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Used 2018 BMW 5 Series M550i xDrive Consumer Reviews

4.1 out of 5 stars
14 reviews

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Cons
1 out of 5 stars

Maybe OK To lease

BP, 08/08/2018
2018 BMW 5 Series M550i xDrive 4dr Sedan AWD (4.4L 8cyl Turbo 8A)
30 of 41 people found this review helpful

This was an awesome car until I recieved the news that my 2018 M550 with 4,340 miles on it needed a new motor as the factory one had such damage even though it was broken in by the book and was babied. What the best part was BMW will only replace it with a remanufactured one destroying resale value if you do not drive your car into the ground. So if you are considering this auto I would suggest that you review some of the BMW forms and then only lease the auto and wouldn’t buy it. The sad part is BMW really does have a great car here. The car is super fast and at the same time rides like it is on air. Just to bad when issues come up like this on a new car they were not handled with the consumer in mind.

Safety
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Best Car Ever Owned

Aji A, 12/10/2017
2018 BMW 5 Series M550i xDrive 4dr Sedan AWD (4.4L 8cyl Turbo 8A)
10 of 13 people found this review helpful

I was looking for a car with more power (400+), but can be used as daily commuter as well. I am not a track driver yet, but for the daily roads this is one of the best cars I have ever owned. I just traded this with my S550 and I don't regret, so far. This is the first BMW that I felt a great connection as well, both stylistically (even though the styling in conservative, the more you look at the care, the more you get attracted to..it's hard to explain) as well as the power and torque and exhaust note are just enough to keep my senses happy, but not waking up my neighbors, as I move stealthy in the early AM hours, to go to work..awesome power, technology and well-planted car without being too weird and showy. Also I wanted the 4wheel-drive traction as well, so this makes it perfect. I would have waited for an M5 if the M5 didn't cost 25000 more...and when I am tired of this, I may end up buying a GTR perhaps, but for now the M559i xdrive feels awesome with the mature V8bi-turbo feels great....very nice.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

BMW M550i It's One Hot Car

John Bedingfield, 06/24/2018
2018 BMW 5 Series M550i xDrive 4dr Sedan AWD (4.4L 8cyl Turbo 8A)
14 of 24 people found this review helpful

I've leased three BMW 550 series from 2012-2018. The first two were pretty reliable although on one I had to have one of the injector port replaced. In January of 2018 I leased the third, an M550i Xdrive. It's nice looking, is pretty quick and it's fun to drive. I took possession in the winter and around April I noticed the AC didn't cool...just blew hot air. I took it in to the dealer who charged up the system and kept it for a week looking for leaks. Didn't find any. Car was returned and enjoyed great AC until late June. Just today (June 24th) the AC went from cold air to cool and finally warm in less than an hour. Now I have to make a long hot drive to bring the car back in to the dealer next week. I get a loaner but it's an inferior model (except for the AC). I've only had the car for 180 days but I'm already half way to officially being able to declare the vehicle a Lemon under Texas law. Two other annoying things are the music connection and the wireless charging. For music I mostly use Pandora through my iPhone X. The connection to the car is unreliable and I generally have to restart my phone to get it to play. I've used both the BMW app and Apple Car Play. I definitely wouldn't recommend the $300 Car Play option. The wireless charger is hit and miss as well. I've used two phones that are Qi charger capable and both sometimes work in the car and sometimes don't. They both charge perfectly on the wireless charger at home. In summary the car drives well, but the AC and the electronics problems make the car a poor choice if you're a driver who wants his $90,000 car to work as advertised. If you're wondering why I gave it two stars rather than one, it's because the AC problem doesn't matter in the winter.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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2 out of 5 stars

Great performance horrible reliability

Tried a BMW......once, 09/17/2019
2018 BMW 5 Series M550i xDrive 4dr Sedan AWD (4.4L 8cyl Turbo 8A)
9 of 15 people found this review helpful

After owning several Mercedes and a few other cars sprinkled in (and getting tired of waiting on the E63s to clear the port) I decided to purchase an 18 M550i. The performance numbers and price seemed to be a no brained when compared to others cars in this category. (The E43 is a horrible bee buzzing V6.) The buying transaction and dealing the the dealerships was horrible. Taking delivery at the test center was flawless and pretty exciting. Now the troubles begin. By the time I got home from the 10 mile drive from the performance center I already had a crack in the sidewalk of a tire. I was told sorry, it’s yours now. I guess I missed it on delivery. So after that, a few pot hole induced flat tires (from run flats), two oil leaks, one coolant leak, a totally new front bumper after all the front sensors went out, a rear seat belt that locked up and would not release, a recall that took 2 weeks, loaners cars with no gas, a car that thinks something was behind it 1% of the time and therefore would not back up by violently locking up the breaks and sounding audible alarms, an automated cruise control that bounced between the lines and wouldn’t stay straight, and probably a few other things I forget about, we traded it in. I also need to mention that it is not a user friendly car either. For example, the seat adjustment buttons are in a hard to reach place. The memory seat presets are in a hard to see place below the door modeling making it hard to find when entering the car. The rear seat leather feels very plastic and cheap. Now a few good things. Hands down the performance in this car is unmatched in this price point. The touch screen navigation is awesome. The wireless CarPlay is great but the cars infotainment system is so good and laid out I never used it. The ability to alter the car with after market parts (changing the front grill, adding different aide vents) is so much easier than other manufacturers. In the end the car is a good performer in its class but very bad at reliability and ease and comfort for a daily driver.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Sure can sell you the car but not take care of you

Luca Varone, 07/22/2019
2018 BMW 5 Series M550i xDrive 4dr Sedan AWD (4.4L 8cyl Turbo 8A)
9 of 15 people found this review helpful

The 2018 BMW m550 is a fun car to drive for the most part, but there are numerous instances of electronic or entertainment failures in the vehicle. Tire life span is poor and sure enough, that is dependant on your driving habits, but back tires didn't make it past 20k miles! I'm at 24k and the front tires need replacement. At about $450 a tire, that adds up a lot to the cost of maintenance. My biggest concern is with the dealership experience. They tout themselves as a luxury brand but are quite the opposite. I have owned two Mercedez Benz cars in the past and got lured into the BMW due to its horsepower appeal, but whereas Mercedes treated me with the utmost respect and provided what was expected from a luxury car, BMW is stingy, cheap, unprofessional and utterly terrible in customer service. These are very particular cars, so the option to take it to other shops is out of the question, but I have tried numerous dealerships in hopes that the original dealer from whom I bought the car was an abberation, but switching to another dealer didn't provide a better experience. When servicing your car, they never had a loaner available so they would always put you in a rental from Enterprise. So rather than a loaner BMW, they would send me off in a Hyundai Sonata or something, dirty, trashy and reaking of smoke. Yeah! You buy a $90,000 car and they stick you in a $18,000 rental that is filthy and dirty. The oposite of luxury. The few times I stayed on location waiting for the service, they made no attempt in communicating with me and provide updates on the service. Horrendous ownership experience.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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