Used 2018 Subaru Outback 2.5i Premium 4dr SUV AWD (2.5L 4cyl CVT) Consumer Reviews
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Car Shakes at Highway Speed
Old Vet, Downingtown, PA, 11/08/2017
updated 05/10/2021
Subaru Outback 2.5i Premium 4dr SUV AWD (2.5L 4cyl CVT)
100 of 105 people found this review helpful
Before buying, test drive this vehicle on a smooth Interstate. I didn't and it cost me. While the driver's seat is very comfy, driver vision excellent, power adequate and amenities (Bluetooth, CD, radio) easily accessible, the fact that the vehicle developed what I'm told is a harmonic vibration at speeds in excess of 60 mph made it unacceptable to me. The dealer balanced the tires and ultimately replaced all of them, to no avail. Firmly informed that the vibration is "normal" (state lemon law only requires a vehicle to behave normally), I had to get used to a mild shake or take the loss and trade it on something else. If you are not bothered by a mild but constant vibration on the highway, beyond what the pavement causes, then this may be the car for you. In any case, be sure to test it on the highway before writing the check.
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Head Unit Nightmare
K. Howard, Covington, GA, 12/31/2017
Subaru Outback 2.5i Premium 4dr SUV AWD (2.5L 4cyl CVT)
130 of 137 people found this review helpful
One week after purchasing the 2018 Outback, the infotainment system began having problems. It would repeatedly turn off and on during my daily commute. A week later, the entire head unit shut down and would not restart and the backup camera would not come on. Contacted the dealer who said it needed a software update, so scheduled an appointment with service department for the same week. The day before I was scheduled to take the car in, the car would not start. Nothing on the car worked. I had it towed into the dealership through roadside assistance. They performed the software update and installed a new battery. Three days later, and the head unit is repeatedly turning off and on again. Apparently, the software update was not effective. Very unhappy with this vehicle.
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Driver seat comfort issues
JC, College Place, WA, 09/17/2017
Subaru Outback 2.5i Premium 4dr SUV AWD (2.5L 4cyl CVT)
85 of 92 people found this review helpful
I have wanted to puchase a new Subaru for several months but the driver's seat comfort has always been an issue for me. I waited for the 2018 Outback to arrive but after a test drive there doesn't appear to be any improvement. The seat cushion is to still too short and firm without much memory foam. There are many other makes of cars with more comfortable seats. I like just about every thing else about the car. Subaru's have a great ride and handling. They are a great value that does about everything well but if the seats are not comfortable it will probably not work for me. I suppose if Subaru can still keep increasing sales volume they are not concerned about seat comfort. This would have been my 4th Subaru.
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Beware the Squirrely Screen!!
GFE, Pensacola, FL, 08/13/2018
Subaru Outback 2.5i Premium 4dr SUV AWD (2.5L 4cyl CVT)
25 of 26 people found this review helpful
Very, very happy with this purchase. Handles like a dream, gets a dependable 33 MPG on the highway, fantastic visibility and road feel. The ONE thing that disappoints me is the "screen" in the dashboard -- the nerve center of the vehicle. We had it less than a month when, one day, the screen went blank. No back-up camera, no "home" screen, no radio...nothing. Just. Went. Blank. It came back later in the day, but that was not much consolation...know that the screen could crap out at any moment. It has worked fine ever since. BUT...the Android Auto app is also a bit janky -- and doesn't work reliably. Disconnects from the USB-connected phone, or sometimes doesn't want to connect at all. When it works, it's great. But when it's being difficult, it's infuriating.
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Great car and way above the rest that are more
Kevin, Delton, MI, 11/26/2017
Subaru Outback 2.5i Premium 4dr SUV AWD (2.5L 4cyl CVT)
24 of 27 people found this review helpful
Well what can I say, we love this car. I bought this car for my wife because we live in the country and our driveway is 1\2 mile long and our house sits on top of the tallest hill for miles. I'm really surprised of all the features that this car has for the price point that it is. Great entertainment system, amazing saftey features, and it will climb hills that most mountain goats would turn around and head the other way. We test drove just about every other car that was in it's class, even the subaru Forester, but the outback was far and away the best. I can safely say that if you don't like this car, it's you and not the car turning you off. You would be hard-pressed to find a better car at it's price.
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