2014 Jeep Grand Cherokee, Ram Trucks Recalled for Instrument-Cluster Defects | Edmunds.com
ADVERTISEMENT

2014 Jeep Grand Cherokee, Ram Trucks Recalled for Instrument-Cluster Defects


Just the Facts:
  • Chrysler is recalling 142,800 vehicles, including the 2014 Jeep Grand Cherokee and 2014 Ram 1500, 2500 and 3500, because of instrument-cluster defects, the automaker said on Tuesday.
  • Jeep dealers will update the instrument-cluster and ABS module software on the affected Grand Cherokees.
  • Ram dealers will update the instrument-cluster software on the affected Ram trucks.

AUBURN HILLS, Michigan — Chrysler is recalling 142,800 vehicles, including the 2014 Jeep Grand Cherokee and 2014 Ram 1500, 2500 and 3500, because of instrument-cluster defects, the automaker said on Tuesday.

The recalls are two separate actions. Chrysler said it is not aware of any accidents or injuries related to either recall.

In the case of the 2014 Grand Cherokee recall, Chrysler says it will upgrade software that controls instrument-cluster lighting and active chassis systems.

"Chrysler Group quality-control personnel observed reports of random warning-light illumination and instrument-cluster blackout," said Chrysler in a statement. "Both events occurred infrequently and appeared to resolve themselves by turning the vehicle's ignition off and then on. However, regulatory compliance requires that clusters display complete information that is clearly legible."

Chrysler engineers also discovered "an issue" in the vehicle's antilock braking system or ABS module that affects the instrument-cluster display.

"The issue also has implications for the vehicle's ABS and electronic stability control systems, but Chrysler Group is unaware of any reported problems involving either," the automaker said.

Jeep dealers will update the instrument cluster and ABS module software on the 2014 Grand Cherokee. The recall affects 91,559 vehicles in the U.S. The rest are in Canada, Mexico and outside the NAFTA region.

The Grand Cherokee recall begins in November.

In the case of the 2014 Ram recall, in-plant quality-control personnel discovered instrument-cluster backlighting may function intermittently on certain vehicles. Chrysler says vehicle performance is "unaffected." Chrysler is recalling an estimated 10,800 Ram trucks, most of which are in dealer hands.

"Chrysler Group engineers investigated and discovered the digital memory in some instrument clusters may not activate as intended," the automaker said.

The Ram recall begins in November.

Owners can contact Chrysler at 1-800-853-1403.

No information about either recall is posted on the Web site of the National Highway Traffic Safety Administration due to the government shutdown.

"Due to a lapse of Federal Government funding, NHTSA is unable to post any new recalls after close of business September 30, 2013," the agency said in a statement.

"Recall searches will remain available but are only current as of that time. Consumers can continue to file safety defect complaints via this Web site, but they will not be evaluated by NHTSA staff until funding and services are restored."

Edmunds says: It's going to take a month to get these Chrysler recalls going, but if you experience a problem with your vehicle, it's best to take it into the dealer immediately.

ADVERTISEMENT
Leave a Comment
ADVERTISEMENT

Other Vehicles to Consider

ADVERTISEMENT

New Car Reviews and Road Tests

ADVERTISEMENT
ADVERTISEMENT