Used 2013 Subaru XV Crosstrek Consumer Reviews
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disappointed
Since this is my first Subaru, I feel I may not have a good understanding of what to expect. I am quite disappointed by the car after only having it about six weeks. I am barely getting 20 mpg, far less than advertised, and one of the major reasons I purchased this car. I do find the engine extremely loud and bothersome but again, this may be characteristic of a Subaru? I feel it definitely lacks power but I was willing to sacrifice that for decent mpg, which is why I am frustrated beyond belief. I would seriously reconsider purchasing another and yet I realize that anyone I know that's owned a Subaru, loves them.
Fun & Economical
Am new to the Subaru line - was intrigued by the looks of the Crosstrek. Didn't look like a station wagon or any of the other suv-ish crossovers out on the market today. Lots of pick-up when accelerating onto the highway & changing lanes-enough for my needs anyways. Highway ride is smooth. Have not had to fill the tank yet so can't comment on the gas mileage - although am hoping that it comes in around the advertised 25-28 range for mostly city driving. The AWD did well in the recent wintry mix of a few inches. Never lost traction and went up hills with no problems at all.
- Limited 4dr SUVMSRP: $7,750448 mi away
- Premium 4dr SUVMSRP: $9,995477 mi away
- Premium 4dr SUVMSRP: $17,998415 mi away
Fun to Drive, but not on long drives
Very fun to drive, handles very well around corners, has a very good solid feeling. Easy to get in and out of and to park. Well laid out control panel. Love the looks of the car, I get allot of complements everywhere I go. I'm getting about 26,27 mpg mix driving.
Disappointed with CrossTrek
I have owned Subaru's since the early 1980's. My basis for choosing a 2013 CrossTrek was its size, my previous history, and the better gas mileage. Initially I was very pleased after coming from a 2005 Legacy. However, at 7500 miles I noticed that I was 1.5 quarts low on oil. I was told that this is normal and I would have to "top off" the oil between changes. I also have been quoted $75.00 for 7,500 mile oil changes from 2 different dealers. I am very disappointed with Subaru. I will not change my oil through the dealer, and I would not recommend this model due to what may be excessive service costs.
Fun and stylish with flaws
Fun to drive XV Crosstrek with smooth shifting manual. Needs 6th gear badly! Revs are way too high above about 65 mph. Needs about 40 to 50 hp, then it would be even more fun. But the looks alone sold me.
I guess it hit or miss with these cars!
I bought my Crosstrek in August and since than have never been able to achieve anything near the EPA fuel mileage of 25 city/33 highway. Best ever was 30 highway and 22 city and its been slowly dropping since new. I now have 3800 miles on it and the last highway trip 100% highway other than 4 on/off ramps. cruise set on 63 the whole time was 26mpg. I struggle now to get 18mpg around town. I even removed the spare tire and jack and rear cargo and floor mats to reduce weight. The dealer says there is nothing wrong with it and is probably my driving. Really than why did every other car that I've owned get better then advertised MPGs? A total of 12 cars total beaters to brand new.
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Don't bother buying
Car consumes way to much oil for a brand new car. Never thought I would spend so much on just oil. Spend more time getting oil for the car then I do getting gas. My oil light came on right after I purchased the vehicle and had the dealer see what was wrong they said it was just low. After topping it off I began my trip home and on an empty road the oil light came on had to drive it several hundred me to get oil. Took it in to a dealer and say the car normally burns 1 quart every 1200 miles. You do an oil change every 7000 miles that's 5-6 quarts of oil at 10 bucks a quart. Never had any problems. So with other vehicles first and last subaru I personally buy. Also the car over revs. 20171125, traded in my car after problems continued. Got my engine replace after finally failing there oil consumption test this was around the end of 2015. About 1 year and some change the transmission started acting up it would shift so we took it in and luckily the recall on the transmission happen so we got it replaced, this was about mid 2017. October 2017 the transmission starting acting up again. Also i nothing the handing wasn’t as stiff as it use to be. We just couldn’t trust or rely on the crosstrek anymore. We are super happy with our new VW jetta!!
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Buyer Beware! - engine failure at 87k miles!
My vehicle, purchased brand new, under 7 years old, with only 87K miles on it completely failed. The short block failed, alternator went, etc. etc. etc. (11K in damage) with ZERO warning. Was regularly serviced, never indicated any issues. I would not recommend this car to anyone! Before you buy, google "Subaru XV Crosstrek 2013 oil consumption" Subaru is doing NOTHING to help me except offering $2,500 towards another SUBARU. Do yourself a favor, spend a little more money on something that won't fail you.
