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Used 2019 Subaru Crosstrek Consumer Reviews

3.9 out of 5 stars
100 reviews

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Pros
Cons
3 out of 5 stars

An Ok Car-weird steering

khellige, 05/10/2019
2019 Subaru Crosstrek 2.0i Premium 4dr SUV AWD (2.0L 4cyl 6M)
21 of 25 people found this review helpful

I recently purchased a 2019 Crosstrek and have to say, I'm kind of regretting it. Not only does the transmission lag horribly, The car is extremely underpowered. When going up a hill, it struggles to get out of its own way. It makes lots of noise and almost lugs into its next gear. Then, the steering. I think my car is messed up. I've taken it to the dealer to have it checked out. I've driven other crosstreks, and I still think something is wrong. But they say, "That's just how it drives." It over steers horribly. I feel like I have to keep fighting to keep my car centered in the lane. I also feel like when I turn the wheel, the car never tries to center, it's either left or right or left again, but never center. I feel like I'm driving an old truck with worn out steering except it's kind of the opposite. Whatever it is, it sucks. I drive a lot and this car makes it difficult. What else stinks? The seats are pretty darn uncomfortable. I'm not a heavy person, But these seats hurt my tushy. What do I like? It's nimble. It's hopefully good in snow. It's good on gas and it's cheap. But, if I had to do it again, I'd find something else.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
1 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

2019 for a 100 mile/day commute

John Mayan, 01/07/2019
2019 Subaru Crosstrek 2.0i Premium 4dr SUV AWD (2.0L 4cyl CVT)
21 of 25 people found this review helpful

I'm 4500 miles into owning a 2019 Ice Silver Metallic Premium edition Crosstrec and I just love it. I went to the dealership to look at the Foresters, and was impressed by three models: Outback, Forester and the Crosstrec. After just ten minutes of looking at all three I found myself content with the Crosstrec. I was here to buy a commuter vehicle with AWD capability. I took a 2-3 mile test drive and was happy with the car. I came back a week later and left with it. I am averaging 34.0 mpg. I've found that the vehicle is adequately powered and have not had any incidents where it felt underpowered, contrary to all the reviews. I put no money down and financed with Subaru 3% money for 5 years, and the monthly savings in fuel from driving my 13 mpg Silverado covers the $450 payment. I could not be happier with the Crosstrec.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great car!

dfasiska, 06/25/2019
2019 Subaru Crosstrek 2.0i 4dr SUV AWD (2.0L 4cyl CVT)
9 of 10 people found this review helpful

Ok, every vehicle has its own set standards to what a consumer thinks is good and bad. I had a 2013 GMC Terrain i traded in to get my Crosstrek. I went with Subaru because i always wanted one. First, this car is going to get you anywhere you want to go, whether that be off road, in deep snow, or daily driver. Second, this car dose not have the most power, but handles very well and performs just fine. Third, people complain about the transmission being choppy or sluggish. Yes, there seem to bee some sort of choppiness, but that is how the transmission is set up to give you maximum fuel efficiency. the way the transmission people talk about is nothing like you expect, its really not big deal and other cvt transmissions do the same thing. Fourth, people complain how Subaru's are loud. Yes, they are louder to because they are lower and closer to you for better handling, plus the pistons are going side to side rather than up and down (Boxer engine). Fifth, i think the infotainment center is ok, but i'm not expecting it to make me coffee (yet). Last, road noise is not that big of an issue. Every newer car has road noise. If you don't want road noise than go buy a Lincoln. Overall, this car is perfect for me as someone who enjoys the outdoors, daily driver, and family needs.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

First Crosstrek Hybrid sold in Portland area

Frank, 05/04/2019
2019 Subaru Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
8 of 9 people found this review helpful

Nice car to drive, handles well and has adequate power. Big plus is average mileage over first 300 miles--42mpg for an all-wheel drive car on regular gas! Our model is nicely equipped. Hybrid system and battery come with an 8 year or 100,000 mi warranty from Subaru, the standard drivetrain is warranted 50k, the rest 36k. Subaru is making these cars in very limited quantity until buyer interest is engaged.

Performance
5 out of 5 stars
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1 out of 5 stars

Horrible handling at speed

Unhappy Crosstrek Owner, 02/04/2020
2019 Subaru Crosstrek 2.0i 4dr SUV AWD (2.0L 4cyl CVT)
11 of 13 people found this review helpful

It's only redeeming quality is the mileage, averaging at 33mpg. Otherwise, I will not be a Subaru repeat owner. At highway speeds in crosswinds (mild), it is the worst handling car I've ever owned bar none. It will shift a foot or two left or right especially when the roads are slightly crowned. It feels as though the tires are flat, if you know the feeling. The seats are very uncomfortable, I ended up buying a seat cushion to put over top the drivers side. The wipers - no one offered them in stores initially so I ended up having to buy online thru Amzn. The interior light will stay on all night if you make that little mistake as you're exiting and so has no auto shutoff - for a car that has just about all electronic control; Subaru could do better. The radio requires CONSTANT reset to factory default. Forget about Apple carplay working consistently. Why is the engine so loud and rattle on cold days after starting? Loud noise = wear until it warms up, take it from a mechanical engineer. Latest issue is the Xmode grinding noise, I'm told that rocks somehow end up in a tight clearance area on the front end but haven't been to the dealer yet. Beware of Subaru apologists, they're out there and will have an excuse for all of these. Just think for yourself.

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