Used 2017 Acura MDX SUV Consumer Reviews
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Big connectivity issues
Jennifer Penley, 11/14/2017
2017 Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
11 of 11 people found this review helpful
I love this vehicle overall, except for two main areas: one of which I knew about before I purchased it, and the other of which I didn't discover until after. The vehicle is pretty much top notch in all categories but it doesn't necessarily scream luxury on the inside. It is definitely very well appointed but I was hoping for just a bit more of a luxurious feeling on the inside. That's the negative I knew about and purchased the car anyway. The other negative about this vehicle is the clunkiness of the technology (which I guess if I'd test driven it for more than 15 minutes I might have eventually discovered) and the fact that the iPhone connectivity is poor (which I didn't know until after the fact). All menu and sub-menu options are toggled to and selected via a main dial that's about as big as the channel dial on a very old television, and there's a small bit of lag between pressing/turning the dial and the system responding. In addition, and even more bothersome, is the fact that iphone contacts do not seamlessly synchronize via Bluetooth. I have hundreds of contacts in my phone, and only about 5 of them synchronize. After wondering what the heck I was doing wrong because I just couldn't get my contacts to synchronize - in addition to the voice command system not properly recognizing prompts - I turned to Google and, alas, found forum after forum of other MDXers complaining about this very same issue for years now. In the end, I'd still probably have purchased this vehicle because it was the highest rated for safety in this vehicle class by IIHS and NHTSA, and safety is my number 1 criterion when I purchase a vehicle, but I might not have opted for the Tech package if I'd have been aware of these issues. Another disappointment is the fact that the AcuraLink app doesn't have functionality to remotely start the car, yet it can remotely lock & unlock doors. That ability/convenience would be a small luxury that would go a long way.
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Transmission problems already!
Disappointed buyer, 03/05/2018
2017 Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
48 of 54 people found this review helpful
I purchased a new, 2017 MDX SH AWD with technology package in February 2018 from Frankel Acura in Maryland and this has been my experience: The salesperson, Mark was helpful. The car had 378 miles on it when I purchased it. Immediately after driving off the lot, I noticed the timing of the transmission seemed to be off. I was pressing the gas, however the car was hesitating and then it would shift into 1st or 2nd gear, but the shifting was rough, enough to jerk you forward when the car finally moved. When I took the car to Frankel Acura for diagnostics and repair, I was told the vehicle was operating properly. I was also told that I would have to deal with the issue until Acura issued a software update for the transmission. The dealership offered no further action regarding the transmission. I was also told that once the car learned my driving habits, the transmission shifting might get better. Needless to say, I am disappointed in the performance of the vehicle and the dealership.
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Thunder
Rajeev Kalsi, 11/30/2016
2017 Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
22 of 24 people found this review helpful
"Thunder" that's what we named our MDX. That's based on the black on black combo we got. Bought it after selling our pilot (you will be missed). Anyway , the Pilot's big bro MDX is a great vehicle. I have never seen my wife more happy with a car we ever owned, than with this. On the road its calm , serene and commands a presence of its own. If the diamond grill and 22" wheels don't turn much heads, then the jewel eyes sure do it. It has a mind of its own even if you are feeling sleepy and it will tell you that by beeping every time you get too close to another car. Be it changing lanes or head on. Automatic braking is the most understated feature. Come to think of it, there have been times when I was driving another car and wished they had this one feature. Ample space for a family of 4 and spare seats for those once in 6 months or a year need for extra. Yes it comes with 2 memory sets of mirror and seating paired with 2 sets of keys. So when wife drives it mirror automatically set to her taste and when I do , it welcomes me with open arms and pre-adjusted seats and mirrors. Automatic liftgate, keyless car access and ambient lights give a feeling of luxury so does filling the gas tank with premium, only pinching , while drinking. That's about the only pinch though. For buyers, with remorse, who would get a touring or elite younger brother, this gives a justified peace to its owner with the fact that its just couple of thousand more than the younger sibling. It also displays authority, with the body styling, shows seriousness, with 9 speed auto and means business when compared to the touring or elites, of which it claims none but possesses both. Meanwhile I keep finding reasons to get it out of garage for every little errand. For once, no errand is small.
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2017 Acura MDX Improved Looks-Solid Performance
J.Raia, 09/11/2016
2017 Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
22 of 24 people found this review helpful
Excellent ride and performance. Fit an finish not consistently excellent (lift back alignment not up to luxury standards on my vehicle) but this is nit picking an otherwise very solidly constructed vehicle. Previous Acura product (2000 TLX) lasted more than 15 years and 300k miles. Brand is very reliable and safe choice. Most people will be very happy with the MDX. An great value!
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Okay but far from great!
Ron Possehl, 02/09/2018
2017 Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
15 of 16 people found this review helpful
Overall okay...but after 1 year (I wanted to wait long enough to give a fair/accurate review) my biggest issue is the 9-speed transmission. Sadly it doesn't know which gear it belongs in. Around town it's completely confused! For that reason this will most likely be my last MDX...very disappointed....the pleasure is gone! I am already looking to see what my next SUV will be. This is my third MDX but can't believe Acura could put out such a dud/poor quality to save a couple MPG. My wife has a 2016 Highlander Limited that performs circles around my luxury MDX.
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