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Disappointing
First time Subaru owner, 2013 Crosstrek purchased Feb 2013. Less than 5000 mi, 5 dashboard warning lights started flashing, transmission won't shift. Had it towed to dealer. Not offered loan vehicle, so need to rent car at my own expense until repairs are made. I expected better of a vehicle costing nearly $25K. Also, very poor mileage, my best highway mileage is 26 mpg, best all-around mileage is 22 mpg. Definitely does not live up to advertising. I will not buy another Subaru.
Three years in a CrossTrek
I leased mine in winter of 2013 and recently turned it in rather than buying it. The CrossTrek is an OK car with good attributes and flaws. On snow it is ok, but not great. With the OEM tires, it was terrible here in northern Michigan. I added a set of Bridgestone Blizzaks which significantly improved traction. But the car is lightweight with makes it prone to sliding around even with awd and winter tires. I did appreciate the car's interior. The firm seats are great and help up over three years and 34,000 miles. There is a surprising amount of room in the passenger compartment, but not too much in the back with the rear seat up. The engine was always very loud on acceleration and got very noisy after about 30k miles - sounded like ball bearings in a coffee can. This is one issue. Subaru needs to put a far more powerful engine in this car. The little 2.0liter, 150HP engine is way under-powered for this car. Mechanically, only a few minor problems the dealer took care of. Big issue was concerns over safety. I nailed a 150 pound deer head-on at 45 miles per hour and the damage to the car was immense ($13,500 bill). The entire front end of the car (bumper, fenders, hood, roof, windshield, lights, numerous engine components due to the battery rupturing) needed to be replaced. It folded up like tinfoil. After that I never felt safe in the car. The sloping front end of the car threw the deer into the windshield in on the front of the roof denting it. Regardless of how many airbags it has one cannot beat the laws of physics. I dreaded the possibility of hitting a truck or large car. That's why it gone. Would not buy another one. If you want a Subaru, go with the bigger ones.
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Not reliable
Basically bad at everything that they SHOULD be good at… reliable NOPE. *UPDATE* Still unreliable and it this point I can't even resale the car.
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Save your money and get a better car
Gutless! This car has absolutely no powe- screams going up a hill if you try to use the “paddle shifter “and turn a corner there’s no way of shifting because the paddle shifters are nowhere to be found. The sun is constantly in my eyes the visors only cover 1/2 of the windshield? And no expanders, super good engineering . I have light beige cloth seats that if you even look at them they get stained. Seriously if you get water on them it looks like the biggest coffee stain ever all seats look totally thrashed after about two months . If you turn the ignition off, but have an open the doors your windows won’t work ( cheapest feature out there?) the radio is a piece of crap, the knobs inside are all cheap and look like they wouldn’t hold up for very many years . Very difficult to unlatch the hood to check the engine compartment . On the upside it doesn’t hydroplane in the rain or water puddles . I would sure like my money back toward another vehicle that doesn’t have all the issues I think I d take hydroplaning over the issues that I can’t stand in this thing. Also the trunk window doesn’t go down but I guess they didn’t make that feature in this car ( again cheap) Overall -so unhappy
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Love my subaru
I bought my Crosstrek in January, 2013. Thus far, I have 16,000 miles of mostly highway driving (probably a 75/25 split) and am averaging 32-33 MPG with the automatic transmission. Though it doesn't have exceptional power or acceleration. what do you expect from a 4 cylinder motor? While the synthetic oil is certainly more expensive, you don't need to change oil except every 7,500 miles (some say 10,000 miles). This makes it roughly comparable to annual oil costs with regular oil. I have gone many places that a regular 2 WD sedan would never have taken me.
I love most things about this car
I do love everything about this car, except it burned oil so badly starting with the first 6000 miles! After almost 40k miles, Subaru FINALLY replaced the short block, but it only changed my oil consumption from 1qt. every ~1800 miles to 1qt. every ~4000-4500 miles. :/ I also had to have both of my rear wheel bearings replaced before 75k miles! Although I don't live on the best of roads, they should last a lot longer than that! Otherwise, everything else about the car is AWESOME and I would purchase a Subaru again knowing that my husband's 2016 Crosstrek has had NO issues with oil, etc.
