRisk Of Rollover20.4%
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