Used 2020 Nissan Armada Consumer Reviews
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We have a limited number of reviews for the 2020 Armada, so we've included reviews for other years of the Armada since its last redesign.
Continues to be a Great SUV!
Matt B, 07/28/2019
updated 02/01/2021
2019 Nissan Armada Platinum 4dr SUV 4WD (5.6L 8cyl 7A)
74 of 76 people found this review helpful
This review is being updated for the 2019 Nissan Armada Platinum 4x4. We now have over 33k miles on it, including multiple family road trips, sporting event weekends with kids, and near daily city/suburban driving. Bottom line: our family of 6 is still very happy with our purchase! The 2019 Platinum Armada comes equipped with just about every bell and whistle that you could want. While the tech and layout are somewhat outdated compared to newer competitor models, the Armada continues to provide a comfortable ride with tons of safety features and it's actually fun to drive. While it may be somewhat outdated, the tech that the Armada offers is decent. The driver display and cabin layout are efficient and easy to learn. The maps and Navigation system are accurate and work well, but the system is cumbersome to input an address into. You can import locations/addresses via your smartphone, but this is still a chore and I never fully got the hang of it (or honestly cared to). That being said, it still is functional and works well. There is no Android Auto or Apple Car Play in the Armada, which as I previously said is weird because other Nissan models have it, but oh well. Our family has both Android and Apple and everybody can connect their phones to the system via Bluetooth or USB. There are 4 x accessible and usable USB ports: 2 x in the front and 2 x in the middle row, which work great. As I said in my previous review, we are coming from a Honda Odyssey minivan, which has the central TV screen. The Armada has the dual, built in TV screens in the back of the front seat headrests. The middle row USB can control their respective side TV screen to independently play/stream media, if desired. Or you can play DVD from the front console (only DVD, not BluRay). Additionally, we haven't had any issues or complaints with our kids viewing the TV screens from the back seats. Finally, the sound system is awesome. I'm not sure if this is from the Bose sound system, the sound dampening interior, or combination of both, but whether it's music, podcasts, or movies playing, the sound is great. The seats are very comfortable and there is more than enough passenger comfort space in the front and middle row captain chairs. The front seats are ventilated/heated and can be multipositioned. The middle seats are heated, can be reclined/inclined, and are still very plush, roomy, and comfortable. The 3rd row in the back is definitely not the same. I'm 6'2" and can fit back there, but I wouldn't want to go more than an hour riding in the back. Our family of 6 with 2 x dogs can still take road trips (see luggage/cargo concern below). I still like all of the safety/driver aids. The adaptive cruise control holds speed and standoff distance like a champ. The collision warning/self breaking can be harsh, so check your settings, but it works well. The lane keeping assist can be overbearing at times, but it's easy to disable if you don't like it. I only enable it on long road trips and it's nice once you learn the nuances. The blind spot warning and intervention works well and the cameras offer true dimensions and great lines of sight. We have found the Armada to be very responsive and it handles much better than you would expect from a big SUV. It turns sharply, handles well and thanks to the V8, you most certainly can get up and go if needed. City and highway driving are nice thanks to the high ride with excellent lines of sight. The only blind spots I have issues with are the right front and rear bumper regions - and thanks to the bird's eye view, safety cameras, large mirrors, and warning systems, this really isn't an issue. It offers a smooth, level ride despite any turns or potholes encountered. We haven't really needed the 4WD, but on the 2 x occasions we used it, it performed well and we didn't get stuck in mud. We haven't really been in icy/snowy conditions much, but so far, the Armada has handled well in all environments. My only concerns continue to be the relative poor fuel economy and lack of luggage space with all 3 rows in use. With respect to the fuel economy, it's a 3 ton SUV with a large V8, so expect it to be bad. We're still averaging 14 mpg mixed with city and highway driving. We have found that true city stop and go driving gets in the 10-12 mpg range and highway driving gets in the 16-20 mpg range. With the middle row Captain's Chairs installed, there is actually a fair amount of internal storage space in the cabin, so the personal space is awesome, but the back luggage area will barely fit 2 full size suit cases unless the 3rd row seats are straight 90 degrees. We ended up getting a trailer tow hitch with a cargo bag to overcome this. It's a hassle, but well worth it (side note - minimal, if any, effect on gas mileage). Final note, we towed a small travel trailer (~4000 lbs) and the Armada handled it as though it wasn't there, with the exception of the trash fuel economy (we averaged 8-9 mpg while towing).
