Used 2017 Buick LaCrosse Sedan Consumer Reviews
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The Perfect Car for Road Warriors
Greg Kelly, 11/07/2018
updated 11/29/2022
2017 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 8A)
19 of 19 people found this review helpful
My wife and I were looking for a large, comfortable sedan for our frequent trips around the United States, and the 2017 Buick Lacrosse AWD was the perfect choice. It is comfortable and quiet on the inside, and holds the road extremely well, even in the snow. (Because of the low ground clearance, it does not do as well in deep snow.) We appreciate the "out of site" luggage space in the large trunk. The available in-vehicle wifi has been extremely useful, and the safety features such as the adaptive cruise control and the parking sensors have us totally spoiled. As for possible downsides: The "Infotainment System" has been useful and fun, but may be confusing for some older drivers. The voice recognition is a little sketchy. The autostop feature that shuts of the engine at intersections has worked perfectly, and should not be a concern. The electronically controlled gear shift took a little getting used to, but now I prefer it to a traditional gear shift. Our only really negative experience in over 69,000 miles of driving has been a transmission failure. I started getting “Service Transmission” error messages in my 2017 Lacrosse at 26,000 miles. The dealer was unable to diagnose the problem, even with help from GM. Transmission problems continued to occur intermittently, including multiple error messages and rough shifting at low speeds. Finally, at over 68,000 miles, the transmission failed completely while the car was at the dealer. The solution was to replace the electronic transmission control module, an expensive repair. The car has since worked perfectly for the last 1200 miles. Unfortunately, General Motors refused to honor the bumper to bumper warranty even though the problem first occurred below 30,000 miles and it took GM over 40,000 miles to solve the problem. Update 11/28/2022 We are now at 197,000 miles, and have experienced no additional problems. The lifetime fuel efficiency is 27.5 mpg, most of it highway miles. It is still a great car to cruise the highways of America!
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Great value in a beautiful package
Captain Jack, 04/03/2017
updated 10/13/2020
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
30 of 32 people found this review helpful
Over the years I've owned BMW's, Mercedes, Audi's, GMC Yukons, Acadias and Sierras. They all have positives and negatives, but you can't beat the value built into the Buick. I enjoy driving a smooth and quiet sedan again, and like the car very much and especially like the lower payments, good gas mileage and affordable maintenance and insurance over all the fancy imports I've owned. And bye bye to the $1,000 per visit import luxury car maintenance visits. Even though SUVs are all the rage, this solid large sedan is a quiet, powerful, comfortable and confident buy. 2020 update. Succumbed to SUV Fever and traded for Enclave Avenir which is splendid and so much easier to get in and out of, and more flexible with space.
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Rides like a rock
Scott H, 12/15/2016
updated 01/18/2017
2017 Buick LaCrosse Premium 4dr Sedan (3.6L 6cyl 8A)
51 of 57 people found this review helpful
I have a crimson red premium with the 20" wheels and tires. What a mistake. I drove the 18" version prior to getting mine and it was a floater. This one, equipped with RE97s rides like a go kart. And in sport mode it feels like you have no suspension at all. Now true, I'm a sporting sort of guy for an old geezer, but this car rides harder than a Vette or Z/28 that I've owned and its not in the same universe as my Pontiac G8 GT. At 500 miles I replaced the tires (at my expense) with Continental Extreme Contact DWS 06 and that helped a little. It still doesn't cure the issue that the suspension tuning is way off the charts. It's never still, never smooth. Going to the dealer service dept. tomorrow, but I highly doubt there's anything that can be done as it's just the way the car is. True, big wheels, but still a 40 series tire just like the 19s" on my G8. Why can the G8 ride light-years better on far more aggressive tires (RE-11s)? Other than the above, no complaints. Update: I did take the car to the very helpful dealership because GM wouldn't talk to me unless I did. Checked out 'nothing wrong' and 'to spec'' as expected. I also got a chance to drive another new one with the 20" wheels and tires with the hyper-strut and adaptive damping. It was just as bad if not worse (as it had the OEM RE-97s). I've asked the service manager to run this up the ladder with GM regional service folks to see if we can get engineering to take notice. Hard to believe that they put this car out in the captured test fleet and this wasn't noticed, especially on Detroit streets. Update at 1,300 miles. Now that I'm getting a few miles on it, the suspension isn't quite as brittle as it was before. Just got back from a 500 mile trip to the Detroit Auto Show where cruising at 80 mph up and back I got 30 mpg or just under. Detroit city streets took the edge of of the ride a bit. It's now in the range where I can tolerate it. Comfy seats for long trips and extreme quiet help. I got up there much more rested than past trips. I may end up liking this car after all.