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Wish I had considered this purchase more carefully
While I liked the appearance and style of this small crossover, it is not nearly at the level I expect from a car so well considered by so many. What do they see in this car that I do not? Far from spacious, there is not much room in here. It is not very comfortable to drive, even with the premium leather interior, no where to rest your elbows really. There is a very flimsy layer of carpet in the trunk area, carries over when you fold the seats down, the carpet actually sags on the support bars. The leather is also paper thin on the arm rest and already ripped. The loud ungodly blowers of the heating/air climate control system are terrible and I can't make business calls when I am driving because of the background noise. I wind up saying what?? the whole time. This is a hard pill to swallow. The 33 MPG highway...sounds super inflated and I have never see milage that good, even though 80% of my driving is on the highway. The worst thing about this car is how I work out of my trunk and I can not see anything at night...never even gave it a thought about how important A LIGHT WOULD BE in a trunk, nor did I ever think to check really when I bought it...a hatchback with no light in the back!!! It's a bizarre shortcut. It annoys me to no end that I need a flashlight to prepare for my day/bring product for work in and out of the car. Why did Subaru make a car with no interior hatch lighting? It is not going to win any races, but I could live with that if it had great gas milage. I had a Volvo XC previously, so when other reviews said this car is great in the snow...I believed them. Not so, I have had more white knuckled trips in this feather weight...not to mention you need running speed to make it up hills since it is so light. My Volvo could have pushed this little guy up the hills! It ate snowstorms and spit them out. Bottom line: I'm not a big believer in reviews after reading this car's. Did I mention the paint will come off if you lean against it? It had 2 large rust spots on the roof already before it hit 40k, and chips all over it that I had a detailer fill. He said he filled 55 chip marks, pebbles on the road take the paint off this car. So disappointing. Can't wait to unload it. Sorry Subaru, this is a fail.
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Love. This. Car!
I love everything about my little subaru crosstrek. The ride is smooth and enjoyable, the car has personality and spunk! I've got 135,000 miles and counting!
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wind noise
Do not buy this vehicle if you plan to drive on highways at 75 mph or above. At that speed with a headwind or crosswind you will get a horrendous noise that seems to be coming from the headliner. Listening to this for several hours on the highway will require you to reassess the wisdom of driving a Crosstrek on a road trip. The dealer can't duplicate it because the speed limit in the vicinity is 65 mph and the noise is at 75 or above. Thanks a lot Subaru! Nothing but Subarus since 1982 but that is going to change. Update: Had to replace my windshield because a rock hit it. No more noise. It was the original windshield seal that was defective and caused the noise.
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Interior options
The Crosstrek "limited" offers only two stereo head units-the standard unit w/o Satellite capability and the NAV system with SAT. As satellite users for several years, we made a dreadful mistake in buying this SUV without making sure the "Limited" version had SAT. Adding a mobile car unit is "cheesy" and takes up more room especially if you have a "Garmin" on the dash. An aftermarket unit can be quite pricey and can range $500-$1800 including installation. Our local Subaru dealer quoted $4500 for a new Subaru factory NAV system if available and requiring a new antenna if wiring is possible. Would have given up leather seats for cloth in order to get SAT. :-(
Great little car
In/out easy hip height seats
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Less than what we expected
We have had to replace the battery. The controls are not as easy as Toyota's. It's an OK vehicle, but we hoped for more.
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3 ttansmissions within 4 1/2 yrs
First transmission replaced at 35,000 miles. 2nd transmission 6 months later. My second subaru but probably my last. VERY disappointed with this model. Previous subaru was a forrester. I have NO confidence in this vehicle now.
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Zippy
I am really enjoying my new Crosstrek Subaru. Never had one before, and hopefully won't be the last. Really liked working with Steve Lewis Subaru, and they gave us a better deal than the other ones in the area. Would definetly recommend this new vehicle and Steve Lewis Subaru.
