2014 Jeep Grand Cherokee, Ram Trucks Recalled for Instrument-Cluster Defects | Edmunds.com
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2014 Jeep Grand Cherokee, Ram Trucks Recalled for Instrument-Cluster Defects


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Just the Facts:
  • Chrysler is recalling 142,800 vehicles, including the 2014 Jeep Grand Cherokee and 2014 Ram 1500, 2500 and 3500, because of instrument-cluster defects, the automaker said on Tuesday.
  • Jeep dealers will update the instrument-cluster and ABS module software on the affected Grand Cherokees.
  • Ram dealers will update the instrument-cluster software on the affected Ram trucks.

AUBURN HILLS, Michigan — Chrysler is recalling 142,800 vehicles, including the 2014 Jeep Grand Cherokee and 2014 Ram 1500, 2500 and 3500, because of instrument-cluster defects, the automaker said on Tuesday.

The recalls are two separate actions. Chrysler said it is not aware of any accidents or injuries related to either recall.

In the case of the 2014 Grand Cherokee recall, Chrysler says it will upgrade software that controls instrument-cluster lighting and active chassis systems.

"Chrysler Group quality-control personnel observed reports of random warning-light illumination and instrument-cluster blackout," said Chrysler in a statement. "Both events occurred infrequently and appeared to resolve themselves by turning the vehicle's ignition off and then on. However, regulatory compliance requires that clusters display complete information that is clearly legible."

Chrysler engineers also discovered "an issue" in the vehicle's antilock braking system or ABS module that affects the instrument-cluster display.

"The issue also has implications for the vehicle's ABS and electronic stability control systems, but Chrysler Group is unaware of any reported problems involving either," the automaker said.

Jeep dealers will update the instrument cluster and ABS module software on the 2014 Grand Cherokee. The recall affects 91,559 vehicles in the U.S. The rest are in Canada, Mexico and outside the NAFTA region.

The Grand Cherokee recall begins in November.

In the case of the 2014 Ram recall, in-plant quality-control personnel discovered instrument-cluster backlighting may function intermittently on certain vehicles. Chrysler says vehicle performance is "unaffected." Chrysler is recalling an estimated 10,800 Ram trucks, most of which are in dealer hands.

"Chrysler Group engineers investigated and discovered the digital memory in some instrument clusters may not activate as intended," the automaker said.

The Ram recall begins in November.

Owners can contact Chrysler at 1-800-853-1403.

No information about either recall is posted on the Web site of the National Highway Traffic Safety Administration due to the government shutdown.

"Due to a lapse of Federal Government funding, NHTSA is unable to post any new recalls after close of business September 30, 2013," the agency said in a statement.

"Recall searches will remain available but are only current as of that time. Consumers can continue to file safety defect complaints via this Web site, but they will not be evaluated by NHTSA staff until funding and services are restored."

Edmunds says: It's going to take a month to get these Chrysler recalls going, but if you experience a problem with your vehicle, it's best to take it into the dealer immediately.

Comments

  • stan_dupp stan_dupp Posts:

    I am offended by that prepared statement from the NHTSA. Obviously, there is not one single patriot there who would lift a finger, solely for the good of the country.

  • dukeofnada dukeofnada Posts:

    Jeep Grand Cherokee-Overland 2014, 3.6L, Automatic, leased by Blevin Brothers, Potsdam NY to a Disabled Veteran with a neck and brain injury backed up with PTSD. I was feeling well enough, finally, to purchase a New Vehicle (my first) capable of getting me back into the woods and out again, but it required certain "Bells and Whistles" to calm the Soul of Someone who's Best Friend was no longer their Brain.

  • dukeofnada dukeofnada Posts:

    Jeep Grand Cherokee-Overland 2014, 3.6L, Automatic, leased by Blevin Brothers, Potsdam NY to a Disabled Veteran with a neck and brain injury backed up with PTSD. I was feeling well enough, finally, to purchase a New Vehicle (my first) capable of getting me back into the woods and out again, but it required certain "Bells and Whistles" to calm the Soul of Someone who's Best Friend was no longer between their ears. Except for the PTSD the above was made very clear to the salesperson right at the "Handshake". Two weeks later I left the lot in a "?Leased Vehicle" with a Top End 10 ton Winch (trailer hitch mount) and would add later (in my mind) the same hitch to the front for having two options. In my Driveway sits a "Moral Dilemma" with 800 miles on it (9/27/13 thru today 1/9/14) and I can't get rid of it because some Idiot Bank actually leases vehicles meant to bang around in the "WOODS". This "8th Grade Shop Project" may or may not kick into Four Wheel Drive when called for. When trying Down Hill Assist (low range 5mph) the first time. It didn't maintain speed, it slammed on the brakes causing the "Cjeep" to slide right eating up my clearance and damaged both doors and rear quarter panels (Leased, gotta fix). The rear warning system decided to not work going to and from the store and backing into the Drive I heard a small noise (Lilac Bushes) no, a piece of trim just replaced a week ago. I realign and back in waiting for "Beep's" hear clunk, 6" of paint removed from "Cherry 2001, 30 thou Mustang" and find trim in Drive. Here is the one that brings this to my Dilemma. From a start accelerating to 60 at 50 the transmission locks up, the Engine Lug's almost stalling, speed drops at least 20mph (no brake lights), I'm looking for an off when the "TrannY" finds a gear it likes "?", the Engine roars back to life and I'm doing 60. All of that, best guess, 4 seconds. I finish drive home having visions of Highway's and Entrance Ramps I've used during life. Take to Dealer again, again, again, etc. and each time "Computer Says "Nothing to See Here". Now I'm not saying Chrysler has 12 yr. olds building their computers, but I do know a few 12 yr. olds that could make their Computer's say that the Flap has a problem on my "Cjeep's" Left Wing.

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