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Buick sets new benchmark in Luxury Sedans
Firemedic1105, 02/18/2017
updated 03/01/2018
2017 Buick LaCrosse Premium 4dr Sedan AWD (3.6L 6cyl 8A)
24 of 26 people found this review helpful
"I own the redesigned 2017 Buick LaCrosse, Premium/AWD. Previously I drove the 2010 LaCrosse, purchased new and redesigned that year. My satisfaction with the previous generation was outstanding, delivering exceptional service and reaching nearly 80K miles at trade-in. The NEW generation LaCrosse for 2017 undoubtedly sets a higher benchmark for Domestic Luxury Sedans! In addition to its superior comfort and quietness while in motion, this model simply excels in technology and efficiency. Loaded with every safety feature imaginable, this Buick also includes the most advanced 3.6l VVT 310hp V-6 engine, that includes Auto Cylinder-Deactivation and Auto Start-Stop technology. These features collectively assure impressive gas mileage without compromising on rapid acceleration. The latest available, 8-speed auto transmission, is operated by a very intuitive, shift-by-wire control knob. Gear transitions are flawless at speed. Being completely fair & honest with such low mileage currently, I choose not to rate my experience in reliability. However, if this model meets or exceeds my experience with the 2010 Buick LaCrosse, I will surely give it a 10/10 as well. I have no doubts on the future of this car. Every Professional review that Ive researched, suggests that this Buick will indeed give most comparable Foreign Luxury Sedans a serious run for their money! " Update: My mileage is now just over 4K; I've experienced zero issues with performance and zero warranty claims. This vehicle remains such a pleasure to drive, both on local trips as well as long distances. It is so comfortable and quiet. The rear seat has proven itself to be very roomy and as comfortable for adult passengers. I am approaching the Winter season here in Wisconsin and will be anxious to assess the performance of the AWD system. UPDATE 2/28/18: We have are approaching the 3K milage and have been through a typical Wisconsin winter. I am very pleased to confirm that the AWD system performed flawlessly and provided sure-footed traction during the wet/snow/ice conditions that we've since encountered. We have not experienced any mechanical or build related issues with our new LaCrosse and consider it one of the comfortable vehicles we have ever owned.
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Exceptional
Hauskapoika, 05/07/2018
updated 06/09/2023
2017 Buick LaCrosse Essence 4dr Sedan (3.6L 6cyl 8A)
9 of 9 people found this review helpful
UPDATE on June 8, 2023 At 33,500 miles, only one tiny issue to report: A tail light bulb burned out at 22,000 miles - dealer replaced. Best gas mileage: City 23.2. Highway 30.9. Leg room front & rear: very good. Handles very well, for not being a hot rod or sports car, and has the optional handling package. Special likes: blind spot warning system, digital speedometer, back up camera, heated seats, separate seat controls, GPS which works very well, and trans is very smooth. The back up camera is especially useful in crowded parking lots because it can spot and notify on traffic, people, and objects from the side that I can't see otherwise. This car is a really good highway cruiser, and it is lively around town too. This car has just about everything you can get on a car, and at first, there is a learning curve for all the controls and gadgets. My wife is partially disabled and she is able to get in and out of the car fairly easily - even from a wheelchair. No leaks or squeaks and no oil consumption. This car has the 20" aluminum wheels which are pretty, but 18" wheels give a smoother ride. The 20" aluminum wheels tend to get scratches and nicks. I would recommend the 18" wheels. I updated the GPS offered by GM at a reduced price; it still is not fully comprehensive in Bakersfield because the community is growing so fast. The car is more than 6 years old with no troubles and still has original tires and battery.
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