Used 2019 Tesla Model S Sedan Consumer Reviews
Used Model S for sale
Traded in my Model 3 performance for an S
Rocky, 03/05/2021
updated 09/13/2021
2019 Tesla Model S P100D 4dr Sedan AWD w/Prod. End 1/19 (electric DD)
5 of 5 people found this review helpful
Greatest car I have ever desired and now own. Simply an outstanding car with an unbelievable acceleration My average driving per day is 70miles rarely do I drive further than 300 miles in one day. Battery power is 310 miles. So for me and our household this car is the perfect choice. The cargo space is fantastic better than I expected looking from the outside. And my car is a 7 seater yes 7 but no one over 5.9 should be seated in the refacing trunk with 5 point belt My annual maintenance is now to add some windshield fluid that's it so very nice. This car it simply put it superior to anything I have ever owned leapfrogged by years in technology handling and performanc
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Should there be a person to answer questions ....
Sam, 05/13/2019
2019 Tesla Model S P100D 4dr Sedan AWD w/Prod. End 1/19 (electric DD)
58 of 106 people found this review helpful
Tesla offers zero customer support and has designed a dealership where they want no live interaction with their customer. If you have a question, want to schedule service, need a part, be prepared to be shuttled to a web site. I returned the car within the 7 day 1000 mile time period as the gas mileage on the highway was 25% under the 300 miles promised. There is no documentation when you return the car and it is not possible to get someone on the phone to answer a question.
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Best car I’ve ever driven (and I’m 62!)
GM, 08/16/2020
2019 Tesla Model S Long Range 4dr Sedan AWD (electric DD)
2 of 2 people found this review helpful
I love cars and spent a long time evaluating between high end cars. So glad I chose the long range model S. The Tesla is so fun to drive, Is comfortable, spacious, the infotainment system is intuitive to use, and it gets better each month with new features. And almost no maintenance!
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Horrible Purchasing Experience - Do NOT recommend
CCharlie, 10/23/2019
2019 Tesla Model S Long Range 4dr Sedan AWD (electric DD)
41 of 83 people found this review helpful
UPDATE: I was driving my (brand new) Tesla Model S on the highway. As soon as I got on an off-ramp, I heard a very loud screeching/grinding noise. I pulled over, and there was a large metal piece hanging from the bottom of my car. I eventually brought my car into the shop. They said that there is no evidence that I bottomed-out or hit anything. INSTEAD, I was informed that Tesla failed to properly attach a large piece of steel to the bottom of the car. They said either screws were missing or loose. I've only had this car for a few weeks and this is another ridiculous issue. ORIGINAL REVIEW: The purchasing process was unprofessional and frustrating. Here are some examples of what occurred: (1) A Tesla representative informed me that Tesla matches CarMax appraisals. However, despite having a CarMax appraisal, I was required to provide two more appraisals from CarMax in order for Tesla to match the trade-in value offered by CarMax (resulting in three appraisals total). This resulted in hours of phone calls (with both CarMax and Tesla) in addition to multiple trips to CarMax locations, which forced me to miss a lot of time at work. (2) I asked many questions about Autopilot during the purchasing process. I also received documentation on Autopilot versions and features to make sure I understood what I was purchasing. Despite this, the features I received are subpar and I was expecting to receive many more features. (The version of Autopilot in my Model S is basically a glorified version of cruise control. It defeats the purpose of buying a Tesla.) I am incredibly disappointed in Tesla's practices of periodically repackaging Autopilot features with minimal to no visibility on the buyer's side. The documents I received describing Autopilot are very unclear and the conversations with Tesla representatives did not provide adequate clarity. (3) My Model S arrived with a damaged door. I now have to take more time off work to make an appointment and get it repaired. (4) My spare key does not work. It is unclear if they gave my spare key to the wrong customer. This is very disconcerting and I do not feel comfortable keeping valuables in my own car. (5) When I contacted Tesla representatives about the above issues, I was ignored for multiple days and had to follow-up numerous times with different representatives in order to get an answer. The answer I finally received was along the lines of "Sorry. Make a service appointment through the App." It should not take a week for me to receive a basic answer like that. I also would've expected the Tesla team to be more accommodating considering how difficult this entire experience has been.
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Horrible customer services
Alicia, 12/05/2019
2019 Tesla Model S Standard Range 4dr Sedan AWD w/Prod. End 10/19 (electric DD)
15 of 30 people found this review helpful
So hard to speak to a live individual, if you have a concern with your Tesla vehicle. Charging stations are always busy ever since they released the model 3 wait time is over 20 minutes just to charge. I'm regretting buying my S class Tesla.