Used 2017 Ram Promaster City Minivan Consumer Reviews
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Not a good investment for new small business
Own it for 40 days (820 miles) more then 20 days in service department .5 attempts to solve multiple mechanical issues . Case managers with Chrysler resolution team not responding for more then a week. Before you buying give yourself a favor and research online :"what is the car manufacturer with a lowest reliability rating" and make the decision after . If you buying anyway take two so you can use one while second in service department .
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Good concept with poor execution
City vans are a great idea for companies that don't need full size vans for their deliveries. However, for them to be useful they need to be reliable and this vehicle is not. I work for a large healthcare company and all of our branches are experiencing the same problems. Bad coils, transmission failures, and excessive oil consumption problems. FCA makes some attractive products but they have always had reliability issues no matter who owns them. Why is this acceptable to them?
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- Tradesman Cargo Cargo MinivanMSRP: $14,04516 mi away
- Wagon Passenger MinivanMSRP: $15,99871 mi away
- Wagon Passenger MinivanMSRP: $12,99586 mi away
Poor Mechanical Quality
I purchased a 2017 Ram Procity Master, that was one year old from dealership, with 2500 miles. I am a contractor who was looking for a more economical vehicle. It has been a little over a year and 23,000 miles put on. Figured out engine consumes at minimum a quart of oil every 3500 miles and they say it is in spec...BS no new motor should consume oil...now figured out underneath passenger seat everytime it rains the padding gets soaking wet and dealer cannot figure out how water is getting in. On top of that seat is wearing where you normally sit and they will not cover repair...save your and do not buy a Chrysler product, it is junk...
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I love my new Ram Promaster City van!
This is a very well engineered vehicle. I am a 45 year builder and mechanic and have wrenched on them for about the same amount of time. Of the hand full of new vehicles purchased in my life this vehicle surpasses any I have owned or operated. I have fully read the full Edmonds review and they don't compare engineering quality , torque with the 9 speed trans, and economy combined with previous years models and makes! Every thing works and have no quality issues with the Dealership that sold me my vehicle. My sales person Eric Schram at Pinckney Chrysler got me a smoking hot deal so fast and straight up I was in utter shock. He laid out their offer and financing on my trade in deal so simple, how pleased can you be? My current lender wasn't even able to match their timming and opportunity. Thank you all very much!
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not as expected
I just had to spend $1400.00 on repairs to the AC system and the company we bought it from has not returned our calls to see if this is under warranty.
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