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Used 2018 Toyota Camry Hybrid XLE 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT) Consumer Reviews

3.6 out of 5 stars
30 reviews

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4 out of 5 stars

Hybrid Camry XLE

mthopper, Irwin, PA, 10/11/2018
Toyota Camry Hybrid XLE 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
7 of 7 people found this review helpful

Toyota tends to discriminate against hybrid buyers, when it comes to features and car style. I traded a 2013 Prius, which had more functionality than the 2018 Camry Hybrid. The dealership did not tell me that a new cell phone was required to operate the GPS in the dash until after I signed the paperwork, requiring me to go out and buy a new one, adding another $1000 to the price of the car. Apparently, gas models have built in GPS, but hybrids require a cell phone. The GPS in my 2013 didn't require a phone; it just worked well as a supplement when my cell phone GPS lost cell signal. Now, I don't have that back up in rural areas. The "Scout" app needed for the GPS tracks you everywhere you go, a privacy concern, and it burns up your phone battery. I am not happy that Toyota has cheapened its technology. I actually wanted the SLE body style, but that didn't come in a hybrid. On the flip side, the safety features and intuitive headlights are great. The charcoal-colored leather seats are beautiful and comfortable. The dashboard style is unimaginative. The glove box is too small. The flat, cell charging station does not charge very fast. I'm getting 40 MPG, while I expected to get closer to the 45-47 promised. If I had it to do over, I would just keep the 2013 Prius and forget this car.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Inferior Navigation System

Mary Lu Anderson, Oregon, WI, 01/24/2018
Toyota Camry Hybrid XLE 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
15 of 17 people found this review helpful

We have owned Toyota products for many years. Our previous car was a Toyota Camry. It had a reliable navigation system that worked consistently and was accurate. It never occurred to us when purchasing a new Toyota Camry that we would not have an even better navigation system. But Toyota installed an inferior product called Scout that relies on the customer having a certain type of cell phone. The phone needs to actually be plugged in for a map to show on the screen. When my i phone updated recently, the entire GPS system ceased to work. Toyota seems to want to blame Apple for this disaster. I depend on my GPS extensively and am devastated to be stuck with this car for the next several years. My dealership says that Toyota's new 2019 models will not have this defective system. However Toyota has made no effort to recall and install a reliable system. The response from Toyota is that perhaps the Apple update will eventually synch with their Scout GPS system. How shameful! I have had Toyota products for our last five vehicles and expect better quality and service.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Entune Broke the Camry!

J Tregre, Marana, AZ, 08/08/2018
Toyota Camry Hybrid XLE 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
22 of 26 people found this review helpful

