Used 2020 Volkswagen Jetta Consumer Reviews
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We have a limited number of reviews for the 2020 Jetta, so we've included reviews for other years of the Jetta since its last redesign.
Great Basic Car
Bill, 09/19/2018
updated 03/19/2021
2019 Volkswagen Jetta 1.4T S 4dr Sedan (1.4L 4cyl Turbo 8A)
68 of 69 people found this review helpful
I was looking for a basic commuter car for 100 mile daily round trip to work. The new Jetta looks great, understated but with some character. It is very quiet and comfortable on the road. Acceleration and handling are adequate, but nice for a base model car. Averaging 39 mpg over the first 1,500 miles with a max of 47 mpg for a 50 mile trip to work. It's great being able to drive the 500 miles a week for commuting to work on one tank of gas. Yeah, it's the first year of a major redesign, which is usually a non-starter, but the 6 yr, 72,000 warranty puts my mind somewhat at ease. UPDATE: After 2.5 years and almost 60,000 miles the Jetta has been a great car. Still averaging around 40 mpg. Everything has held up well - looks almost new and no mechanical issues. I've been very happy with the car.
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Pleasantly suprised by this one
Bob Patterson, 11/20/2018
2019 Volkswagen Jetta 1.4T R-Line 4dr Sedan (1.4L 4cyl Turbo 8A)
62 of 63 people found this review helpful
I've been car hunting, planning to buy a small sedan when my current lease is up. I've had an opportunity to spend a few days with a 2019 Jetta R-line, and I am really surprised by how much I like it. Not that I expected it to be a bad car, but I was cross-shopping against the Mazda, Subaru, Hondas, and some higher level brands like Audi and Acura. Frankly, the Jetta provides the best bang-for-the-buck compared to the others I have tested. The interior layout is excellent, with a dashboard that puts everything exactly where you want it. Handling and stability is as good as it gets at this price point, although I think the 17" wheels are a must for this. The engine is suprisingly punchy, with plenty of jump for passing on the highway. It's also got a great selection of tech & features (Apple Carplay, drivers assist features, sun roof, LED headlights with side-turning assist, etc.) for a car in this class. The steering is tad mushy, but still responsive. It's not going to compete with the luxury cars on finishing details, but it's a great alternative at a reasonable price.
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Bye bye BMW
Germanaficionado, 11/11/2020
2020 Volkswagen Jetta SEL SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
20 of 20 people found this review helpful
This car is absolutely amazing. I love that it has all the modern features and then some compared to my 2016 BMW 335i. The acceleration is very quick especially if you venture into manual mode. I typically leave the car in it's sport setting because it feels like it handles much better however if I'm crusing or low on gas I'm for sure in ECO. Speaking of gas the fuel economy is spectacular!!! I have gone over 520 miles to be specific during long distance drives. I can easily make a long distance trip on 2 tanks such as Austin to Denver. On a daily note I am closer to 40 mpg and depending on how heavy my foot is but never below 25mpg. I liked how the handbook had recommendations on how to be economical by not filling the car up with gas unless you are on a trip. This has saved me sooooo much money! Also not having extra items in the car to weigh it down. The LED bulb headlights on the Sel are also perfect if you live in dark areas and light up so much however I'm still not a fan of the auto headlights as the tend to flash other drivers and there is no quick way to shut it off without flashing again. The sound system by beats is actually really amazing and I have no complaints. I dont like that my phone always triggers the seatbelt warning in my passenger seat but heavier items don't but there isn't any real space to place the phone as I have a note 20 and also had the issue with my galaxy 10+. I would buy this car again and again and tell everyone it's worth every penny. I giggle inside seeing audis and fancier cars that have the same stuff but cost way more. Me and my bank are happy hopefully yours will be too! Happy driving!!!!
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Improvements are in order!
Zvi Arie, 03/23/2019
2019 Volkswagen Jetta 1.4T SEL Premium 4dr Sedan (1.4L 4cyl Turbo 8A)
59 of 64 people found this review helpful
This car drives very nicely. Engine is peppy and transmission shifts smoothly the most of the time. Sometimes downshifts are noticeable. Suspension is on the soft side and provides comfortable ride. All the technical features in this car command an applause. Heated steering wheel, heated and ventilated front seats and heated rear seats are awesome. Digital instrument cluster and infotainment unit are incredible and very easy to use. Beats audio system is dissent. Ambient lighting is very nice and gives the interior a warm atmosphere. Now, there are things which I personally do not like, but other people might not notice an exception. The front passenger seat is very uncomfortable. It seats low, does not have height adjustments nor lumbar support. And this is top of the line trim. It feels like I am seating flat on the floor with no back support. Long drives are not comfortable. In my opinion, this kind of cost cutting is unacceptable. The passenger seat should be afforded the same amount of adjustments as the driver seat. The materials on rear door panels look and feel very cheap. Sometimes they squeak when the temperatures are cold. There are no air vents for the rear passengers, but rear heated seats make up for it a little. The trunk insulation materials are barely present. The trunk lid and hinges are exposed and look ugly. The trunk lid itself is heavy and require a push up in order to lock in the open position. The interior lights are not LED and they are on a dim side. The rear camera does not have a projection trajectory. Overall it is a good car with an awesome fuel economy and if the manufacturer fixes these shortcomings especially with the front passenger seat adjustments, it will be even better.
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Great car!
Cadence G, 01/30/2021
updated 08/03/2023
2020 Volkswagen Jetta S SULEV 4dr Sedan (1.4L 4cyl Turbo 8A)
13 of 13 people found this review helpful
Very quiet, solid and smooth car. Very smooth engine and transmission also. Not a rocket but excellent acceleration for a 1.4 Turbo. I highly recommend. Cons: Center console in the front is a little intrusive on the right leg while driving. Update: 12500 miles in! A/C is OK, it can " soft restart" rarely during the middle of the drive but it is HOT where I live and this not including what happens during the start stop. Also if you brake too hard sometimes the music pauses? probably an electric thing. But driving wise? Still super super smooth. Update: 46000 miles. Nothing has changed. Nothing has broken, new (standard tier) tires. Radio electric problems have gone away. I love this car so much. I've decided to keep, I will not trade it in.
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