Used 2020 Toyota Highlander Hybrid Consumer Reviews
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W, 01/15/2022
updated 01/18/2024
2020 Toyota Highlander Hybrid XLE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
3 of 3 people found this review helpful
My fourth Highlander is very disappointing. Feels cheap. Noisy cabin. Loud engine. Seat backs rattle. Cost cutting details like fake leather and no more opening back window. Too bad. Will look otherwise next time. Excellent gas mileage. Dependable. 53k miles at this update..still efficient and dependable but disappointed otherwise.
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Love this car
Jc, 09/22/2020
2020 Toyota Highlander Hybrid XLE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
6 of 8 people found this review helpful
Have had Toyotas for years, siennas, older model highlander, and the last one was a rav 4 hybrid. As the kids were getting older we thought we could transition to a smaller car but RAV4 was too small for our tastes. Just upgraded to the Highlander hybrid. Love the feel of the car, ride is very smooth and quiet, and gas mileage is amazing! Although this one is a four-cylinder, and the pep is not quite what a six cylinder used to be, it’s still fine and a small trade off considering the gas mileage. Definitely recommend
2020 Toyota Highlander Hybrid for sale near you
3 of 16 listings
- LE 4dr SUVMSRP: $27,76329 mi away
- Limited 4dr SUVMSRP: $27,63329 mi away
- XLE 4dr SUVMSRP: $28,29127 mi away
See all 16 listings
Fun and functional SUV!
RV, 06/25/2020
updated 01/04/2021
2020 Toyota Highlander Hybrid LE 4dr SUV (2.5L 4cyl gas/electric hybrid CVT)
16 of 25 people found this review helpful
This SUV has a premium, Mercedes-like, feel. The handling and general vibe is very good. I do mostly highway driving. The overall gas mileage is 38mpg right on the nose, as advertised. I was dismayed that the dealership would not install a Toyota tow hitch and when i went to Uhaul, I learned that Uhaul would only guarantee their tow hitch to 5000 lbs of tow weight. the vehicle is rated at 7500 lb. The guy at Uhaul said that as a practical matter the Uhaul hitch was pretty much identical to the Toyota hitch, so i went ahead and had the Uhaul hitch installed. The interior layout and roominess are good but I must admit i have not even looked at the third row of seats. The electronics are great because of Apple Carplay. The infotainment screen is easy to see and easy to read. I guess the only beef I have is that the LE model lacks heated seats, a good feature here in Washington state, but it has the silly rear gate power booster, which is a nuisance. I think the features should include heated seats and exclude the power rear gate, which causes more problems than it solves. I have now driven my HH for 7 months and it continues to be a solid rig with no real problems.
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Great car
Luis Murano, 02/26/2021
updated 02/27/2023
2020 Toyota Highlander Hybrid Platinum 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful
13k miles. Loving it so far. Performance while driving on highways could be better (I still miss the V6 from prior versions) as average speed of 80-90 decreases the MPG from regular 32MPG to 23MPG... so engine is getting stressed. Updated: 37k miles Still a great car, with all bells and whistles. I take it to multiple cross country road trips with no concern with reliability. I am not planning to get a new car, unless they release a PHEV version of either the Highlander, Grand Highlander or Lexus RX. But overall, what an amazing car!
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Stunningly Efficient
Hemy, 01/12/2021
2020 Toyota Highlander Hybrid Limited 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
2 of 3 people found this review helpful
The New Stunning body styling of the Highlander Limited along with its Hybrid Efficiency accompanying the comfortability of a car makes a Seven Passenger SUV at 36 miles to the gallon a Stunningly Efficient vehicle.
