Skip to main content

Used 2011 Volkswagen Jetta Consumer Reviews

4.1 out of 5 stars
87 reviews
2...

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Factory defects from factory

luisdiaz, 05/15/2011
2011 Volkswagen Jetta SE 4dr Sedan (2.5L 5cyl 6A)
30 of 32 people found this review helpful

Bought a new 2011 jetta se from day one car pulling and drifting to right. Dealer said it was out of alignment and rotated tires with only 250 miles on car. Still drives toward right side. Took in two more times, they said nothing they can about it. Tested another demo car same thing looks like a factory defect. Have filed for lemon law. Buyers beware of this factory problem it will eat your tires up. Miami, fflorida owner.

Report Abuse

2.75 out of 5 stars

Long term value

javoice, 11/29/2011
2011 Volkswagen Jetta TDI 4dr Sedan (2.0L 4cyl Turbodiesel 6AM)
28 of 30 people found this review helpful

Let's see what I should say about this car: with $10,000 HPFP failures, sunroofs which doesn't close, doors which doesn't shut right, intercooler's which ice up in cold weather, rear cupholders which get stuck even after dealer fix it and more Fact: no car is perfect but also the fact is how many cars are out there which can devlep a mechanical failure which cost more than 1/3 of the price of the car to fix it? Another sad fact is the company which doesn't take responsibility to admit to the problem and blames the poor quality fuel. It is not like that the fuel quality was good here before! I made a mistake to buy one. That's all! READ VW FORUM

Report Abuse
4.63 out of 5 stars

EXCELLENT car, but not without a few caveats.

kmck, 06/11/2011
2011 Volkswagen Jetta SEL 4dr Sedan w/Sunroof (2.5L 5cyl 5M)
19 of 20 people found this review helpful

I bought this car after much deliberation and test driving numerous other models. This car is, by far, the best car for the money, and overall I love it. I have only a couple issues. 1) the car is pretty underpowered when the A/C is running. I like zippy, and would expect a little more zip, but it's still pretty good overall. 2) THE NAVIGATION SYSTEM. Dear Jesus. It's not terrible, per say, but it needs some bug fixing STAT. Sometimes trying to find a specific address is a pain. Oh, and the iPod connector supplied in the glove box is a little iffy at times. It lags when switching songs, every so often it will glitch and not play, but overall these are very small issues.

Report Abuse

4.38 out of 5 stars

New Owner

excalibur4, 06/07/2011
2011 Volkswagen Jetta S 4dr Sedan (2.0L 4cyl 6A)
10 of 10 people found this review helpful

Just took delivery of a new Jetta 2.0 6 speed auto. Almost canceled the booking after doing my research and reading all the negative reviews on this car! Was concerned especially on the power output of only 115bhp compared to the Civic or even the City. But since using it for almost 2 weeks, the power delivery is good and unbelievable for an "outdated engine model". I reckon the engineers at VW did a good job. Bottom line, read the reviews from the end user who use it day to day instead of the pros who may test drive it for a couple of hours and form an opinion!

Report Abuse

1.25 out of 5 stars

I will never buy VW again

brookem0517, 06/23/2014
2011 Volkswagen Jetta SE 4dr Sedan w/Convenience (2.5L 5cyl 6A)
15 of 16 people found this review helpful

My Jetta's engine completely shuts off while driving. It has happened 4 times in the last year. I take it to the Volkswagen dealership and they tell me there is nothing they can do about it. It really upsets me I have not even had my car for 3 years and it is not reliable. I am scared to drive because I don't know when my car is going to randomly shut off. This is a huge safety issue. This issue could cause me to be in an accident. I was always a huge Volkswagen supporter and thought I would always drive a Volkswagen, but now I am questioning that. I am so disappointed about the quality and reliability of my car and the fact that no one seems to care.

Report Abuse
2...
Items per page:
5