Used 2019 Buick Regal Sportback Hatchback Consumer Reviews
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Nothing but Issues
I have been going back and forth with GM Customer Service at 866-790-5600 they don't care at all seems as though its all my fault things are happening made 2 complaints. I purchased the car 11/23/18 brand new with 12 miles on it. I had to take the car to get it serviced due to kept hearing something similar to the brakes keep scrubbing, in which the dealership ordered the parts and gave me a loaner vehicle, 8/31/19 I complained when I went into the dealership to get my oil changed that the radio screen would just go black, and that the air conditioner system would be in off position and it would just keep blowing on high. I was told to bring the car back in. due to no techs available on Saturday. everything started working again. 1/6/2020 I took the car in bc AC started back doing the same thing running when off, SOS (onstar) was malfunctioning emergency calls all day and night every 5-10 mins Head unit screen stays on service screen and couldnt be changed, the screens kept switching screens without being touched. Talked with service manager at dealership had to deactivate the onstar and take the car back when they received a loaner car. They cleaned button and said they ordered the part its on back order. 2/10/20 Im driving my vehicle and all of a sudden the car slows down and stops in the middle of the street in which the screen read reduced engine power. I was not far from dealership took it back yet again. I was given a loaner car the accelerator pedal position senors had to be replaced accelerator pedal with position senor assembly replacement engine controls and fuel. 2/14/20 Went and oil change completed that next day another issue on 2/17/20 the radio screen goes out and the AC/Heat is on full blast and cant turn off. the same issues I was having 1/6/2020 have began yet again. I was contacted by GM and told they would order the part that was same part that was on back order. My car is still under warranty happening while I am driving. I have a lot of pictures and presented all I keep getting told is that the waiting on a new part yet again. Loved the look get up etc but if it wast under warranty, I would need another job to cover cost of repairs and rentals/urber. Asked if GM would buy back the car and nothing has happen as of now.
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Best Driving Car I’ve Owned
I love the looks of my new Buick and it drives like a dream, however, it had a rough start. It came with a broken window regulator and an electrical glitch from the minute I bought it new. That was scary and disappointing, but the dealership fixed everything after several visits. Now that I have had it a year, I truly love it. It has gotten 42 MPG highway, and usually gets 27 in city. Amazing for this size of vehicle. The auto start stop can’t be disabled, but I grew to like it. I’m sad Buick has now discontinued this vehicle, but so glad I got one when I did. Can’t beat it for the price, tons of luxury features.
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- Preferred II 4dr HatchbackMSRP: $15,99592 mi away
- Essence 4dr HatchbackMSRP: $9,987211 mi away
- Essence 4dr HatchbackMSRP: $22,049278 mi away
Very roomy vehicle. Owned for 4 months.
I love the Regal Sportback Preferred II. Lots of room, power and comfort for our family of 4. Only improvement could be a dimmer on the back up camera for night time visibility. It creates an inability to use the mirrors with it's brightness. It is my first experience with it, so maybe I will get more used to it.
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Bose in place of spare tire.🤔
I still have trouble having to put my spare on top because Bose sub woofer is in the tires spot. Never seen this before. The special air freshener was under seat not sure if it fell out somewhere. It's supposed to never have to be replaced, but its lost its smell after 3 months. 🤔I can't find out how or where to it back.The Auto Stop is irritating at times. Overall,I like everything else though!
Classy, yet modern youthful!
The only thing that you should really know before you buy this vehicle is; you can't lose. Dollar for dollar the Buick Regal Sportback holds a class of its own. With the 4 cylinder 2.0L turbocharged 9 speed automatic transmission fuel consumption is minimal , where as most SUV's can't compare even with the interior space too! I must admit I fell in love the moment I first drove it.
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A beautiful car
I bought my 2019 Regal Essence at the end of the year and got an incredible deal because it was used as a “Demo”. Didn’t even have 1,500mi on it and I got a $35k car for $25k brand new. These things are great deals now too. Anyway. It’s super quiet inside, I’m only 5’11 and 165lbs, so as someone fairly light the seats are comfy, bigger people may not like the seats on long trips since the padding isn’t terribly plush. Fuel economy in the city is about 26mpg roughly, excellent with the turbo. Road trips I’ve gotten 36mpg. Seems reliable enough 18k miles now and zero issues beyond the finicky infotainment system. In dark paint colors the lines on this car are gorgeous. Mines the rioja red metallic and when it’s shiny and clean it’s like red glass. Beautiful. UPDATE: It’s been a year now owning the Regal and I have zero regrets. The only issue we’ve ever had is the infotainment screen can be finicky at times, could probably be fixed with an update. Car is still supremely comfortable, fast, gets looks everywhere I go, and quiet as a mouse on road trips. Really sad Buick stopped making these.
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Worst car ever purchased
It’s pretty, it’s quick, and it is junk! Between rattles, shake on highway ( after 4 months at the dealer for that issue they said “ it isn’t that bad” and gave it back- gm customer care said they back their techs), display screen stops working intermittently, Bluetooth won’t pair/ aux works sometimes only, USB charges but won’t play ( my sticks work in other gm’s just fine), now at 101000 km the transmission quit, apparently it is destroyed but they aren’t sure why and saying might not be covered, onstar roadside will surely take you to nearest dealer regardless if they’re closed for holidays and if there are any car rentals or hotels/motels in the area. It has also had motor mounts issues, axles replaced, etc. There is a problem with the 9 spd transmission and gm will swap the out only on suv not the cars. Steer clear. This car is made by Opel overseas and known for being a poor quality car over there. Stay away if you can. Update ( since received email to update) Sold car at a slight loss within a year of owning it. It was the worse car I have ever owned. GM doesn’t have your back, I will NEVER buy another new gm product. Got a prompt to update my review once again. I maintain worse car ever, bought a Honda CRV, much better choice ( less fancy but at least the thing works). I also have a Ford Edge which is amazing (2011). GM is pushing out a lot of junk now, even the trucks aren’t that great , just buy something else .
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good, but.....
Love the comfortable ride and handling especially with AWD. Plenty of power for my purposes. The "but" is in town mpg during the winter season; around 16 mpg. And that's with conservative driving habits. Should be better for a 4cylinder turbo. Highway mpg is OK at low 30's.
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Responsive
This car handles beautifully, has great brakes and plenty of power. The transmission shifts so smooth. Only 3 negatives on this car, rather not have the auto shut off/start system, The front seats are too narrow, and the $2000 radio has terrible reception.
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