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Used 2018 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A) Consumer Reviews

4.2 out of 5 stars
25 reviews

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2 out of 5 stars

Great car but the drivers seat is the worst!!!!

Tricia, Boston, MA, 08/26/2019
Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
4 of 4 people found this review helpful

I had a 2018 Toyota Highlander XLE AWD. I loved the car, features, and how it drove but.... the drivers seat killed me. I had left hip, back and neck pain. Thought it was just me until I drove someone else's car and had no pain. The seat was very uncomfortable on short rides as well but the long rides were the worst. It was a sad day for me to have to turn the Highlander in for a new car because I have owned a Toyota for over 35 years. The leather seat was very firm and it felt like you were sitting on hard plastic. Other than the pain caused by the drivers seat... the car worked great for my needs. Maybe if they fix the seat issue I will be back to Toyota

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

A good value

Phil, Sr., Londonderry, NH, 02/12/2018
Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
7 of 9 people found this review helpful

This car is a step up from my old Honda Accord in terms of comfort, safety, noise, and handling. Very good construction & interior quality in addition to numerous safety features. So far, it's everything I expected in a Toyota.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Not in Mini Van Hell Anymore

KEG, Cambridge, MA, 02/01/2018
Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
10 of 14 people found this review helpful

Test drive other SUVs and do your homework. Find a dealer you like. After 9 years with the same dealer we went to another. Best decision ever.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Fuel Pump Recall

Recall on 2018 Highlander, Newman, CA, 12/26/2020
Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
9 of 13 people found this review helpful

The 2018 Toyota Highlanders (possibly 2019) have a recall on the fuel pump according to the Department of Transportation for which there is no remedy at this time. This could be a mechanical problem and a potential safety issue according to their notice.

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5 out of 5 stars

Highlander rates high in my book

N ODell, Katy, TX, 10/20/2018
Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
3 of 4 people found this review helpful

Love the car so far! Comfortable for in town and on the highway. We have owned the car for a little over a week and I’ve driven 1,000 miles so far. If you want to tow anything with the Highlander do your homework. We found limitations not fully explained by Toyota or staff. One of the reasons we changed to the AWD model. We love the lane departure feature but we are not completely sold on the stop/go feature adding value. Two ideas or hopes for future models would be a tailgate button on the dash or overhead, currently have to use the remote or hatch door button and option for a digital speedometer on the dash Camary offers it but we haven’t located it so far on the Highlander. My daughter and I reviewed cars separately for purchase and we both selected the Highlander.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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