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Used 2019 Subaru Crosstrek Consumer Reviews

3.9 out of 5 stars
100 reviews

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5 out of 5 stars

Downsized from 18 Tacoma Offroad MT

Jim, 01/13/2019
2019 Subaru Crosstrek 2.0i Premium 4dr SUV AWD (2.0L 4cyl 6M)
54 of 58 people found this review helpful

I wanted to downsize from my Taco, which was a good truck but with my commute about an hour each way without traffic, I wanted something with better gas, but can still take up to the mountain for snow-tivities. I always owned vehicles with manual transmissions, but I wasn't really a big fan of the 18 Tacoma's gearbox. It was not very pleasant to change gears on it and they make it kinda easy to shift into reverse instead of first gear. It was also getting old dealing with it on steep Seattle hills. I came in originally intending to get a Premium Crosstrek with the CVT because of the mileage and ease, because at my age I don't care as much. As I test drove the CVT, I also noticed they had a Premium with a manual that was about $2.2k less because they also include less crazy packages into it, on top of the 1k discount. I feel in love with that gear box. It shifts beautifully and it is a joy to row. I also did not know this, and I wish Subaru made a bigger effort to sell this, but it has an auto hill braking feature. So instead of having to carefully work the gas and clutch and/or E-brake, the car AUTOMATICALLY brakes until you give it enough gas and clutch engagement on a steep hill... Whoa. Car is very straight forward inside and out. No needless frills, everything where it should be. Good quality feel. I only put 115 miles on it so far, but its been great, looks great, and rides great.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2nd Crosstrek

Zsidova, 03/28/2019
2019 Subaru Crosstrek 2.0i Limited 4dr SUV AWD (2.0L 4cyl CVT)
39 of 42 people found this review helpful

Subarus are generally reliable and are great for winter driving, so we will alway be a Subaru family. Loved my 2017 Crosstrek but the 2019 is even better in terms of improved technology. I think they had enough complaints about the tinny speakers in the 2017 Crosstrek and they were replaced by Harman Kardon speakers, which is what I had in my old Outback. The 6.5 in touchscreen is easier on the eyes and the backup camera too is greatly improved. Since we just survived one of the worst winters ever, I can say that this car is up to the challenge. As I was navigating a very narrow alley, I ended up momentarily stuck in a pile of snow - no problem because between the AWD and the paddle shifters, I was able to safely extricate myself. Our neighbor's RAV4 was not so lucky and remained stuck for several hours. I haven't had it long enough to test everything but the fact that it got me through the tail end of winter speaks volumes to its tenacity.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Economy Car/Crossover with AWD + Stick Shift

Bruce, 04/03/2019
updated 08/06/2021
2019 Subaru Crosstrek 2.0i Premium 4dr SUV AWD (2.0L 4cyl 6M)
49 of 54 people found this review helpful

The Crosstrek is a great car for the money with no real competition. Other than a VW Golf Alltrack that costs several thousand dollars more, the CT checks off most of the boxes for me: AWD, Manual Transmission, Wagon or Hatchback. Yes, it could use more horsepower, have nicer luxury features, electronics, etc., but it does a good job of hauling myself and stuff around town and out of city easily. It’s not a luxury or sport/performance car...it’s a very nice compact economy car/crossover. Pros: 6-speed manual shifts well and clutch does a decent job. The rev hang is there, but I’ve gotten used to it. Leather shift knob and steering wheel on the Premium feels great and it worth the extra money over the Base model. Braking and handling is great especially for its ground clearance and all-season tires. Ride is smooth and quiet cruising at 80mph. Touch screen works well when using Apple CarPlay and the rear camera is very clear with the 6.5” display. While having a rear camera is nice, the CT has very good visibility all around compared to some other hatchbacks and CUVs that I considered. Regular E-Brake - I’m not a fan of electronic emergency brakes on some of the newer cars, so I’m glad this still has an old school one. Cons: Doors don’t lock automatically and don’t unlock when pulling handle from inside. AC isn’t that cold and air vents are poorly placed. My right hand on the steering will block the airflow from the left center vent. Front seats are fairly comfortable, but the headrests are way too hard. No temp gauge. It would be nice to have an actual temp gauge instead of just a warning light. UPDATE AUGUST 2021: I bought this car new over 2 years ago. Since it was a manual transmission car, I planned to have my kids learn how to drive stick, and keep this car for a very long time. Overall, it was a very safe car with good visibility, good ground clearance and handled reasonably well for a crossover/SUV. The stick shift models do not have eyesight, but that was okay with me since I did not want a car with too much technology that could potentially be a problem down the road after the warranty expired. Car was sometimes underpowered as expected, but still fun to drive. However, we ended up selling the car recently since the air conditioning could never cool the car very well. Our dealership replaced the o-rings and recharged the A/C, but the car would not stay very cool even when temperature was in the mid 80s in Southern California. In stop and go traffic and under any load and acceleration, the A/C would cycle off and blow air that was barely cool. Also, the car does not have rear vents, so passengers in the back seat are very uncomfortable since I cannot cool off when drive by myself even with the right side vents closed, the A/C on the coolest setting and recirculate. For anyone consider the Crosstrek, I would suggest test driving the car on a warmer day with passengers and see how the A/C fairs when accelerating, in stop-and-go traffic and on the freeway. Others owners may not have had problems with the A/C, so I may have had bad luck with my car. I really wanted to keep it long term, but having a weak A/C with a small family did not make sense living in SoCal. If we lived in a cooler region, then the car probably makes more sense since the heater and heated seats work great.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Nice Little Tank