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Get mpg get 34.3 and going up use eco mode
Josh Foley, 09/07/2020
2020 Toyota Highlander Hybrid Limited 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
3 of 6 people found this review helpful
Eco mode saves gas lill slow to accelerate but im ok with. 😃
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Permanent Motion Sickness
MissDee, 09/11/2020
2020 Toyota Highlander Hybrid XLE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
18 of 45 people found this review helpful
I upgraded to the Highlander Hybrid from the Prius because I wanted more space, I was tired of crouching soooo low to get into the Prius, as well as tired of bending over to get things in and out of the car. The 2020 Highlander Hybrid is indeed beautiful and well designed. It feels luxurious. I love the second row bucket seats and the surprisingly roomy third row seats. However, the ride for both the driver and passengers is nauseating. It feels like the wheels are in a weird place, offsetting the overall balance of the car. Have you been on a 747 with the wind blowing like crazy? That's what the driving experience of the Highlander feels like... you are gliding with only a little control. The body kind of sways while you're driving, especially at low speeds. It's discomforting. You feel zero connection to the road which some people like. I now realize that's what I did like about the Prius (and my previous non-Toyota vehicles) - you feel a direct connection from the steering wheel to your feet to the road. You don't get that with the Highlander. If you like the feeling of driving a marshmallow with mushy brakes and chronic nausea then this car is for you. I'm personally counting the days until my lease expires.
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Was hoping for something better
Mary T., 05/18/2020
2020 Toyota Highlander Hybrid XLE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
14 of 43 people found this review helpful
As a lease-to-buy soon to be owner of a 2016 Highlander XLE 6-cylinder (gas) vehicle, I was excited to turn my 2016 in, and buy a 2020 Highlander Hybrid. Although happy with some improvements, i.e. the rear of the 2020 is more linear and less pinched as well as increased cargo space/increased length, I was unhappy with the following: 1. They have removed the rear window pop-up option. This was so convenient for putting items in the back cargo area without having to raise the rear gate. 2. Overall handling not as nice as the 2016. 3. Buttons and interior seem cheaper than the 2016. 4. It is not offered in jade metallic (green) - a no-no for a hybrid car! 5. Although a price of roughly $44K makes it fairly competitive when compared to other, costlier hybrid SUVs, Toyota is not offering 0% financing at this time - tough for people with financial insecurity due to COVID-19. Together with the fact that I was over the mileage allocation on my 2016 + other potential penalties, I had no choice but to buy my old 2016 instead of buying new. I will wait for a better sport utility vehicle to be produced. If it is the Highlander (in a few years), with all of these missing features, then I will be very happy.
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Great car
Ami, 04/25/2021
2020 Toyota Highlander Hybrid XLE 4dr SUV AWD (2.5L 4cyl gas/electric hybrid CVT)
1 of 1 people found this review helpful
I’ve had my car (XLE hybrid) for about 3 months now and I still love it. It’s probably my best major purchase in the past decade. Pluses: * It gets good mileage (34.4 and climbing with mostly city/suburban drives). * It drives smoothly and very quietly, which is a noticeable contrast from my previous Subaru Outback. * It’s roomy- we’ve used the third row a few times now successfully, and when folding the third row you get huge trunk space. * I also like the easy switching from Eco mode, which I use most of the time, to sports mode when merging into a highway. Minuses: * At least the XLE doesn’t come with a hitch, which I was surprised by given its size. Installing one would cost about $1000 including labor. * No seat memory in the XLE and below, but wasn’t worth the steep price difference to get the Limited * We’ve had a few glitches with AirPlay and Bluetooth, though mostly they work just fine. That said, those are relatively minor things for me at least.
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Needs Rebadging as a Yaris
W. Chapuis, 12/05/2020
2020 Toyota Highlander Hybrid XLE 4dr SUV (2.5L 4cyl gas/electric hybrid CVT)
7 of 22 people found this review helpful
This 2020 is my fourth Highlander and it ain’t the same car. Toyota pulled a fast one and downgraded with cheap interior plastics, intrusive road noise and extremely loud 4cyl engine. Softex seats just another way of saying cheap. Radio has almost no bass. Pop up back window is gone too. If it was a Yaris at least I would have been warned. These money saving techniques are a bad move for Toyota.
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