Used 2013 Subaru Outback 2.5i 4dr SUV AWD (2.5L 4cyl CVT) Consumer Reviews
Transmission shot at 83K miles
Wish I could love my Subaru like the commercials all tout but they didn't have the lemon I have. I drive a lot and was happy with all aspects of the Outback until my transmission failed at 83,000 miles. Since the power train warranty covers only 60,000 miles (they must know something) the dealership said it would cost me $8500 to fix. Subaru of America said they would give me $1,000 towards the repair as a good will gesture (it took them a week to come up with that). No thanks! Now I have to buy a used one online and hope that's not a lemon either. Needless to say "I don't love my Subaru"!
Not impressed
Needed another transmission at 71 thousand miles. A/C not cold enough when it's hot out, heater not hot enough when it's cold out, may have worked on a smaller suv. Go through too many headlights and tail lights. Started out getting 31 miles per gallon, now 25 tops highway. 2013 had factory engine and transmission problems, failed to mention it, but if you had a problem they would fix it for free. If I tilted my steering wheel to my comfortable level it blocked the speedometer. It was the suv I wanted, but without the problems.
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- 3.6R Limited 4dr SUVMSRP: $15,99743 mi away
- 2.5i 4dr SUVMSRP: $6,50050 mi away
- 2.5i Premium 4dr SUVMSRP: $5,99573 mi away
This is our third outback in a row AND OUR LAST!
Be very aware before buying/trading for this model outback. We started with a 1996 - overall slightly above average car. Traded, after fighting with a dealer (First Team Subaru of Roanoke, Virginia) off & on for several years about all the trouble we had (loud grinding noises) with the front left brake/hub/rotor. Next was a 2004 outback from a dealer in Houston, Texas. Sure would like to have that car back. But, sadly, my wife was in a wreck shortly after we moved to Hot Springs, Arkansas in 2012 - a no fault accident, but the other driver was never charged with anything. Totaled! Not long thereafter we made the mistake of buying our 3rd outback from Riverside Subaru of Little Rock,Arkansas. Yet another uncaring dealer. Told them, after allowing time for break-in, of the pitiful mileage the '13 was getting - 18 in town, 22 on road, obviously 20 combined. Imagine our delight when we brought this up to the dealership & the response was "You think that's bad, mine gets worse than that.". And that is ALL they offered on the subject. Based on purchase date, the car is technically 4 years old & has only 35,000 miles on it (Hot Springs is small). But, as soon as the 5 year power train warranty has expired, we will be looking to trade for a BIG SUV - couldn't be much worse, if any. Also, the '13 has smaller cargo area than the last 2 outbacks, due to enlarging back seat room. The car does run fairly well for the most part, in it's defense, but I fear the stinking CVT is doing the gas mileage in - just can't prove it. No other real concerns worth mentioning. Thanks for bearing with me. Update 2/18 - the car still gets poor mileage in town and definitely because of the CVT. Highway mileage has improved some - we get 24-26 mpg sometimes. One I will say in Subaru's favor - the car always starts, very dependable.
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Wasted Money
I sold a 2014 GMC Yukon and replaced with a 2013 Subaru Outback 2.5. A bad decision - bad choice. Subaru seems to be like the "Schwinn Bicycle" of cars - a great reputation for a mediocre product. Lousy transmission - they all whine and shifting is just plain weird. Control and switch locations are crummy and, in a couple of instances, make using them potentially dangerious (e.g., seat-heater switches). Hazard light switch conveniently placed so that just about anything you do at the center console turns them on. Then there is the rear gate release. When it fails - and it does - there is almost nothing you can do to easily by-pass. It is electric - no manual release and no instruction anywhere on what a user can do in an emergency. Don't get a flat tire! Mysterious, undocumented annunciator lights on dash. Have increasingly come to rue the day I bought this.
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Great car for tall people
This is the first Subaru I've ever purchased. My husband is 6'7" and when we saw the legroom of 43" we did not believe it would ever work;however he has plenty of leg room and head room (more than Tahoe, Yukon, Sequoia, etc) with way better gas mileage. The gas mileage is right on target of 24.6 mpg with all mountain driving (very curvy with lots of hills). The 4 cylinder is plenty enough power. We also live on a very steep dirt road and does very well. Have not gotten any snow yet, so not sure how will handle. Very impressed with features in "base model". 2nd row passengers (2- 3 year olds) have plenty room and love the cup holder between them.