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Used 2018 Toyota Camry Hybrid XLE 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT) Consumer Reviews

3.6 out of 5 stars
30 reviews

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2 out of 5 stars

Poor Technology

DJ, Stow, OH, 01/13/2018
Toyota Camry Hybrid XLE 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
16 of 19 people found this review helpful

Toyota’s decision to use your cell phone for GPS has left customers stranded. Scout GPS Link & Entune no longer provide map view GPS and drains your minutes. In addition, Entune is clunky & fails to sync with the car at least 50-75% of the time. Absolutely horrible. Look at the Honda Accord if GPS & technology mean anything to your purchase.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Sorry I Bought This Car - Update 12/2019

Alex in Moscow, Moscow, ID, 06/02/2018
updated 06/06/2022
Toyota Camry Hybrid XLE 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
18 of 22 people found this review helpful

UPDATE: JUNE 2022: Still have the car. Mechanically it's been great and they finally gave up on the entire Infotainment System so that's pretty useless as originally purchased, but the addition of Apple compatibility has made it functional through my iPhone for maps and other apps. UPDATE: December 4th, 2020: Into my 3rd year and the car has not had any mechanical issues and he holding up well. There have been several more update to the infotainment system which have greatly improved it's functionality although I rarely use it because on this car it's like a patch and not very seamless. I have softened somewhat to the initial frustration, but will probably hold this car for 1 year and more to a new car and perhaps a new brand. Toyota's warranty is now only 2 years and most others are longer. I used to have service covered free for 3 years so that's a change that could drive me elsewhere. UPDATE: December 4th, 2019: I've had the car now for 2 years and some things are really better. It's comfortable and it gets great mileage. The infotainment system finally has been upgraded. I had to bring it in for a few hours and about a year ago (a year from purchase) they added new firmware and then about 6 months ago they added Apple compatibility, so both those things are great. Unfortunately, the updates are patches so they are sometimes unreliable or fail completely, but I still get auto upgrades and it's much better than when I purchased it. Outside the technology, the car is fine, safe and comfortable. I will be wary in a bout a year when I'll start looking for my next vehicle. I don't think Toyota did a very good job handling this whole problem. Some communication and update information would have been great. ORIGINAL REVIEW:As a several decade long Toyota Camry fan I immediately jumped on the bandwagon and purchased this car in December as they were coming available. I made a mistake. For my first time ever, this Toyota was not ready for prime time. As several people mention the infotainment system which also controls the navigation (an $1800.00 mandatory option) is useless. This also effects all Bluetooth and phone operations which won't work compounded if you have an Apple iPhone. Forget it altogether as the car is barely compatible with anything Apple. I also live in a rural area and everything depends on data which I don't get well or at all in certain area deeming the navigation inoperable when it even works at all. Yes - it rides well and I have no doubt it's a safe and reliable car, but since I bought this top of the line for it mileage and "toys" I'm totally disappointed in both the car and Toyota who will not acknowledge their mistakes. It is the only Camry that they went to the Scout system which the worst. The mileage claim is 49, but that's only the LE model. This car gets 39-41 - terrible for a hybrid. I've talked to the dealer and they "try" to care but they don't and at this point I'll hold on for a year to get some value and then move on to a different brand. So disappointed in this model of what was a favorite car of mine - so sorry I turned in my 2013 on this horrible "upgrade".

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

miscalculation

Hermanator, Plainview, NY, 05/13/2018
Toyota Camry Hybrid XLE 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
5 of 5 people found this review helpful

Toyota certainly miscalculated when they decided to forgo a true on board navigation system for their own terrible system. Scout is a phone based system but the better phone nav apps are unavailable, only the oversimplified and inadequate Scout The entune 3 system does not work with the current apple ios systems. When the phone is tethered to car, the totally inadequate scout maps are available but the other entune 3 apps are NOT. To get the other included apps the phone must be unattached and Bluetooth is used. The claim by Toyota that their system will not encourage distracted driving is completely false as to use the entune 3 system the phone must be connected for navigation and unattached for all other entertainment apps, Pandora etc. Distracting to say the least as the driver must plug in and out constantly as you drive, It may be true that Apple has sabotaged entune 3 because Toyota refused to use car play prior to the 20118 model year. Why did Toyota not use apple car play? They state it is to discourage distracted driving, It more realistically involves licensing fees. If you want a true navigation system and useable internet entertainment apps DO NOT GET THIS VEHICLE.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
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4 out of 5 stars

Great car but Entune/Scout Navigational terrible

Will Kroeger, Bellevue, NE, 04/07/2018
updated 11/09/2020
Toyota Camry Hybrid XLE 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
5 of 5 people found this review helpful

I love this car! It is comfortable and fun to drive. We had to get use to the Hybrid features - many displays that show how you are doing on fuel mileage. We get 42-45mpg on trips (in Standard Mode) and get 43mpg in the city (in ECO MODE). ECO mode results in a slower acceleration rate. I find the Lane control has a better warning and softer correction force than other cars I test drove. The update to the navigational system to work with Apple Play is great compared to the old system.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Great Car But....

KLM, Virginia Beach, VA, 12/22/2017
Toyota Camry Hybrid XLE 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
5 of 5 people found this review helpful

The only available navigation system for the 2018 Camry Hybrid uses a method that has to interface with your smart phone. The Toyota Entunes 3.0 App is not compatible with all smartphones. I would recommend fully testing the navigation system before purchasing the vehicle. Other than that the vehicle is great.

Performance
4 out of 5 stars
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