Used 2010 Buick LaCrosse CXL Sedan Consumer Reviews - 45 Car Reviews | Edmunds
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2010 Buick LaCrosse Sedan - Consumer Reviews

Average Consumer Rating

45 Total Reviews

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Buick Lacrosse- A fancy name for LEMON
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By David
on

Vehicle

2010 Buick LaCrosse Sedan CXL 4dr Sedan (3.0L 6cyl 6A)


Review

This car is a hollow soulless plastic shell on an overpriced and underpowered piece of crap. The car comes equipped with Tiptronic shifting. However, having owned a Honda with tiptronic shift, this is more for show than actual delivery of performance. At 22,000 miles, this car had sensor issues with the traction control, stabilitizer and the Emergency brake. While driving the car, the sensors sent a slipping wheel message to the car and made the car go from 10 mph to 0 without warning. There are 60 service bulletins about this car and 50 are related to the Traction Control and Parking Brake sensors being activated, however the GM garage was unable to fix the car in less than 4 weeks and they even tried to talk me into trading out of the car when it appeared they were unable to fix the car after 15 days. Having owned a car with 195 HP and this one advertising 260 hp, this car is slow to accelerate and it seems kind of hollow without much power. Had it been priced at $18,000 brand new and not $38,000 brand new it would have been more appropriate.


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Loved it until...
4 of 4 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By Mark from Franklin
on

Vehicle

2010 Buick LaCrosse Sedan CXL 4dr Sedan (3.0L 6cyl 6A)


Review

Overall the style, ride and comfort is awesome. Then came the repairs! It started with an issue regarding the sun roof. Out of no where it would not fully close. I noticed it on the highway at greater speeds than on city streets. No leaks but whistling. Brought it to the dealer and they "reset" the computer stating it was misreading alignment in sensors. Problem solved...sort of. 3 times this happened along with them reseating the entire sun roof unit. It happened again after the reseating and then they stated the next try possibly costing me $$ because they needed to bring in a GM consultant at a cost. After MANY back-and-forths we agreed to let him at least look at it before deciding on a course of action. He said that they didn't follow the service bulletin properly and pointed out the instructions state to remove glass from frame BEFORE reseating sensors, aligning the frame then reinsert glass. OOPS! Can't make this up. All is fine.

The above was not the "car's" fault but the stooges working on it. The straw that broke the camel's back? At 59K miles (still under warranty thankfully) it required a Catalytic Converter on Bank 1. Here I am at 96K miles and I need the same Cat replaced and it is NOT under warranty! $1K!

Also - Rear Hub & Bearing at 70K miles!, Front hub & Bearing at 80K miles, and the brakes seem to need replacement a whole lot more often than my Lincoln. Going back to Lincoln...thanks for nothing Buick!


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Best of the best
11 of 11 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By andrew_s1
on

Vehicle

2010 Buick LaCrosse Sedan CXL 4dr Sedan (3.0L 6cyl 6A)


Review

I am in my mid-20's and find this to be one great looking car!
I have driven BMW's & Cadillacs before and the Lacrosse is way ahead of the competition.

The Styling is great inside and out and very comfortable.


Best Features

Air condition seats, heated steering wheel, backup camera, touch screen navigation, remote start, built in hard drive to store music, and more!


Worst Features

none


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Steering Issues
2 of 4 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By mcoleman22
on

Vehicle

2010 Buick LaCrosse Sedan CXL 4dr Sedan (3.0L 6cyl 6A)


Review

After 5 attempts to fix the steering issues over 6 months, the Buick dealership has not been able to repair the defective steering issues. They have even brought in a GM Engineer with no success. They just keep asking for me to bring the back the car for another try - like a race pit stop.

Since Buick has not admitted the problem cannot be fixed. I have sought help from the BBB Auto Line (http://www.bbb.org/us/auto-line-lemon-law/) . Based on the customer service that I have received from the Buick Warranty Department, I imagine that I will end up in court. I will be parking the car, so I do not go over the 50,000 warranty and buying a foreign car.


Worst Features

Honor the warranty


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Buick and Their Dealerships Have Issues
2 of 2 people found this review helpful
Performance
Comfort
Fuel Economy
Fun To Drive
Interior Design
Exterior Design
Build Quality
Reliability
By austin1982
on

Vehicle

2010 Buick LaCrosse Sedan CXL 4dr Sedan (3.0L 6cyl 6A)


Review

My 2010 Lacrosse had issues from day 1 and the dealership in Delaware OH would not assist.
I had to take it to another dealership to get the answers as to why the car pulled so badly.
It had been dropped when taken off of the car carrier.
They said this was common for that dealership.
Once that was fixed the electrical system started to go.
The sun roof just stopped working, the phone came on for no reason and the radio would change stations on its own. But none of this was consistant and never happened when left at the dealership.
The quality of this vehicle was poor and the dealerships unresponsiveness is unexceptable.
I'm done with GM products.


Best Features

The ride.


Worst Features

Fix the electric issues. Provide a large enough engine to pull this heavy vehicle. It was almost impossible to merge in heavy traffic. Train your delaerships on how to deal with the public and not try to rip you off at each turn.


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