Skip to main content

Used 2019 Subaru Crosstrek Consumer Reviews

3.9 out of 5 stars
97 reviews
5...

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Great small suv

Sheridan, 05/06/2019
2019 Subaru Crosstrek 2.0i Limited 4dr SUV AWD (2.0L 4cyl CVT)
12 of 13 people found this review helpful

This is a great small suv to own. Takes a little while to get used to the safety features and most of them you can turn off. We went on a 600 mile round trip across I-80 in Pennsylvania to State College and back to home in Erie. It is not a real quiet ride on highway but you get used to noise . Took me a little bit to get used to the car as I went from driving a pick up truck or my wives Sant Fe Turbo. Suv. Only been 3 months since I bought my Cross Trek. Fun car to drive in city .The Crosstrek is sluggish on take off but again you get used to it. On Highway driving the speed limit had little problem with it not passing or changing lanes. We had no problem with comfort with the seating but we are not tall people 5'7" and 5'4" I would recommend buy this car if looking for a small suv. Went from 12 to 14 mpg. to 29 mpg.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Comfort
4 out of 5 stars
Report Abuse

5 out of 5 stars

2019 Crosstrek, best daily you can have

Nicholas B, 03/21/2019
2019 Subaru Crosstrek 2.0i 4dr SUV AWD (2.0L 4cyl 6M)
12 of 13 people found this review helpful

To start I have owned two Subaru's before this. The first was a 92 legacy wagon and the second was a 2000 Legacy wagon. In the past few year I have gotten into working and owning my fun car from the Italian car market and loved it. My daily was a BMW 325xi Dinan and it did great. I missed my Subaru and the places it could take me. I settled on selling my daily and buying the Crosstrek thinking I would just dip my toe into the market again. I leased it and within two days knew I was going to own it after the lease. This car does it all, like most Subaru's do, and it cant be stopped. I am still acitiavly looking for a situation that I cant get out of. The daily road mileage is excellent and the off-road capability is outstanding.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

0 For 2 - Better think twice!

TeriM, 05/31/2019
2019 Subaru Crosstrek 2.0i Limited 4dr SUV AWD (2.0L 4cyl CVT)
48 of 57 people found this review helpful

We bought our 1st Crosstrek in 2017. We noticed a persistent coolant smell almost immediately. No leaks were apparent. Just that smell inside and outside the car. The dealer could never figure it out. A month or so after owning it, a thumping sound started in the front end. Could actually be felt under the floor by a passenger. Dealer could not replicate or resolve. The final straw was the day I could no longer shift it out of Park. The dealer gave us a GREAT deal on a 2019 - first on their lot. So we decided to take a chance. Could be we bought a lemon. Well - the 2019 has had constant issues too. First it was a rattling noise in the front end - 3 visits and no resolution. Then the rear wheel bearings had to be replaced (at 15,000 miles). Radio stops working intermittently. Subaru has agreed to replace the radio, but only after I could document on video. That's surprisingly hard to do for a person who almost always drives alone. So basically, I want to go back to Honda ASAP. Never again with Subaru.

Report Abuse

1 out of 5 stars

Might Be My Last Subaru - Keep Shopping!!

Jess P., 08/01/2019
2019 Subaru Crosstrek 2.0i Limited 4dr SUV AWD (2.0L 4cyl CVT)
47 of 57 people found this review helpful