Absolutely Scary On Ice
We bought this car based on its value and all we had heard about how great subaru cars are on snow and ice. Unfortunately, the Crosstrek disappoints. We recently made a trip in ny we encountered snowy roads and icy spots. This car fishtails every time you hit an icy spot to the point where you believe you will spin out and constantly makes you feel out of control. It has a floaty feeling like the car is unstable. It is unsafe to have to be doing 40 on thruway a with blinkers on when you are being passed by Camrys and all other SUVs which appear to be in perfect control. This car is just scary to drive on snowy roads! I don't know if it is the cvt or the tires. In any event we will trade
works great
good small car with super price
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Wish I could take it back
Too bad there's no 90 day return policy. But first, there are some things to like about this car. The stereo and blue tooth work well. The all wheel drive is nice. Ok, I'm out. Really, my disappointment in this car boils down to one single thing: a 200 lb tongue weight limit on the trailer hitch. The thing is pictured in marketing materials with trailer hitch bike racks, etc. But a 200 lb limit? That's like a rack and maybe 2 bikes. Forget cargo carriers. I had 300 lbs on my Honda Accord and I thought that was whimpy, but really who puts a trailer hitch on an Accord (besides me)? As boring as the CRV was, I'm kinda wishing for a little Honda back in my life.
Getting worse on gas every tank
I owned an FJ Cruiser and went to the Crosstrek because of it's advertised fuel mileage. In the beginning it was getting 28-30 mpg, now it is 2 months old with 3,000 miles and it just barely gets 20 mpg. I should have kept my FJ, it may have only gotten 16 mpg but at least it was built like a tank.
happy overall...
I happy with the purchase of my new Crosstrek so far but at just over 5,000 miles I'm starting to notice things I'm not thrilled about. I'm only getting 27MPG avg. I thought I'd do better. Sometimes when I put it in drive it takes 15 seconds or more to actually Go. When I first start it (even when it's not cold) it's rather loud and rattles. The stereo is not user friendly at all. I wish I had up graded but I didn't want to spend another $1000 for a navigation system I didn't want. The standard speakers just don't sound good. I've got a list for the dealer when I go back for my oil change. I'll come back w an update later.
My wish list for the Crosstrek
Bought Crosstrek Feb2013 --wish I had waited for the 2014 Forrester. While an initial test drive MIGHT convince you to buy the Crosstrek -- you get bored and frustrated will quickly as you drive around your neighborhood. While you might enjoy the 8.7" ground clearance-try wearing a baseball cap and putting the visor down. If the seat is forward or up, it can't be done. Same goes for tall people. Taking the head rest off the passenger side - even with an open moonroof, can't be done. They need to add 3" to height - which might also help with cooling the car: the angle of the windshield causes higher heat from sun buildup-making AC less efficient.
Really Disappointed in MPG
This is my first Subaru. I was very excited about the Crosstrek as it had all of the great features of the Outback with better gas mileage and a bit smaller. Perfect I thought. I am pleased with the car except for the gas mileage. I purchased this car over the Honda CRV because of the mpg ratings. At first the gas mileage was about 28mgg which is advertised. But since then and with 8,000 miles on the car, I am getting 23mpg and it continues to drop with each tank of gas. I took it to the dealer and they can't find anything wrong with it and said to contact Subaru America which has been frustrating. Have others experienced this type of problem? tks
Subaru Crosstrek XV
I love this car. It's more handleable than the 2005 Subaru Outback Legacy it replaced for us. It's solid and quick. Acceleration is a little hesitant, surprisingly, but it has been really cold here since we purchased it. The only truly disappointing thing has been that the heater is noisy enough that we have to raise our voices to hear each other and/or the radio when it is on high. That seems like a ridiculous problem that could have been engineered differently. Otherwise, we are in love.
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Great starter car
Pretty basic on the technology side, drive great for having such a small engine, great fuel economy. Not sure why it's called premium when there is nothing below it. However I'm very happy with it. Have always owned Subarus and will continue to do so.
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So far So Good
Nice little vehicle so far. Decided to downsize for better gas mileage but only getting a combined 25 so far. That is with about 50/50 driving with lots of traffic thrown in and tons of hills. Hope it gets a little better as the engine breaks in. I have seen allot about it being under powered but really haven't noticed it yet and I am coming from a V6 little truck and a Civic Si. No its not fast but plenty of power to get you where you are going.
Why I like my Subaru
My Subaru Crosstrek is just the right size for my dog, my belongings, and myself!! I like the sportiness of my car along with its safety.
Lack of power/ CVT, delayed acceleration
If possible they need to add more power, and subaru need to fix CVT delayed acceleration I guess engine has to be 2.5L or 3.0L or more.. And last thing is the noise!!!!! Its annoying. Everthing else on the car is good..