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Armada save 10K OVER the others
Big Ed, 07/20/2019
updated 07/22/2021
2019 Nissan Armada SL 4dr SUV 4WD (5.6L 8cyl 7A)
63 of 65 people found this review helpful
My first impression when looking to buy a new large SUV was that the Nissan gave me more for less. Have experience in R&D for a key supplier for the automotive manufacturers, I also know there is no free lunch. GM interiors stink in part on the quality of the plastics they specify. The gaps, finishes wearing off items, it is all related. Ford is better/tighter in its specs and the Japanese, esp. Toyota are the best. Nissan uses a number of parts from the Infinity version and you have those high quality bits. In short, the vehicle is well built, I have had no problems in 15K miles, tows well up to 5000lbs, above that a pickup is better, but it will still do it. Note I find the drivers seat not as comfortable for those over 6'1" and the third row is for kids. It also has excellent back seat leg room. As far as the price, I can only come up with that Nissan has lower margins on this vehicle than GM or Ford does of theirs. Update at 36,000 miles and almost 3 yrs of ownership. I have become generally more pleased with the vehicle as time has gone on. So far just general maintenance and no repairs. Tires wear well when rotated and it appears I will get in the low 40k range on the tires. Passengers generally comment on how comfortable and spacious the rear seats are. Towing is good and the load leveling aspect helps level the truck. I would still like more driver seat adjustment. My daughter who does not like driving larger vehicles got used to this truck on a long highway drive. I do much of my own maintenance and I am always impressed with the heft of the chassis and "running gear" underneath this truck. UPDATE: 48,000 miles and no issues. I did change the front and rear differential fluids; the rear was darker than the front. Gas mileage remains about 18 combined. I have noted that the a/c temperature setting and what it delivers is sensitive to the cabin filter being clean. Now change filter 2X year. Do basic maintenance and it runs and runs.
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We are very pleased with our purchase!
Zac, 08/28/2019
2019 Nissan Armada Platinum 4dr SUV 4WD (5.6L 8cyl 7A)
38 of 40 people found this review helpful
We bought our 2019 Armada Platinum about a month ago. This is our 2nd Armada. We’ve racked up about 800 miles so far and it’s everything we hoped it would be. Comfortable, quiet ride. Very roomy. Kids love the captains chairs in the back as well as the DVD player. I keep hearing folks talk about the gas mileage, what do you expect when you buy a beast. You can’t have everything. Go buy a Prius and sit on top of each other. We are very pleased with our purchase.
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Great riding vehicle
KW, 10/31/2019
2019 Nissan Armada SV 4dr SUV (5.6L 8cyl 7A)
24 of 25 people found this review helpful
I have rented Armada's many times and always enjoyed driving them. So much so, that i finally bought one. I cannot think of a car that rides better than this vehicle, and my other car is a Lexus, and i will drive this one any day over that vehicle. Smooth, quiet, and powerful.
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Electrical Issues Galore / Lemon Law
Matthew , 12/19/2020
2019 Nissan Armada SV 4dr SUV 4WD (5.6L 8cyl 7A)
19 of 20 people found this review helpful
Within the first 18 months, our 2019 Armada was towed 8 times. Eight. It happened twice right before we were leaving for vacation. It simply wouldn’t crank. It happened the first time at less than 6,000 miles. The dealer could only say it was an electrical issue somehow connected to the brake sensors. They would reset a few things and it would work for 2 months. There was later a recall that they guaranteed would fix it. Then it didn’t. Then on the eight tow, still for an electrical issue, they called in a corporate mechanic and “figured it out.” We contacted Nissan Consumer Affairs and they have officially ruled it eligible for lemon law and we are in the process of a buyback. DO NOT BUY THIS CAR.
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