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Used 2018 Subaru Outback SUV Consumer Reviews

4.0 out of 5 stars
213 reviews

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5 out of 5 stars

Luv my ruby subaru

Debbie, 03/10/2018
2018 Subaru Outback 2.5i Premium 4dr SUV AWD (2.5L 4cyl CVT)
3 of 3 people found this review helpful

Great car to own. Would like a little more padding in the seats. My 13 year old caravan seats are more comfortable.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
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2 out of 5 stars

2018 Outback 2.5i Limited SUCKS

Kevin S., 09/13/2020
2018 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
3 of 3 people found this review helpful

Bought this car brand new in December of 2017 with 35 miles on the odometer. Now at 33k miles, it has been an absolute piece of crap from the start. The radio/navigation system screen, which controls all electronics functions as well as the back-up camera, works only when it wants to. The sound system cannot be turned off, only "muted," and it defaults back to the previous volume and input setting each time the car is started. Software updates that should be automatic or manually updated cannot be, and the vehicle must be taken to the dealership constantly. The Subaru dealer's response response is that "We got ahead of ourselves by rushing to get the new system into the 2018s before working out the kinks." Kudos for being honest...I guess. As to the interior, the finishes are cheap and plastic-heavy, resulting in constant rattles and vibrations even when cruising at highway speed on the interstate. I'm constantly tightening screws and bolts on the interior panels and hunting down rattles and squeaks. Mechanically the car had performed well, with the exception of having to take it in to have the OEM oil drain-plug replaced, as a standard socket wrench rounded the bolt head corners off on the first oil-change attempt. Subaru replaced it with one of a different color and metal, stating "it's a common problem." Finally, the vehicle came with 40k-mile BF Goodrich tires, which lasted 33k miles, despite correct air pressure checks weekly and tire rotation and balance every six months. The cupping of the treads led to thumping and road noise so loud I replaced them with less than three years' of highway use. Bottom line, this is our first and last Subaru. Don't believe the hype. The reliability issues and cheapness of the build quality is in no way worth the price.

Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

My List

Rod, 08/05/2020
2018 Subaru Outback 3.6R Limited 4dr SUV AWD (3.6L 6cyl CVT)
3 of 3 people found this review helpful

Many radio software problems, head rest impossible to adjust, dome light should have an extra light to let you know is on and not wait until you exit the vehicle, doesn't handle well on turns. Other than that, good engine power, comfortable for long trips.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Poor electronics

Kathy, 01/26/2019
2018 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
3 of 3 people found this review helpful

If you are used to state of the art electronics stay away from Subaru. I owned a 2012 Ford with better and safer electronics. The reason I purchase new vehicles is so I don't have to get repairs done. I've had this car in the shop over this issue so many times and it still doesn't work properly. So disappointed.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
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5 out of 5 stars

Sign me up

Lori Surina, 03/09/2018
2018 Subaru Outback 2.5i Limited 4dr SUV AWD (2.5L 4cyl CVT)
3 of 3 people found this review helpful

My 2017 Outback saved my life as someone hit me and sent me head on through a brick wall at 40mph. I went right back into another Outback.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
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