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Used 2017 Acura MDX 4dr SUV (3.5L 6cyl 9A) Consumer Reviews

3.0 out of 5 stars
7 reviews

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3 out of 5 stars

2017 Acura MDX

B. Nine, Hollywood, FL, 08/15/2017
Acura MDX 4dr SUV (3.5L 6cyl 9A)
13 of 14 people found this review helpful

This is my second MDX as I had a 2015. While the 2015 was a fine vehicle I was pleased to see some cosmetic changes for 2017 to grille and headlamps as well as making more features standard like lane warning departure. It has the push button shifter which takes a little getting used to but has been fine. Last night the honeymoon came to a very short stop.The vehicle began bucking and shaking and then all the dashboard lights came on! Engine failure; brake failure; the sound system was going on and off by itself. The a/c would go on and off and the seats started shifting. When I pulled into my driveway I couldn't shut the car off. When I finally did, the sound system came back on. Dealer told me that they were having problems with the vehicle and needless to say, I will be driving the dealers loaner for a while. I'm hoping for a positive outcome but I have serious concerns. No bashing of the Acura brand as I like and respect it.Lets see how they repair it and what the outcome is.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

2017 MDX transmission safety nightmare

One Driver, Austin, TX, 07/13/2017
Acura MDX 4dr SUV (3.5L 6cyl 9A)
30 of 38 people found this review helpful

My brand new MDX almost killed me yesterday. It drove jerky from day one. It is not just "me getting used to a 9-speed transmission" like the dealer is telling me. It does shift jerky and frequently slows down independent of what I am doing on the gas or brake. Will occasionally jerk strongly and repeatedly like it is about to stall when driving 35mph for several miles with no need for gears to shift at all. I took it back to dealer within 2-3 weeks of purchase. They claimed could find nothing wrong. It continued as before and before I could get back to the dealer a week or so later this happened: Stuck in stop and go highway traffic for half hour. Every press on the gas was herky jerky but suddenly when traffic finally started to move freely, a press on the gas produced nothing but RPM's revving. I took my foot off the gas and tried again 2-3 times. I put on my flashers and barely rolled to the shoulder through the swerving traffic. I turned off the car and restarted to make my way jerkily back home. Second trip to dealer is so far producing the same bs that they can find no problem. I just found several stories online of same problem. Unless they fix this I am not driving this death machine.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Acura MDX 2017 Jerky and Choking transmission

David, Plano, TX, 05/28/2019
Acura MDX 4dr SUV (3.5L 6cyl 9A)
8 of 9 people found this review helpful

Acura MDX 2017 transmission chokes/stalls, jerks off while starting from STOP to GO. Cars fly by and at times I have been honked from behind. My transmission got a code of p287a. David McDavid Acura Plano just reset the code and told me everything is fine. But I am still experiencing the same hell with this transmission and they say they cannot do anything as their diagnostic run didn't show the code again. So, I guess I am just in a state of hallucination. Acura says that I have to work with the Plano McDavid Acura dealer. They are also of no help. I will never recommend this dealer or Acura to any of my friends. Stay away from them.

Safety
2 out of 5 stars
Technology
5 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Fuel Door does not sit flush and ruins the lines.

Tim Asaro, Manhattan Beach, CA, 04/11/2017
updated 12/23/2019
Acura MDX 4dr SUV (3.5L 6cyl 9A)
22 of 28 people found this review helpful

The fuel door does not sit flush and it is appears cheap! Take away from the quality of the car. I only noticed this after getting delivery of the car. The dealership did their best to adjust the door and it is better than when first delivered but after a months the door is back to looking bad. The fuel door appears not closed! That said, each time I walk up to the car, I see that the door is not sitting flush. I contacted client relations and they said they can't change the design at this point and nothing they can do. So, if quality is what you like. perhaps you should take a 2nd look at the fuel door. I am not at all happy with the answer from Acura client Relations nor the dealership knowingly selling this car with this problem. I connected with 80+ 2017 Acura MDX Owners on Facebook and several others stated a similar problem. Acura has not bothered to notice these social posts but they don't hesitate to solicit new owners for feedback on the quality of the car. I reply to all the surveys and restated my issue. Still no acknowledgement. $50k for a car and lip service from Acura.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

I’m so glad I leased. Beware

Drue Pizzino, Fresno, CA, 03/25/2018
Acura MDX 4dr SUV (3.5L 6cyl 9A)
7 of 10 people found this review helpful

First off. This 9 speed transmission is absolutely horrible. Driving on the street it does not know what gear it should be in at all and the car literally jerks back and forth as the gears shift extremely rough. Coming to a stop at a stop light the car jerks as it shifts gears down. Then stepping on the gas at a green light and be careful you don’t smash into the car in front of you as the car stumbles into 1st gear and jerks and shoots you forward into second. Then second jerks the car into third. It’s absolutely horrible and very frustrating. I leased this car brand new in December and took it to the dealer two days ago in March. The dealer told me this is normal. When I reverse I hear a loud pop as if I ran over a plastic bottle. This is every time I reverse and again the dealer told me it’s normal. The Bluetooth connectivity is a joke because nothing works besides my music in my phone. Pandora doesn’t work, text message retrieval doesn’t work, Hell most of the time it won’t connect to my phone unless I go into my phone and connect to AcuraLink. I’m very dissapointed with the mdx and Acura overall. I won’t be buying another Acura. I will go back to bmw or Mercedes maybe even Land Rover when this lease is up. Acura is supposed to be a luxury brand but from my experience with them vs my experience with Mercedes, Lexus, bmw, and Cadillac. Acura has a lot to learn about being a luxury brand. I’m highly highly dissatisfied and await for the day I return this car and get a true luxury suv with a brand that stands behind their products.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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