A functional interior, ample passenger space, strong powertrain and a well-controlled ride all contribute to the 2004 Ford Explorer's well-deserved reputation as a practical midsize SUV with few faults.
by arizonapants on May 10, 2012 Vehicle: 2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)
When I first got this vehicle, I really liked it.
After 8 years and 85,000 miles, I am ready to move on.
Too many small problems like the visors that keep breaking, the cracked plastic on the back hatch, and a couple expensive repairs that should not have been necessary.
I take good care of my vehicles and do all the maintenance.
It's just some poor build quality starting to show through. Almost every 2004 Explorer has had these same problems and Ford will not acknowledge them nor address them.
It's too bad because other than these annoyances it really is a nice vehicle.
by rks on Feb 24, 2010 Vehicle: 2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)
We have had overall good luck with our Explorer. The major problem is that many plastic parts have failed which require costly fixes. Both plastic anchors on the right and left sun visors broke which resulted in the complete replacement of the visors. The plastic lift ring on the floor cover broke which required a whole new cover. The most annoying piece of plastic that has broken twice ($350) has been the plastic panel just below the rear window. I have noted that many Explorers are driving with this piece broken. Ford has a "policy" not to replace them which leads me to believe that Ford is not living up to its reputation as customer friendly.
by Matt on Jan 26, 2010 Vehicle: 2004 Ford Explorer Eddie Bauer 4WD 4dr SUV (4.6L 8cyl 5A)
I bought this car with 40,000 miles on it and with service records. 6 months later the Transmission was shot and I spent $2,300 having that rebuilt. 18 months after that the Transmission is starting to slip and the service engine light is on. All I want to do is trade in this hunk of junk for something that isn't going to make me worried that I am going to have to drop $2,000 every year or so on repairs.
Ford's AdvanceTrac electronic stability control that was previously available on V8 models only is now available on all models, except the XLS and XLS Sport and all AWD models. The NBX version now comes standard with the off-road package and "NBX" tailgate badging, and can be ordered with a moonroof. Limited and Eddie Bauer models get a quad bucket seating option when equipped with the third-row bench, which adds second-row buckets and a floor console. Family buyers of the 2004 Ford Explorer should note that the optional rear air conditioner no longer requires the purchase of the third-row seat. Finally, a tire-pressure monitoring system is now standard on XLS Sport and higher trim levels, and a rear cargo shade is optional on XLT, Eddie Bauer and Limited models.