Used 2020 Land Rover Range Rover Consumer Reviews
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We have a limited number of reviews for the 2020 Range Rover, so we've included reviews for other years of the Range Rover since its last redesign.
Electronic Nightmare
Chris, 06/22/2019
2019 Land Rover Range Rover HSE 4dr SUV 4WD (3.0L 6cyl S/C 8A)
49 of 50 people found this review helpful
The electronics (entertainment and climate control) started malfunctioning the day I bought the car. Dealer picked it up, gave me a loaner and took car to fix it. It apparently needed a software update - seems like that should have been on the pre-delivery check list. Ok. A week later, the lower touch screen went totally blank. Then the two knobs that control temp stopped working. Dealer picked up the car again and apparently, the lower screen was bad and needed to be replaced. Now the radio source randomly changes and the climate control (lower screen) seems to roll through random levels of working or not - I am happy that I bought this in the spring and consistent heat or A/C haven't been needed yet. Car is going back to the dealer next week to see if the third time is a charm. Will be noting to the dealer that another problem will result in initiating a Lemon Law suit. The dealer has been great and I really couldn't say enough about their responsiveness which is very much in line or even exceeding expectations (which were high given the cost of the car). If it wasn't for this issue, I would give the 2019 RR 5 stars. I love everything else about the car. Unfortunately, I seem to be getting more experience with their loaners (none of which have had a similar issue) than my vehicle.
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Car does not Start
D McKiege, 12/03/2018
2019 Land Rover Range Rover HSE 4dr SUV 4WD (3.0L 6cyl S/C 8A)
36 of 37 people found this review helpful
The car decides it will not start on a random basis. The key fob doesn't work. Has been back and forth to the dealer 4 x and they don't know how to fix it. They are no replacing the central computer for the car.The vehicle was purchased less than a year ago.
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Disappointed - not ready to be sold
John L., 03/01/2020
2020 Land Rover Range Rover P400 HSE 4dr SUV 4WD (3.0L 6cyl Twincharger gas/electric mild hybrid 8A)
61 of 64 people found this review helpful
I was very happy with my 2010 and 2012 Range Rover HSE vehicles, they were beautiful, and drove so smoothly in all 3 areas of acceleration, braking, and steering. I cannot say this about the 2020 Range Rover. Furthermore, basic interior amenities and luxuries are missing in the 2020 model. DRIVE-ABILITY: -Accelerating...In regular drive mode, it shifts 4 times in 4 seconds going from a stop to less than 20 MPH like when leaving a parking space and just driving down the row. Each shift is noticeable in lack of smoothness and is entirely unnecessary. At this speed, in moments you will be pressing the brake and then it will downshift 4 times, so 4 upshifts and 4 downshifts in 8 seconds, that makes for a miserable experience. Even if you were decelerating and then at 25mph press the gas pedal slightly, it will very abruptly downshift and delay applying acceleration and then almost seemingly to make up for the delay, really aggressively applies acceleration. -Decelerating....when going about 12 mph, letting your foot off the gas and waiting 3 seconds, the car down shifts in such a pronounced way that it feels like the brakes are being pressed. There are two people driving this car - me and the transmission. In summary, apply the acceleration and deceleration issues together and that is what you experience in regular traffic, this car spends way to much time shifting up and down, and it is especially a problem when you are slowing down and then speed up, it gets really confused, and behaves very badly jerking the car. It is not a luxury smooth experience. -Auto engine off. The feature were the car shuts its engine off when you are stopped and have your foot on the brake, and automatically starts the engine back up when you take your foot off the brake pedal is not a smooth or luxurious experience. It is the opposite, the extra rumbling and shaking of the car as the engine goes from 0 rpm to 800 rpm and at the same time engages the transmission is very miserable. Also I've only had the car for 2 months now and two times it failed to auto start and I had to press the ON/OFF button twice to then get it to restart. I guess you can thank the EPA for this, but it is really ruining the smooth luxury experience. HANDLING: -The handling in the 2020 is not as tight as the 2012. In the 2020, under minimal breaking and turning, the body dives and rolls, this is especially noticeable, at low speeds. The 2012 handling was luxurious and smooth with very little body roll. The 2020 feels like it is heavier and higher from the ground, although apparently it weighs less. INTERIOR: -There no longer is a Sunglasses holder, or anywhere like an open exposed cuby to set them. I understand that maybe in re-engineering the roof they didn't have a natural place for it, but you can't just get rid of it, sunglass holders exist cars for a reason. Humans still have eyes and still wear sunglasses while driving cars. -The Glove box won’t stay open, why the heck would it be designed that way? You have two use two hands to hold it open while you try to grab something out of it with your other hand. -There is no visible accessible storage without having to open compartments which makes trying to put an item away or retrieve an item a real chore. Specifically people would have a phone and/or some other small item. Currently you have to put it in a cup holder, or open up compartments to put it somewhere and then you cannot easily access it. -The center console storage is awkward to open and is mostly behind your body, making it incredibly awkward to fully open it and then to place items into it or retrieve items from it. -The center console has a flat shelf under the armrest which is really useless and just becomes another barrier to just getting to the actual deep storage. The flat shelf under the armrest is really useless, it does not even have a lip around it to hold items in. Where do you even put a pen? It seems to have a sticking surface on it, maybe for a phone, but again, it is incredibly awkward to open the arm rest where your elbow is now behind your body, then lift your arm over it, to put a phone in and then close it. Horrible design. -The base of the seats no longer have bolsters on the side - they used to. So now there is nothing to keep you laterally in the seat. You legs will tend to splay outward and you can slide side to side in the seat. -The touch screen is slow to respond. Often you need to make a point to press and hold for a second just to make sure it registered your press. I've contacted Range Rover about this all and they just say that is the way the car is designed and there is nothing wrong with its behaviors. Ugh. The frustrating part is that you don't really notice the problems until you do a lot of braking and accelerating which you only do in rush hour bumper to bumper slow traffic which you don't get to test when at the dealership.
3 mo after buying new RR p400e, still at service
MUSTAFA BAKIR, 09/05/2020
2020 Land Rover Range Rover P400e HSE 4dr SUV 4WD (2.0L 4cyl Turbo gas/electric plug-in hybrid 8A)
19 of 19 people found this review helpful
My new 2020 RR PHEV I bought on 6/18/2020 from Official dealer in Atlanta GA had engine light turned on when I came back home, still turned on after 3 times back to dealer service with changing different parts. Now has been at service 4th time for last month and they said that all this model cars in the world will be recalled for new hybride software that will be ready at the end of September 2020. 3 months after buying a new very expensive car, still stuck to service. Dealer said that JLR refused replacement because any car they replace will need the same software update all p400e models in the world will be recalled.
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Beautiful car, electronic horror show
Adam Lippes, 11/15/2019
2019 Land Rover Range Rover Supercharged LWB 4dr SUV 4WD (5.0L 8cyl S/C 8A)
30 of 31 people found this review helpful
From day 1, the electronics of my 2019 Range Rover LWB have been off. Random warning lights, AM radio always playing at top volume on start up, screens not turning on, lethargic interface, should I continue. It’s been In the shop twice. “Oh, there was an update,”’only to the leave with even more issues. And today “cruise control unavailable.” What does that even mean. Clearly, LR over reached with their electronic play and I’m left with a 125$k vehicle I’d love to get rid of.
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