I abhor the "navigation system" in the 2018 Camry! It RUINS the Toyota experience! If I had known how bad that system and the Entune 3.0 was, I WOULD NOT HAVE BOUGHT THIS CAR! First, upon linking to the system, it downloaded almost ONE Gigabit of Data! I don't use my phone for data, and that cost me another $15 on top of my phone bill! The Scout GPS system takes FOREVER to load, and will not show a map when you are driving around. You HAVE to put in a destination! I tried - really, tried very hard - to learn the system and give it a fair shake, but the hare-brained good-idea fairy that came up with the Entune and Scout GPS should be FIRED! In my small town, I live a whole 4 miles from the park where the farmers' market is held. I have a choice - take a two lane state highway, or take the two-lane roads through the city. I told the scout GPS to rout me home. The highway is a little longer with a 45mph speed limit. The through-town is 35mph and shorter. With the old Toyota system, if I chose to NOT go the way the GPS directed, it would quickly recalculate and map the short route. NOT the Scout GPS! That stupidly designed, illogical subroutine tried to route me back to the State Route at *every* left turn I could have possibly made! It would not stop until I was within a mile of my home! The route it was recommending was NOT shorter NOR quicker, but it would not give up. Every second you are in the car, it wants to use your data plan. Furthermore, it does not want to navigate unless you PLUG IN THE PHONE WITH A WIRE! What kind of convoluted, half-brained, inconvenience is that? To enter in your destination takes darned near ten minutes! To add insult to injury, you are completely out of luck if you are in a rural area, where the mountains cut off cell service regularly!. You completely lose all navigation. Unlike Google maps, where you can download a local map to your phone, you simply are lost without help with the Scout GPS. I **ordered** this car specially - I BEGGED the dealer to get me the upgraded built in navigation system, but Toyota DOES NOT OFFER IT ON THE top-of-the-line Camry. How could you do this to your loyal customer base, Toyota? Prior to this, I would not even shop for a different make, but all bets are off. You blew it. Oh, yeah - after three years, you LOSE your subscription and have to pay for Scout! I would not give two red cents for this mangled excuse for a navigation system. This system is the most illogical, DANGEROUS, instantiation of "Infotainment" I've ever run into - and since I traveled for work and rented a lot of cars, I have a lot to compare it to! First, I had a 2006 Camry Hybrid, then the Avalon 2016. I compare to those. If I had a text message come in, I would simply tap in the vicinity of the notification in the center of the screen. I didn't have to take my eyes off the road. Tap, and the message is read to me. No problem. With the Entune 3.0, the bell tolls, and the message receipt flashes so fast you almost cannot see it. Then you have to press "Phone", then "messages", then the message in the list. Yes, you have to take your eyes off the road and traffic to do so! The hare-brained good-idea fairy engineer and the approving bosses that came up with the Entune 3.0 should be FIRED! In spite of the home screen, you really cannot easily change the mode or channels from the steering wheel as you could in the older models. For example, in XM, the menu keeps defaulting to the XM "replay" instead of the presets. Yes, you take your eyes off the road to go to press Audio, select the XM presets, and then the channel you have preset. Why in God's Name would ANYONE want to drive and try to control their car with a smart phone or a convoluted reverse-logic UNSAFE system like the Entune 3.0? Just how long should one be comfortable taking their eyes off the road to run down the rabbit hole of menus? Furthermore, the Entune wants you to download countless apps that are quite happy on your phone, thank you so very much! Yelp? Seriously, I do not want people on the road using Yelp for *anything*. "Hang up and Drive!" Furthermore, all of these attention-grabbing (you know, taking your attention from the road) 'features' cost you in your data plan. If you are in a big city, you might have it a little easier, but those of us that go Toyota because of its [former] safety and reliability because we drive long distances in desert, rural areas, will not enjoy that luxury. However, the Camry is a lot sportier, and handles wonderfully. The radar cruise control is messed up, compared to the 2016 Avalon, because a curve in the road makes the Camry respond with hard braking if there is an adjacent car. Also, if a car ahead pulls into a right turn lane, the Camry brakes hard as if you were going to run into them. I don't use the radar cruise control for this reason. I am really saddened by what Toyota has done.

Performance
5 out of 5 stars
Comfort
3 out of 5 stars
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3 out of 5 stars

Living in rural Oregon

Pat, Portland, OR, 02/19/2018
Toyota Camry Hybrid XLE 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
10 of 11 people found this review helpful

If you live in an area that doesn’t have cell service, forget using the navigation system to get where you’re going. You need to use your phone to have maps display on your screen. Salesman stated that most just look at the phone. In Oregon you would pay a fine if you are holding a cell phone while driving. Toyota really.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
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3 out of 5 stars

What were they thinking?

Saul, Jean, NV, 02/14/2018
Toyota Camry Hybrid XLE 4dr Sedan (2.5L 4cyl gas/electric hybrid CVT)
13 of 15 people found this review helpful

Other reviewers and pro reviews have covered the actual drive. It's a hybrid sedan, nothing powerful or super handling, but very efficient. Fine. But Toyota seems to have forgotten a few things in it's so - called top of the line Camry Hybrid XLE. First, you can't get A/C ventilated seats in this car, period. Or, as it turns out, in any Camry, period. Does this matter to you? Yeah, many of us live in climates with miserable summer heat or humidity or both so, if springing for the top model, it should come with or have A/C ventilated seats available. Second, no Camry Hybrid, let alone the top dog XLE, comes with "native" navigation. You have to hook up your own smart phone and use the "Scout" Toyota application. Since the XLE costs about the same as the other top of line mid sized sedan hybrids or more ( than Hyundai or Kia ), all of which come with native navigation plus car play applications for smart phone hook up if that's wanted ( in the higher end versions ), this strikes me as a cost - saving cheap out. Yes, there are a few nice, advanced features, like inductive smart phone charging ( for those smart phones with that capability ). It's also a much newer design than the Fusion, which is on it's sixth or so year the current version. Camry, new, Honda Accord hybrid ( when it comes out soon ), new, Kia and Hyundai new last year. But, come on Toyota, quit cheaping out in your top of the line XLE product. Oh, the salesperson had an idea - Move up to the full sized, more expensive Avalon, "not much" more. So I checked pricing on the Toyota web site - The Avalon Limited Hybrid is "only" $6K or so more window sticker price than the loaded Camry XLE. That's not so much, right? OK, it's a lot more car but I don't need or want a full sized car. Even with Toyota offering a $4K rebate this month....... Or to spend more money to buy it. Fuel it with less efficiency than the smaller, mid sized sedans. Insure it. Sorry, Toyota, you blew the Camry design, cheaped out, or both. No sale for me.

Technology
1 out of 5 stars
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