JSC, 10/30/2019
updated 04/26/2022
2019 Subaru Crosstrek 2.0i 4dr SUV AWD (2.0L 4cyl 6M)
11 of 11 people found this review helpful

One week into ownership. Great, solid feel. Vehicle is 6 speed manual with convenience pkg. Has everything I need: a/c, pwr windows, locks. Handles great in rain so far. Quiet on highway. Recent 200 mile trip resulted in 36 mpg using cruise control at 62 mph-amazing. One issue: Android auto not working and if you google this-several other forester and impreza owners are experiencing this. Hoping dealer can remedy this soon. Overall great vehicle. 2 week update: Vehicle has excellent lower lumbar support in the seating. At 1300 miles there is slight oil consumption-which is "supposedly normal" for these vehicles. First heavy snowfall last night and vehicle performed exceptionally well. One month in update: Vehicle's fuel economy is only getting better. The stated hwy range for this vehicle is 547.9 miles. This past weekend after a fill-up the range on my dash read 1040 kms-that's 648.7 miles. This has been achieved by using cruise control. 3 month update: added 1/4 of a quart of oil at 2,000 kilometres, then at 4k. After that, engine required no further oil between 4k and 10 k-great! Radio was replaced at dealer over android auto issue-still not working. Otherwise, it's a great overall vehicle. UPDATE: This is my second Subi. Bought new, and it has been impressive. Incredibly fuel efficient with 6 speed manual. One reading I got on a full tank was 1,000 km. Amazing in snow. Put on all-weather tires just before winter, the car is stoppable. Encountered an icy hill one morning, at a 4 way stop. I had to go right. Two cars half-way up were sliding backwards. The Crosstrek chugged up the hill, effortlessly. Great road trip vehicle. Feels sturdy. Overall, tremendous value. Only been 1 issue, that dealer could not solve; android auto button is grey, never connects. Otherwise, great vehicle.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Subie Duex, Our other car is a Subie Outback

Robert Cornelison, 09/15/2018
updated 09/17/2021
2019 Subaru Crosstrek 2.0i Premium 4dr SUV AWD (2.0L 4cyl CVT)
32 of 35 people found this review helpful

Just purchased our car at the end of the 36 month lease. It has 19000+ miles and may be worth near than the discounted purchase number. It is a strange world. I know that it is worth $7000 more than the payoff. We had planned to sell it outright and buy new but that plan is mute (there are no Crosstreks worth the price here in St. Louis). We like the car very much and my wife does not want to give it up. We know the maintenance is up to date. We had no issues when new and it has not been back to the dealer except for an oil change. I installed an oil valve that is reachable without jacking the car up and the filter is on top of the engine so I do my own oil changes now. I had an issue with gas smell in the oil last winter. This is probably due to short trips with a cold engine. I will combine trips with longer run times this winter. There is no oil temperature gauge on our premium trim, my only quibble so far.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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