I have the 2019 Crosstrek Premium Limited - leather, premium sound, moonroof, heated seats, EyeSight, etc. It was to be my 3rd Subaru after owning a 2002 Subaru Outback Wagon and 92 Legacy Wagon - and my 1st NEW one. Immediately, it had problems with the radio not being able to remember presets and forgetting the radio stations, as if you disconnected the battery. Annoying considering I paid for premium sound. Issue after two Subaru visits: Faulty Radio Unit with open circuit. Solution: RADIO REPLACED under warranty. Next Issue: Started having rubbing noise at highway speed - like 8,000 miles if that. At 13,000 I brought it in for the 3rd time (friction while turning left, cyclical noise) and was told I need a NEW TRANSMISSION. Yes, this is a CVT paddle shifters. TRANSMISSION REPLACED under warranty. Now at 18,000, the noise is back and on my weekend road trip, the NEW TRANSMISSION OVERHEATED, twice while climbing two different mountain passes on the highway! Had to pull over to let it cool as if I'm driving a VW Bus. It is now back at Subaru again and was told it needs a NEW TRANSMISSION COOLER (kinda like a radiator). 3rd Major Repair, none of which ever hit MySubaru.com's page, but I confirmed they do report to CarFax, so if discovered, this repair history will decrease my resale value! And just FYI, no they don't extend your warranty when they replace a major part so the new transmission would have 36k less the 13k I already put on the car if I hadn't upped the warranty from the very beginning. Buyer beware. Immediately, as soon as I could figure out how, I disabled the "safety" feature that pulls at your steering when you change lanes without signaling. Also turned off annoying chime that constantly flashes and blinks at you from dash. All these features assume a person cannot drive. They're unnecessary. I wish Subaru put more money into the POWER of the car - it's unpowered and I wish it had more. It's not as roomy as my Outback and requires a different accessory at a few hundred dollars each for every different sport - bike, kayak, skiis/snowboards. The interior is only available in BLACK. STUPID. HOT as hell in the Summer. Always dreamed of cream interior, esp. for my yellow dog (Have you ever seen a black dog in a Subaru commercial? No, they're Golden Retrievers). Subaru stupidly put rubber everywhere except that there's still the carpet that holds dog hair on the back of the rear seat at the edges so it's still impossible to get 100% clean. Forget sleeping/camping out in the back with the seats folded in a pinch. The bottom half of the rear seats don't fold forward so the back isn't totally flat and has so many rubber corrugated folds and edges that it'd be uncomfortable, even if you were short enough. The rear light in the very back is a joke and doesn't light anything; you may as well have to hold a flashlight - also STUPID and very poorly designed (How much would a light cost them, really?). Only has ventilation in the front - so your dog won't breathe AC. Has weird aerodynamics such that you have to roll down the back windows same as the front, otherwise you get the WHA, WHA, WHA noise from the design. I don't agree with others on the steering wheel or dash layout, I think the top middle panel is easiest to read and you can set them both to read different things - keep my temp gauges where I can see them - but the heating controls require you to turn three different knobs to set it to what you want, which is a worse design than models in the early 2000's. I do agree that some of these annoyances are not things noticed on a test drive. Keyless entry only works on the front doors, so you have to manually push the button second to unlock the rest. Your buttons on the inside of the door don't light up unless the car is on with headlights on, which it never is when you're getting in, so hard to find the unlock button and passengers get annoyed waiting. Should have been designed to light buttons when the doors are opened with the ceiling light. Subaru's solution to my unhappiness with how many issues I've had was to try to convince me to buy an Outback increasing my payments by $50/mo and going another year on payments. Really disappointed. Sadly cannot recommend.

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
Report Abuse

5 out of 5 stars

Hybrid is Posh!

Amanda Shumack, 06/20/2019
2019 Subaru Crosstrek Hybrid 4dr SUV AWD (2.0L 4cyl gas/electric hybrid CVT)
10 of 11 people found this review helpful

We ordered our Hybrid (PHEV), and it took about 3 months to get it in but it is so worth the wait! We are running about 45mpg in Hybrid mode trying to keep the battery charged every night. I love the flexibility to run in full electric mode when off-roading, so we run in “save mode” until we hit the trail start. The silence is bliss when all the Wranglers drive up and try to laugh at our e-Subie, but we end up nice and cool at the end with a MUCH more comfy ride than them. I’m thrilled with the top trim on this as the interior is really nice inside. The blue stitching on the hybrid looks sweet, and it’s extremely comfy on long rides. It’s our first Subaru, and we are so excited that they are committing to building more electric and hybrids in the future! Go Subie!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
5...
Items per page:
5